NeonChamp Reviews

“ I ordered a sign for my wife's business, it got delivered as promised. Upon arrival we noticed the transformer was faulty. Notified customer service, they promptly responded with a new transformer for no charge and the sign looks beautiful hanging in her greenhouse. Thank you! We will be repeat customers if we ever need another customized LED sign. ”

“ Great quality!!! Great prices!!! Awesome customer service!!! Quick to answer and assist!!! Recommended seller!!! Will buy from again!! ”

“ NeonChamp exceeded my expectations! Their custom neon sign was easy to design, arrived quickly, and was top-notch in quality. The brightness is perfect, and installation was a breeze. Excellent customer service and a stunning product—highly recommended! ”

“ Their customer service is poor. ”

“ Great product and service! Well done, Neon Champ. ”

“ 10/10. Order this custom sign for our business, quality and craftsmanship was great, especially for the price! Very few imperfections which were cleaned easily. Shipping was fast, delivered to NB, Canada for free. Highly recommend NeonChamp for their service! ”

“ The customer service is great the only thing they need to work on is having more staff or someone to be able to answer the phones and to be able to pay for orders or custom orders online rather than through an invoice..Have the invoice through the website and be able to pay through there..Overall great company and great products ”

“ When I received no tracking information after 2 weeks, I called customer service on April 29th and they told me it was supposed to arrive on May 6th. ”

“ NeonChamp has been the best in customer service before receiving my product they have sent over a picture as well as a video showing how the product works, along with how the product was shipped. They also reached out to make sure if anything does come damaged to feel free to contact them and they will resolve it right away. We are beyond amazed with the customer service. I would definitely recommend this company. ”

“ Awesome customer service, and great product! ”