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Old Boot Sofas Reviews

5.0 Rating 192 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

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Old Boot Sofas 5 star review on 3rd April 2026
Lisa
Old Boot Sofas 5 star review on 3rd April 2026
Lisa
Old Boot Sofas 5 star review on 3rd April 2026
Lisa
Old Boot Sofas 5 star review on 19th May 2025
Joanne
Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
We had looked at adverts for 'old boot' in home and garden magazines and always thought the sofas looked good. Originally rang and spoke to Karen who made me feel like I was talking to a friend. She understood that I was unsure about purchasing without seeing the products. I ordered samples which came the next day in a very smart pouch. After a couple of emails with Karen and Andy decided to order. Had decided on one but after speaking to Karen (again), I was feeling sorry for her by then, having to listen to me dithering, but her expert knowledge and advice changed our minds. I rang Andy to order on a Saturday afternoon and even though it was a busy day he took the time to explain the procedure of ordering and how we would be called and emailed with the progress of the order. We ordered a 3 seater Judge in rustic chocolate and Hector the chair in antique brown. They arrived yesterday exactly on time and the delivery guys rang about half an hour before arrival. They were very friendly, polite and very professional. All the packaging was removed and taken away. We could not be happier with them and 5 stars is not enough ! They are so well made and the leather is top quality. Testament to them is that my husband sent me a text saying that we should get another one ! He's right. Thank you Karen & Andy for your help and guidance in the purchase. Hopefully speaking to you soon no dithering this time !! Graham & Joyce :)
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Posted 9 years ago
2 Battersea sofas. Couldn't be happier with them. SO comfy and they look fabulous! Quality and customer service have to be experienced to believe as we have never dealt with anyone as good as Old Boots. Cannot recommend enough!
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Posted 9 years ago
I cannot praise Old Boot and my newly delivered Battersea 3 seater sofa in Shabby velvet highly enough, the team in the lovely Matlock showroom were brilliant, attentive but never pushy and the sofa which arrived over the weekend is everything we hoped for and more. Thank you Old Boot
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Posted 2 years ago
Exceptional customer service from Old Boot Sofas when our puppy chewed and damaged the cushions on our 'Howard' sofa. We rang and explained our predicament, sent the leather covers back and they repaired them so they were good as new and returned them to us, all at no cost. You just wouldn't get that kind of response from the big retailers. Amazing. Thank you Old Boot Sofas! I would recommend you to anyone looking for a distinctive, high quality, sensibly priced sofa backed up with unrivaled customer service. Why go anywhere else?!
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Posted 8 years ago
We visited the gorgeous Matlock showroom and the team could not have been more helpful, we ordered a Gaffer sofa which was delivered yesterday and it's perfect, so comfortable and just as wed hoped for. A massive thanks to all at Old Boot, well definitely be back!
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Posted 1 year ago
A friend recommended I visit the Boot Room in Matlock when the time came to replace my beloved Chesterfield sofa, Emma was so helpful and talked me through the various Chesterfield sofas they offer and helped me choose the perfect Industria Buckskin leather, my Judge sofa arrived last week and I am thrilled, it is the perfect replacement for my 20 year old sofa which I never thought Id find. Thank you so much Emma and the team for all your help
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Posted 1 year ago
We ordered a Battersea sofa in velvet from the Matlock showroom, the sales team could not have been more helpful or accommodating and when the sofa arrived this morning we couldn't have been more delighted. It's so comfortable and the quality is exactly what we expected. Brilliant experience from start to finish.
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Posted 2 years ago
We have just received our Alfie sofa in hobnail leather and love it. It is a piece of quality craftsmanship. It is comfortable and the pet friendly leather is a massive plus as the first to sit on it was the dog! Thank you Old Boot, this is exactly the sofa I have been looking for.
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Posted 4 years ago
Excellent sofa buying experience. They keep you updated every step of the way. We needed our sofa modualrised as it wouldn't fit up our staircase - it was worth the extra wait! What amazing quality, it really is a sofa to last a lifetime. Expert and friendly delivery guys too!
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Posted 8 years ago
Very good knowledge of products, good info on how order was progressing and delivery went smoothly. Sofa looks amazing!!
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Posted 6 years ago
I recently visited the showroom in Matlock and was met with an array of different styles of sofas to choose from. The staff were not pushy and happy to answer any questions asked. I wasn't sure if I wanted leather or fabric but larger swatches of all the different options were available to see which makes it much easier to visualise the finished piece. My mind changed various throughout my visit, but I cannot wait to receive my new Alfie sofa in Mellow Harissa. Overall an brilliant sales experience.
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Posted 2 years ago
Great company to deal with from start to finish. Communicative and kept me informed. The sofas and chairs we had made are fantastic, so comfortable and well made. Also, the delivery service was excellent. Nothing was too much trouble for the whole team. Many thanks to you all!
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Posted 5 years ago
Quality of furniture very good and well made. Sales staff very professional and helpful. We were provided with a realistic timescale relating to the production of the furniture. Once the order was placed the company kept us updated regularly.
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Posted 4 years ago
Purchased a Whitechapel 3 seat sofa bed ,from start to delivery they have kept me informed /updated all the time ,exceptional service !! even the delivery guys were really helpful/courteous .Love the sofa ,
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Posted 3 years ago
A truly superb shopping experience. Informative, considerate staff who know their products well. From my first enquiry, all the way through to delivery I was kept updated about the progress of my order. I originally purchased, but have to say it feels like an "adoption" as its such a personal experience, a Howard snuggler and chair. When they arrived I immediately telephoned an order through for an additional sofa and a bespoke footstool, as I was so pleased with my furniture. Delivery was prompt, efficient and again I was kept completely updated on time scales. I haven't anything but praise for a delightful experience and such well made, super looking furniture. Cannot recommend highly enough. Mrs Maureen O'Neill
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Posted 9 years ago
I ordered my sofa online and was directly called to inform me when delivery would be and how they were going to build my sofa. Delivery arrived when they said it would by 2 friendly delivery men. I absolutely love my sofa and it looks fantastic. I only bought a 2 seater to put in large hallway. But I will be moving house within the next few months so I will be looking to buy the 3 seater and chair to go with my sofa. I currently have a Laura Ashley leather sofa in my living room, but I much prefer my Graduate from Old Boot. Couldn't recommend highly enough.
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Posted 10 years ago
A full 5 stars. Just taken a slightly delayed delivery. An Urbanite sofa in vintage leather. It looks great and is wonderfully comfortable. The delivery team were quick, polite and efficient. Another 5 stars for the front team, Zoe and Jenny, always there to respond rapidly to any queries. Highly recommended. Support Old Boot if youre looking for a new sofa.
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Posted 5 years ago
I found Old Boot Sofas online while searching for a decent sofa with a hardwood frame. I had visited a lot of the retailers and was less than impressed with most of the sofas with a few exceptions. I have also had bad experiences before from the usual furniture shops. After looking at online reviews of Old Boot Sofas and speaking to them direct over the phone I felt confident their sofas would offer the quality I was looking for with an attractive price. Old Boot Sofas explained the manufacturing process to me, sent samples of the leathers available, explained the materials they use, and even detailed the maintenance products they would send with the sofa (and that very little maintenance would be required). I was reassured by the 15 year frame guarantee, the no quibble return policy and the excellent information provided by their staff. My two Hepburn Sofas arrived sooner than the estimated delivery date at a time suitable to myself. I would highly recommend them to anybody looking for a step up in quality and service from the usual furniture retailers. In short - I am over the moon with them!!! Gary, Scotland.
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Posted 8 years ago
From start to finish they were great with keeping us informed about the progress with our sofas,when they arrived the craftsmanship was amazing ,really sturdy and beautifully made .
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Posted 4 years ago
Very good, friendly service. My sofa is beautiful, I'll enjoy it for many years to come.
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Posted 9 years ago
Old Boot Sofas is rated 5.0 based on 192 reviews