Luxury Helsinki Reviews

Name: Luxury Helsinki
Address: Rikhardinkatu 2, Helsinki, Uusimaa
Rating: 4.81

4.8 Rating 189 Reviews

95 %

of reviewers recommend Luxury Helsinki

Company Reviews

Metrics

Info

4.8

Based on 189 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was first OK when I brought in an item for consignment but the second time when I came to take it back the service was rude and impolite! My friend and I could not believe such behaviour can exist in this kind of “luxury” store where customer service should always be premium regardless of purchasing or collecting back an item. Sure thing this was first but will be last time dealing with this store. Marketing was near to zero in effort to sell my bag and picture was poorly taken not showing the actual real colour of it. Took it to another consignment store in the area and they got it sold before even listing.”

Helpful Report

Posted 1 year ago

Hello Nguyet Anh Ho, Very sorry to hear about your experience! We take pride on our luxury service and will look into this matter to make sure this will not happen again. We are happy to hear that you sold the bag. We warmly welcome you to visit our showroom again. If you have any other questions please contact us. We wish you a lovely day!

Posted 1 year ago

“Henkilökunta ei vaikuttanut kovin ystävälliseltä aikä asiantuntevalta”

Helpful Report

Posted 1 year ago

Luxury Helsinki is rated 4.8 based on 189 reviews