Login
Start Free Trial Are you a business? Click Here

Old Boot Sofas Reviews

5.0 Rating 198 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 198 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Old Boot Sofas Reviews

About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

Visit Website
Old Boot Sofas 5 star review on 19th May 2025
Joanne
Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
10
Anonymous
Anonymous  // 01/01/2019
We well received our Judges as planned 8 weeks after we placed our order. The delivery was perfectly planned and went outstandingly well. We experienced a great service from Old Boot Sofa from the very beginning (i.e. a discussion with Andy talking passionately about the different possible sofas) till the end, it's been wonderful from A to Z. And more importantly, the quality and comfort of our Judges are amazing. They are also really beautiful. We only can find good things to say !
Helpful Report
Posted 9 years ago
Abit gutted as i its on sale now if i waited a 2 months it would have been hundreds of pounds cheaper but can not fault sofa its superb quality exactly as mentioned on the website. Great customer service but not quick and because it was made by order it took soo long but it was worth the wait.
Helpful Report
Posted 9 years ago
After 12 months of searching for a new sofa, I came across Old Boot Sofas on the internet. We really would have liked to have gone to the store, but lockdown prevented this, so we bit the bullet & ordered a 4 seater Alfie chesterfield in vintage leather online. We were not disappointed! Its absolutely beautiful & just what we were looking for. Its really well made & incredibly comfortable. Ordering was easy, we used the free swatch service first. They kept in touch with us every step of the way, even when they anticipated delays on materials which may have held up on time delivery. However, our sofa did arrive on time & it we love it! Just wish I had a bigger lounge so I could buy another one! Definitely recommend. Thank you Old Boot Sofas!
Helpful Report
Posted 5 years ago
My wife and I recently purchased a beautiful Hepburn which we are absolutely delighted with. I had high expectations based on the quality of reviews and also after a visit to the Fulham studio and these were exceeded. The thing that has impressed me even more though, is the real care and concern to help that Andy, Nathan and the team showed after a catastrophic 'incident' involving our pet dog who had disgraced himself by badly scratching our brand new pride and joy ! Within 24 hours of being contacted Andy had arranged for a replacement cover to be provided and personally fitted by Nathan and a colleague - fantastic service and the sofa is back to as good as new. The dog has been banished from the room !
Helpful Report
Posted 11 years ago
We can't thank everyone at the Old Boot enough for the amazing service we received. When I placed the order for one large Historian and one sofa bed, to be delivered to Shaldon in Devon within 10 working days, I really thought they would laugh at me. Instead, they pulled out all the stops and made a point of delivering it themselves, to make sure we got them in time for our guests arriving. The Chesterfields are fabulous quality and look stunning. Everyone who has seen them has raved about them! Thanks to everyone at the Old Boot for our Historians, they will be loved by the whole family (especially the dogs) for years to come. Glyn and John Shaldon, Devon
Helpful Report
Posted 11 years ago
Ordered in October and had to wait till February for delivery, but it was worth the wait. All contact with Old Boot has been very professional and helpful. Sofas are extremely comfy and supportive. They are also extremely well made. We have a young dog and every now and again he has a mad 5 minutes and so far they are holding up to his claws very well (thankfully). We went for hobnail leather. Will be back to get some cushions when we decide on a colour.
Helpful Report
Posted 5 years ago
Fantastic customer experience, great communication both from office and delivery crew. Delighted with sofas. Small delay with lorry breakdown but staff pulled together to soet. Would highly recommend this company. Thank you team
Helpful Report
Posted 5 years ago
Top quality furniture and great company to do business with very friendly and efficient would highly recommended old boot sofas
Helpful Report
Posted 4 years ago
Old boot Can't thank zoe and Emma in customer support for all their hard work, you have been absolutely amazing you have gone above and beyond for me !I love my sofas..the urbanite leather graphite art deco style thank you so much for everything, I would definitely recommend this company, fantastic customer service x
Helpful Report
Posted 2 years ago
We bought two beautiful sofas from Old Boot Sofas, but unfortunately the cushions on one of the sofas didnt feel right. When we advised the company, they couldnt have been more helpful and they ordered new cushions for us. They also kept us informed each step of the way until delivery. We are extremely pleased with their after sales customer service and would highly recommend this company for the lovely range of sofas as well as their helpful and responsive customer service.
Helpful Report
Posted 4 years ago
Very happy with the whole process of buying a sofa from Old Boots. We initially booked an appointment to go to the showroom to test and measure for a small sofa for our little cinema room. The costumer service in the showroom was exceptional, we were given various samples to bring back home to decide which leather would suit the best. After some measuring back at home, we placed order online on a Snuggler in anti-scratch leather. We were kept well-informed throughout the whole process. However, on the day of delivery, the wrong sofa was sent to our address. I contacted Old Boots immediately, and had a really quick response from them. They confirmed that the wrong sofa was loaded, and they are chasing the delivery company to rearrange a new delivery asap. We received our sofa roughly a week after that, and we are very happy with it!
Helpful Report
Posted 5 years ago
We stumbled across Old Boot Sofas on the web and liked the "feel" of the site. Although we live on the south coast, we visited the showroom in Fulham and spent ages up and down the stairs, sitting and lounging on various sofas. We never felt rushed and the advice was sensible. After looking at some other options we ordered two Urbanites for our new barn and we're delighted with our choice. Good quality, good value and nice personal contact throughout. Would thoroughly recommend these guys.
Helpful Report
Posted 10 years ago
Bought a large distressed leather chesterfield sofa bed. Got a call confirming all details, how the process will work and when the sofa will bed delivered. Everything went perfectly. The delivery and installation were carried out by two professional and friendly chaps whom demonstrated how the bed works, how to care for the sofa and gave a sofa care kit and assured me if there were any problems they would come and sort them Love the sofa and the service. Cant fault this operation.
Helpful Report
Posted 9 years ago
Had been looking for a leather sofa for sometime to go in our newly built Garden Room and like another purchaser came across an advert by chance for Old Boot Sofas. Researched, spoke initially to a lovely Lady in the office then on placing an order for my 'lovely Hepburn' sofa without viewing, spoke to Andy. Had lot of contact with Andy who was exceptionally knowledgeable and furnished me with lots information about the making of the sofa, care and history of Old Boot. Sofa arrived yesterday (yes Sunday delivery) by two helpful, professional, friendly delivery guys. Wow am I pleased. Sofa so well made and looks fantastic in my new Garden Room. Would not hesitate to recommend this fantastic Company and their workmanship to anyone. Thank you Andy and all the workshop staff who made my sofa.
Helpful Report
Posted 9 years ago
We had a very smooth experience when we went into the showroom and ordered our suite. The lady in the shop was very helpful and friendly. The suite arrived earlier than expected which was great and the men who delivered it were courteous and efficient.
Helpful Report
Posted 4 years ago
I ordered my historian bed settee online. Within a day I had a call to explain exactly how the settee was made, how to look after it, when it would delivered. I asked for a specific delivery date which was a tight turnaround and they rang me back within an hour, said yes and it went brilliantly from there. An email to confirm progress. A call from delivery company to arrange delivery. I needed the settee for a specific weekend and was out of the country, I also live in a very hard to find location. The delivery team made a special trip (twice); found the house, rang me to confirm it was correct and left the settee as agreed very securely and having cleared up my garage a bit! They were excellent from start to finish and the settee is lovely, slightly firm but comfy and the bed is good. All round they were a pleasure to deal with and I would recommend them confidently.
Helpful Report
Posted 11 years ago
Fab new velvet sofa. Was made aware of lead time at time of purchase. Communication was excellent throughout - by phone and email, and delivery ended up a couple of weeks earlier than expected.
Helpful Report
Posted 4 years ago
Bought 2 new sofa's, one three seat , the other a two seat. The two seat is mine and sits in my bay window, the three seat is along the axial length of the room. They are fantastic, beautiful leather, custom sized and a reasonable cost for that service too. Nothing too much trouble and a thorough discussion once purchased on how they will fit and how they'll be installed / delivered. Cannot express how good they are and how pleased I am. I looked for some time before we purchased these, other manufacturers, standard suppliers.......these were the right decision.
Helpful Report
Posted 11 years ago
A truly exceptional company from start to finish. The customer service is second to none, you're given a first class service from initial enquiry, ordering and throughout the production of your beautiful order. I asked questions about a sofa being made in a leather that wasn't showing on the Hepburn sofa advertisement - Zoe was a huge help with that, and I ended up ordering it, in that leather. The craftsmanship and expertise that is obvious to see in their furniture, is unique and exceptionally beautiful. I've found myself standing and just staring at the beauty of their work, they're experts in beauty. I wouldn't hesitate for a second, to highly recommend this fantastic company.
Helpful Report
Posted 2 years ago
Our new velvet sofa is exactly what we wanted and is excellent quality. We had ordered fabric swatches in advance and colour and shape are lovely. The firm kept us updated about when it would be delivered and the delivery men were excellent.
Helpful Report
Posted 4 years ago
Old Boot Sofas is rated 5.0 based on 198 reviews