Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 726 Reviews

94 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, great staff, and amazing inventory!”

Helpful Report

Posted 1 year ago

“Mark's has always provided outstanding service-whether in the showroom or in repair. Our last purchase was made over the phone and went flawlessly.”

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Posted 1 year ago

“Great customer service, great products, great product repairs! You get what you pay for!”

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Posted 1 year ago

“Marks appliances searched for a refrigerator for us for a limited space, and brought us a loaner refrigerator while we waited for the new one. Their sales and customer service are both top notch always keeping us informed.”

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Posted 1 year ago

“We bought a dishwasher, a dryer, and a microwave from Mark's Appliance. We paid to have them installed. For technical reasons, Mark's couldn't install the dishwasher, so I had someone else do the installation. I then forgot about it. A few weeks laater, I got a check in the mail. They had refunded me the money for installation. They brought out good product, at reasonable prices, and were great to deal with.”

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Posted 1 year ago

“The sales force and the installation crew do a fantastic job! The tracking & inventory system needs some improvement as a customer, I like to be informed of when I can expect my appliance.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Everyone is very helpful at Mark's Appliance. They stay intouch and have always delivered their products as promised. In most cases, they are very competetive with their pricing.”

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Posted 1 year ago

“I’m giving you 5 stars.”

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Posted 1 year ago

“Told you what we needed and you brought it to us.”

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Posted 1 year ago

“Excellent price and amazing customer service by Drew Bradley!”

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Posted 1 year ago

“Wonderful place to look for appliances. Local and family owned. Better service than big box stores. They helped me find the best option for my situation and no high pressure sales.”

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Posted 1 year ago

“I was pleased by the selection at Mark's Appliance and think the pricing was fair.”

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Posted 1 year ago

“Mark’s Appliance is great to work with. The GE Profile washer we chose on the other hand is horrible. We are not happy with the washer at all, which is not Mark’s Appliance’s fault. The pre-set settings are not right, and at first all our loads were coming out with like white powder stains on everything, & we don’t use powder…we use Tide Pods. There was never enough water in the loads to properly wash the clothes. After experimenting with different settings, I now use the white cycle only & use deep fill and choose my water temp, soil level, spin speed, etc. You have to load very carefully or the washer goes off balance. Never experienced any of these issues with any other washers we’ve had. Things are coming out okay now, but it’s a pain to have to reset all the buttons for each load.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very pleased with the salesman and his knowledge of the microwave we bought He made it a very easy experience”

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Posted 1 year ago

“Great service! They go the extra mile!! They’ve saved us money!”

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Posted 1 year ago

“Great service, expert knowledge on all products.”

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Posted 1 year ago

“The best of the best!! Wouldn’t appliances from any where else!”

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Posted 1 year ago

“Our experience was very positive and with sales, delivery and setup. We had a warranty question and the tech was informative and very respectful. We had a question about the internet connection and I believe the owner responded and help us work through the issue. He spent the time to discuss several things concerning the operation of the range.”

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Posted 1 year ago

Mark's Appliance is rated 4.7 based on 726 reviews