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Network Webcams Reviews

5.0 Rating 164 Reviews

99 %

of reviewers recommend Network Webcams

Company Reviews

5.0

Based on 164 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Network Webcams:

Network Webcams is the UK’s leading specialist IP camera store, offering a wide range of network-based video and security products and accessories. Part of NW Security Group.

Visit Website

Phone:

0151 633 2111

Email:

tech@nwsecuritygroup.com

Location:

New Hall Lane,
Hoylake
Wirral
CH47 4BP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent. The IP camera arrived promptly. Setting it up with my outdated system proved to be very difficult. Your technical department (Brett Sampson) was patient, knowledgeable, and persevered until the problem was solved. Would not buy from anyone else now! Fabulous service. Thanks John West”

Helpful Report

“Top quality products fast delivery very highly recommended”

“Have bought over some years and always good service and technical support if needed. Thanks to Sam this tme for sourcing a Lilin camera for me despite no longer being a main line range.”

“Ordered product. Arrived within 1 or 2 days from date of order. Sent email request for an invoice. Lucy replied within minutes with an invoice. Great service.”

“Excellent customer service with great advice and recommendations. Also competitive pricing and super fast delivery of products. Highly recommend”

“Very pleased with the products and service. Very professional, I'd highly recommend.”

“Always a pleasure to deal with Network Webcams”

“First class service, as usual. Latest order delivered in under 24 hours. Excellent quality products, competitive pricing and swift, free delivery. Who could ask for anything more? Recommended without hesitation.”

Thank you, Paul. Your review is very gratefully received!

“Very happy with my purchased product and information provided on website, but my order was delivered to the wrong address. Camera was left outside a neighbour's house (who was away at the time) and hence was received later than expected. Another (and sadly all too familiar) case of what was otherwise an very good purchasing experience being spolied by a lazy and/or incompetent courier !”

Hi Roger, Firstly, please accept my apologies for courier-related difficulties. Unfortunately, although we try hard to ensure our couriers deliver accurately and on time, mistakes do happen which are ultimately out of our control. I do note that we did indeed send tracking details to your email address on 1st June at 0904. These details will also be available in your store account. Our team will be in touch separately regarding this. Best regards Kevin NW Security Group

“Fast and efficient service. Competitively priced.”

“Good was delivered. Comunicaton with shop was also OK. They answered all questions within 1 or 2 days.”

“Very prompt and professional service as always!”

“Great service”

“Not sure why you keep asking for a review when you haven't sent me the product yet!”

Hi Selwyn, I'm sorry you've been sent the review requests early. Like most retailers, we automate sending these requests, so they go out on the same schedule for all customers. However, we send only one reminder and don't ask for product reviews, only fair and accurate reviews of our company and service delivery. If you don't want to receive these emails, let us know, and we'll stop them for you. We're here to help and happy to do so. Once you've received your item and concluded your transaction with us, we'd request that you update this review to reflect the service that you have received from both our sales team and, if you've had technical help from us, our technical support team. Kind regards NW Security Group | Network Webcams

“good information shared”

“Excellent. The IP camera arrived promptly. Setting it up with my outdated system proved to be very difficult. Your technical department (Brett Sampson) was patient, knowledgeable, and persevered until the problem was solved. Would not buy from anyone else now! Fabulous service. Thanks John West”

“Fast and reliable service will definitely be buying more from them.”

“Excellent customer service”

“The team drive the sales process with experience and understanding.”

“First time using NW. Cannot complain about the help, communications and deliveries to date. Too early to comment on the gear itself or aftersales at this time. So far excellent service.”

“our personal experience with NW Security has been nothing short of amazing, especially Alexandra Kerr who has handled our account this year. Thank you very much team NW Security!”

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Network Webcams is rated 5.0 based on 164 reviews