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Old Boot Sofas Reviews

5.0 Rating 175 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 175 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Old Boot Sofas Reviews

About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

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Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 14th March 2025
Angie
9
Anonymous
Anonymous  // 01/01/2019
Ordered in October and had to wait till February for delivery, but it was worth the wait. All contact with Old Boot has been very professional and helpful. Sofas are extremely comfy and supportive. They are also extremely well made. We have a young dog and every now and again he has a mad 5 minutes and so far they are holding up to his claws very well (thankfully). We went for hobnail leather. Will be back to get some cushions when we decide on a colour.
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Posted 4 years ago
Would like to personally thank Zoe and the delivery driver that drive a three hour round trip to deliver my sofa on his Saturday off . You both went above and beyond for a situation that was out of your control , this shows an outstanding level of customer service . My Alfie is a stunning piece of craftsmanship and really looks stunning . I was initially very wary of ordering as I couldnt make it to see your showroom but I got a feeling from the first time I called up to order my swatches and from the excellent reviews that my trust wouldnt be let down , For someone who has only ever ordered from dfs before , I would thoroughly recommend using old boots as I have a far superior sofa for a very reasonable price . Thanks again Zoe , I will be back to order a chair to match when Ive talked hubby into an extension !!
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Posted 4 years ago
So impressed with Old Boot Sofas. The customer service was exemplary from start to finish, especially given the constraints of covid. I struggled to decide between the vintage tan & vintage brown but having seen the samples, opted for vintage tan and was not disappointed. The sofa is stunning. The quality of leather is amazing boasting superb craftsmanship and the comfort is incredible, considering also that I ordered without visiting a showroom. Even the delivery guys were in a league of their own. They were courteous & above all careful. I will not hesitate in ordering from Old Boot Sofas again and only wish I had found them sooner, having made several costly, bad buys in the past few years. I must add that I am an absolute perfectionist & the sofa was just that ......perfect! Cheers to Old Boot Sofas, you deserve every success!
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Posted 4 years ago
Very happy with the whole process of buying a sofa from Old Boots. We initially booked an appointment to go to the showroom to test and measure for a small sofa for our little cinema room. The costumer service in the showroom was exceptional, we were given various samples to bring back home to decide which leather would suit the best. After some measuring back at home, we placed order online on a Snuggler in anti-scratch leather. We were kept well-informed throughout the whole process. However, on the day of delivery, the wrong sofa was sent to our address. I contacted Old Boots immediately, and had a really quick response from them. They confirmed that the wrong sofa was loaded, and they are chasing the delivery company to rearrange a new delivery asap. We received our sofa roughly a week after that, and we are very happy with it!
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Posted 4 years ago
We ordered our settee and chair in lockdown we received communication all the way and we wernt disappoint when we received it had the Hepburn range and the footstool in willow and it's so well made and comfortable well worth the money Thank you to the team at old boot Love love it x
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Posted 4 years ago
Fantastic customer experience, great communication both from office and delivery crew. Delighted with sofas. Small delay with lorry breakdown but staff pulled together to soet. Would highly recommend this company. Thank you team
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Posted 4 years ago
This is a great little company. We're delighted with the build quality and the comfort and the experience has been a good one from start to the delivery. I'm so very pleased to see them back up and running after the lockdown. I would highly recommend a visit to their showroom to try their range - the staff were very charming and couldn't have been more helpful. Thanks Zoe and all concerned.
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Posted 4 years ago
A full 5 stars. Just taken a slightly delayed delivery. An Urbanite sofa in vintage leather. It looks great and is wonderfully comfortable. The delivery team were quick, polite and efficient. Another 5 stars for the front team, Zoe and Jenny, always there to respond rapidly to any queries. Highly recommended. Support Old Boot if youre looking for a new sofa.
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Posted 4 years ago
Superb quality...and great communication throughout. Thank you!
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Posted 4 years ago
So glad we chose Old Boot Sofa for our new Sofa & chair - absolutely spot on!!. Due to the current pandemic, we were unable to visit the showroom & everything was done by phone, email & zoom meetings - but Jenny & the team handled everything superbly & we felt confidant and absolutely no worries about what we ordered & we've been kept informed throwout When the sofa & chairs arrived, WOW. Great delivery team The quality of each of the items is superb - top notch & incredibly comfortable. Exactly what we ordered!! The guys are good people & I/we would happily recommend them Nice one!!
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Posted 4 years ago
Excellent quality sofas and outstanding customer service. Love my new Hepburn sofas, I returned without any problem, two Chester sofas which were too petite for my big grandson. I was pleasantly astonished by how understanding and helpful Old Boot were. Would recommend this company to anyone wanting a quality sofa.
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Posted 5 years ago
Excellent customer service & follow up throughout Delivery on time Exceptional quality, very comfortable & superb leather finish Hepburn sofas in Vintage slate Fully recommended
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Posted 5 years ago
Very good quality. Phone call to check exact specification. Kept in touch for delivery eta. Did everything they said they would. Very pleased with the service and sofas.
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Posted 5 years ago
We ordered an small 2 seater Old Boot sofa in late November 2019 and it was delivered in mid January 2020. Our dealings with the firm was first class throughout. The sofa was of the highest workmanship, using beautiful Italian leather and we were especially delighted that it was built in Lancashire. It really enhances our dining kitchen and we're now considering ordering another armchair. Highly recommended.
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Posted 5 years ago
We have the Hepburn snuggle chair and love it! Although the time waiting was a little longer than expected, it was totally worth the wait. From the customer service on the phone to the delivery men, all excellent.
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Posted 5 years ago
I am absolutely thrilled with my snuggler sofa, Its beautiful, absolutely stunning and simply perfect!Fantastic service received throughout. From my initial viewing at the shop in London, the email updates and confirmation, to the delivery, it's been a faultless and very professional service. Highly recommend.
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Posted 5 years ago
Very good knowledge of products, good info on how order was progressing and delivery went smoothly. Sofa looks amazing!!
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Posted 5 years ago
We have Just received our lovely leather sofa its better than we expected, we ordered online without seeing it first as we live a long way from the shop so it was a gamble but we neednt have worried as the Hepburn is better than we had imagined. We were sent leather samples and chose a colour which matched our Hepburn perfectly. I highly recommend Old Boot
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Posted 5 years ago
Our fabulous Alfie sofa arrived a couple of weeks ago and we love it! First class customer service from start to finish from all the team at Old Boot. Highly recommended
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Posted 5 years ago
I placed my order for my Old Boot Snuggler over the phone, never having seen the range other than online. I was given a very accurate time frame for completion of the order and was kept up to date with progress which was unexpected and reassuring. My queries were answered promptly with a very friendly attitude. Then my Snuggler was delivered. It's gorgeous. If I had the space I would buy more from the range.
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Posted 5 years ago
Old Boot Sofas is rated 5.0 based on 175 reviews