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NeonChamp US Reviews

4.0 Rating 480 Reviews
A-
Happiness Grade

About NeonChamp US:

Welcome To NeonChamp! We are the makers behind cool custom neon signs catching everybody's attention in the USA! NeonChamp, primarily located in the USA, a team of creative enthusiasts is dedicated to designing high-quality neon signs that are not just pretty but also very pocket friendly. You can customize your own neon signs and use them for offices, homes, cafes, weddings, and other special occasions. We strive hard to provide only the best quality signs that are energy-efficient, durable, and, most importantly, easy to handle and install!

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Customer Service - Good

85.71%
Industry Average
Love the sign! Perfect fit, unbeatable price, and top-quality. Plus, awesome customer service - they sent a video preview before shipping! Highly recommend NeonChamp ๐Ÿ˜Š
posted 1 week ago - Mitchel
Plus, the customer service was smooth and professional, which made the whole experience even better.
posted 2 weeks ago - Anonymous
NeonChamp made me happy! Excellent customer service with quick replies, great prices, fast delivery to Miami, and their returns policy gave me confidence. 5 stars!
posted 2 weeks ago - Anonymous
The customer service was outstandingthey responded quickly to my emails (usually within a few hours), helped me tweak the design multiple times until it was perfect, and even sent preview mockups and a short video of the sign lit up before shipping.
posted 2 weeks ago - Jamer
Can't say enough these people are fantastic and made my though come to life will definitely buy again. Amazing customer service.
posted 2 weeks ago - Anonymous
I had a great experience having a custom LED neon sign made as a gift with neonchamp.ca (ordering from Canada). Their communication was friendly and clear, their prices are extremely reasonable and they got the custom sign made and delivered in time for Christmas, even though the order was not completed until Dec 3, and it was made in India! The sign was quite large - 70 inches long, and was exactly as ordered, and very well packaged for shipping. Unlike the last sign company I dealt with, they also havenโ€™t harassed me with unsolicited marketing emails. My only suggestion was that when I placed the order, there was no automated email acknowledging it, which I recommend be implemented. Thank you to everyone involved in making all this happen and for your great service! The family member I gave it to was blown away - it looks awesome! ๐ŸŒŸ
posted 1 month ago - Anonymous
Awesome service! Great work guys!
posted 3 months ago - Matt Sparks
I recently ordered a neon sign from Neon Champ as a Christmas gift, and I have to say the customer service has been incredible so far.
posted 3 months ago - Mathieu Moore
I reached out to the customer service team and they were very quick to get back to me.
posted 3 months ago - Anonymous
NeonChamp has real people available who are responsive and actually want to help you purchase a sign. The customer service I received from Carson made me think I was in a time warp back to the 80s when people really cared about quality and service. What a refreshing experience! Will definitely be back!
posted 5 months ago - Dave Miller