“Home Insurance with LV for over 10 years. Have never made a claim. This year's renewal quote increased from £418.68 to £789.44. Found similar insurance at £350 (this is less than LV for last year). LV reasons for huge increase not justified, other insurers have held premiums with modest increases. Perhaps TV advertising is the culprit?”
“My car insurance went up £230 on an email which auto renewed it.
I called to ask why, given the ridiculous low mileage, no claims, no new penalty points, 7 years ncb. The member of staff told me it was company policy to not disclose the reason for the increase. Nor did they want to discuss my renewal. Really, well, that's very helpful by LV. Take it...or leave it.
Which is exactly what I have done.
What appalling client service. They would now like to talk to me....really....”
“WHOLLY UNSCRUPULOUS - OFFERED 10% OFF CAR INSURANCE QUOTE IF I BOUGHT THEIR HOME INSURANCE BUT IT WAS NOT OFFERED SO I CANCELLED THE HOME INSURANCE AND INSURED THE CAR WITH ANOTHER COMPANY - ALL AT NO LOSS TO ME AND NO GAIN TO THEM
THIS SORT OF TRADING PUTS LV IN THE SCUM DEPT”
