Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.71

4.7 Rating 610 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 6 hours ago

“Knowledgeable salesman. Easy installation”

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Posted 1 day ago

“Great service.”

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Posted 2 days ago

“We had a great experience at Mark’s Appliance store! We honestly didn’t think we’d find anything in our small price range, but with Brent’s help we found exactly what we were looking for. The customer service we received from Brent was top notch and we will be back to see him when we need more upgrades. 10/10!”

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Posted 3 days ago

“Fair pricing, professional sales department”

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Posted 4 days ago

“I worked with Brent and he was able to meet competitive bids. He also found a few rebates for me.”

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Posted 5 days ago

“Awesome buying experience! I called needing a same day pickup. They listened to what I needed/wanted, recommended a product and had it loaded in our trailer in no time! Excellent customer service!!”

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Posted 5 days ago

“Been a loyal customer over the years. Never been disappointed.”

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Posted 6 days ago

“Jim in service is a gem! helped me with a dishwasher fix the week of Thanksgiving. Such a valuable employee!”

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Posted 6 days ago

“It pays to shop local!!! From the ease of the sale from the no-pressure Abram, the delivery schedule and the guys who made it fit and work!!!! Excellent and the best part is to know if we have issues, we can call them and a local person will be out to fix it.”

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Posted 6 days ago

“Very willing to help. Thank to Kathy for her help too.”

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Posted 1 week ago

“Drew was very helpful and knowledgeable which made buying a new refrigerator easy. I would recommend shopping at Mark's Appliance. Expected higher prices than big box stores but that wasn't true for the refrigerators that we looked at. Great place to shop and support local businesses.”

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Posted 1 week ago

“Paula was very helpful & knowledgeable.”

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Posted 1 week ago

“First class experience from start to finish. Wide selection at fair prices.. Polite and knowledgeable sales staff had my sale prepped and loaded in my truck in no time. Highly recommend. I will be back for my next appliance purchase.”

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Posted 1 week ago

“Bought a new microwave. Installation scheduled for Friday. Have bought several appliances there and have had good luck.”

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Posted 1 week ago

“very nice and knowable”

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Posted 1 week ago

“I chose a local store over Costco for our new dishwasher as our recent washer & dryer install from Costco was a nightmare plus they would've delivered and installed on separate days and it was iffy if they would hardwired it. On the other hand, Mark's Appliance delivered and installed on the same day. The price of the dishwasher was similar but the delivery was higher but totally worth it as Mark put in an outlet under the sink for about $40. Buying online was a breeze, delivery was within a few business days, and the owner actually did the delivery & install the day before Thanksgiving. I would recommend Mark's Appliance and wouldn't hesitate to use them again.”

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Posted 1 week ago

“Prompt courteous service. Good advise”

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Posted 1 week ago

“Thank you for all your assistance making my selection. I am a repeat customer and plan to continue supporting your company.”

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Posted 2 weeks ago

“Kevin Wallace is an asshole who is only interested in his sales commision. His personality & disposition are the worst for a sales person. I asked at the time of my purchase if the delivery & install were include in my price to which he replied yes. When I got home and viewed my invoice I discovered that I was charged an additional $190.00 for the srevice. There is no communication with him once he gets your money. The operating instructions for my washer & dryer are very vauge but, when I called him with questions he didnt have time to talk to me. I only went to Mark's for the personal service & proffesionalism but got neither. I will be purchasing a new refridgerator soon but, it will not be from Mark,s.”

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Posted 2 weeks ago

Mark's Appliance is rated 4.7 based on 610 reviews