Leamington Blinds Reviews

Name: Leamington Blinds
Address: 89 Crown Way, Leamington spa
Rating: 4.91

4.9 Rating 114 Reviews

98 %

of reviewers recommend Leamington Blinds

Company Reviews

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Metrics

4.9

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01926 839689

Email:

sales@leamingtonblinds.co.uk

Location:

89 Crown Way
Leamington spa
CV32 7SH

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Leamington Blinds 5 star review on 11th April 2024

M Guy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all impressed with the service from Leamington Blinds. I had an appointment for a home consultation for plantation shutters and two roman blinds today - the last day before lockdown. The guy arrives 45 minutes late, by which time I've got 15 minutes before I have to go out. The shop did phone 15 minutes after he was supposed to arrive saying he was running late (stuck in a meeting at HQ) and so I told them exactly the type of fabric (and colour) I was after, so, in order to save time, he could bring appropriate fabric samples. The guy (Jamie) turned up empty handed saying he didn't know what kind of fabric I wanted - the message was clearly not passed on. I had to turn him away. 15 minutes wasn't going to give us enough time to discuss shutters and blinds, to measure up and to choose a fabric - especially seeing as he was going to have to go back to his car, which was parked down the road, to get the samples. This is the last day before lockdown. I've got better things to do than waste a precious hour because your guy got stuck in a meeting in your office. It's not like he was even out with customers. I guess you just don't need the business.”

Helpful Report

Posted 3 years ago

Hi Sarah, We are sorry to hear you feel this way. Being a small family run business we care deeply about our reviews and our customer feedback. I apologise again that I was running late. Due to the latest government advice I was held up in an important meeting with one of our suppliers determining the implications these new restrictions would have on our business and discussing whether we should remain open. Times like these are hard on everybody especially small businesses like ourselves. Karen did notify me of the type of fabric you were interested in but as we hold 6 different fabric books for Roman blinds alone, I needed to narrow it down a little more after speaking with you. I feel this review is very unfair considering it is a review on our company to which you have not yet experienced. Your experience unfortunately was based on the day before lockdown which is not a usual working day. Thank you for your review. We hope we get the opportunity to work with you in the future and therefore show you the full potential of our services and the company experience to which all of our previous reviews are based on. Kind regards, Jamie Company Director

Posted 3 years ago

Leamington Blinds is rated 4.9 based on 114 reviews