NeonChamp Reviews

4.2 Rating 307 Reviews
A-
Happiness Grade
A-

Customer Service - Good

88.71%
Industry Average
NeonChamp has been the best in customer service before receiving my product they have sent over a picture as well as a video showing how the product works, along with how the product was shipped. They also reached out to make sure if anything does come damaged to feel free to contact them and they will resolve it right away. We are beyond amazed with the customer service. I would definitely recommend this company.
posted 1 month ago - Haley Martinez
Awesome customer service, and great product!
posted 1 month ago - Lisa Bruce
Amazing service. Highly recommended.
posted 1 month ago - ROBERT HRANICHNY
Customer service was great! I would recommend Carson! Once you have your verbage and font picked out, you get a design sent to you for approval. I got my sign in about a week!
posted 1 month ago - Harmony Drogosz
Light works good, customer service sucks.
posted 2 months ago - Kenneth Harper
The customer service is great they immediately get back to you and assist with any concerns you have!!! The sign was pretty awesome I love it! The price was affordable which was a plus! More affordable than alot of other neon sites I've browsed online!! I'm impressed will Def order more and I recommend!!
posted 2 months ago - Shannon Garvin
Couldn’t be happier with the communication, the execution of my logo design into the neon, the speed of the service and quality of the product. A+++. Thank you so much. I am over the moon. Love my sign!!!
posted 2 months ago - Lauren Olipra
NeonChamp has one of the best customer service groups. The last sign we purchased had been broken in half during shipping. Althought NeonChamp offered to replace the sign, we needed it quickly. NeonChamp quickly provided replacement LED and parts so we could repair the sign ourselves. Hats off to them.
posted 3 months ago - WAYNE KERBER
Very high quality products and customer service. Christmas time was delayed on product delivery. So order ahead of time and you will be satisfied.
posted 4 months ago - Batbara Butorac
Looks great !! The customer service was amazing very responsive to my concerns. Definitely a returning customer. They also send a status update with video of my product !
posted 4 months ago - Alazah Jones