We would love to help with this if we can?
You can ask us any questions you have about sizing either by email or over the phone and we have a very detailed size chart on our website to help you choose the size that works for you. We can also book in a US return for you at the link below if that is helpful? https://www.libbylondon.com/products/usa-returns-label.
Do let us know if there is anything we can do!
Flora
1 800 804 9188
studio@libbylondon.com
“Beautiful dress in a gorgeous colour and fabric. I ultimately decided it was not colourful enough for our end of school summer term celebrations but have kept it anyway. It will be perfect for the Autumn Term!”
“I bought this dress to wear the night before my wedding at a pre-wedding dinner for our families and wedding party. I wanted something white/ivory but without going ott and to in some way give a nod to my late grandpa who loved pink. This was literally perfect!!! I can't wait to wear it on Friday night :)”
“Really sorry I had to return it, was very slightly too tight, larger size would’ve bee too big. Wanted to order cream boucle skirt but non left in my size 16, though the catalogue was new. I really love your very beautiful clothes and hope to order in the future. Zena, x”
Hi Zena,
Thank you for your lovely review, we are so pleased to hear you love our clothes.
We just wanted to let you know the Suzy skirt is back in stock in a size 16! I will link it below for you:
https://www.libbylondon.com/products/suzy-ivory-boucle-skirt
Flora
“I love it! Perfect mix of classic and modern. Love the colour and the cut. Good quality heavy material. Only issue is it’s too big. I’m often between your sizes so have ordered the smaller size. I did sign up to be notified but didn’t receive it - and luckily saw it was available.
I’ve bought lots of your clothes and really like them. Recommending to friends can be tricky though because their first reaction can be “it’s only for skinny blondes”. I don’t agree this is necessarily the case but perhaps they think that because of the (very beautiful) model you have used recently.
So there’s my feedback!”
Thank you for your review, you mentioned in your other review that you would have preferred the top in silk. We do take great care in choosing our fabrics, we chose the georgette for this top as it has a great feel and is machine washable (which we always love). But I will pass this on to our design team.
Millie
“Lovely colour, perfect fit! Unfortunately, as I live in Spain I assumed that if I paid in Euros, you had shipping capability within the EU; to my distress I found out that I had to pay duty!”
Hi Cornelia,
Thank you for your lovely review! We are so glad you love your Libby order.
We know that international orders can be a bit confusing with customs, so we try to put as much information on our website as possible to help and are always happy to answer any questions.
Please do let us know if there is anything we can do to help in the future.
Millie
“Love the clothes - and the suits wash well and don’t screw up. And look stunning. Watch the sizing - I am a size 10/12 but for the Clarence trousers I need size 10 and in the Brompton jacket I am a size 14. I had to return the size 12.”
Hi Jane,
That's great to hear! We try to make our clothes machine washable where we can as we know how much easier it makes things. I'm glad you found the right size and will pass this on to our design team, we offer free exchanges to make finding the perfect fit as easy as possible.
Emily
“One of my favourite purchases, incredibly flattering dress, superior quality and luxurious finish, a definite workwear staple! Can be dressed up for evening wear also. Would highly recommend!”
