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Old Boot Sofas Reviews

5.0 Rating 189 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 189 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Old Boot Sofas Reviews

About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

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Old Boot Sofas 5 star review on 19th May 2025
Joanne
Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
10
Anonymous
Anonymous  // 01/01/2019
Old boot Can't thank zoe and Emma in customer support for all their hard work, you have been absolutely amazing you have gone above and beyond for me !I love my sofas..the urbanite leather graphite art deco style thank you so much for everything, I would definitely recommend this company, fantastic customer service x
Helpful Report
Posted 1 year ago
We bought two beautiful sofas from Old Boot Sofas, but unfortunately the cushions on one of the sofas didnt feel right. When we advised the company, they couldnt have been more helpful and they ordered new cushions for us. They also kept us informed each step of the way until delivery. We are extremely pleased with their after sales customer service and would highly recommend this company for the lovely range of sofas as well as their helpful and responsive customer service.
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Posted 3 years ago
Very happy with the whole process of buying a sofa from Old Boots. We initially booked an appointment to go to the showroom to test and measure for a small sofa for our little cinema room. The costumer service in the showroom was exceptional, we were given various samples to bring back home to decide which leather would suit the best. After some measuring back at home, we placed order online on a Snuggler in anti-scratch leather. We were kept well-informed throughout the whole process. However, on the day of delivery, the wrong sofa was sent to our address. I contacted Old Boots immediately, and had a really quick response from them. They confirmed that the wrong sofa was loaded, and they are chasing the delivery company to rearrange a new delivery asap. We received our sofa roughly a week after that, and we are very happy with it!
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Posted 5 years ago
We stumbled across Old Boot Sofas on the web and liked the "feel" of the site. Although we live on the south coast, we visited the showroom in Fulham and spent ages up and down the stairs, sitting and lounging on various sofas. We never felt rushed and the advice was sensible. After looking at some other options we ordered two Urbanites for our new barn and we're delighted with our choice. Good quality, good value and nice personal contact throughout. Would thoroughly recommend these guys.
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Posted 9 years ago
Bought a large distressed leather chesterfield sofa bed. Got a call confirming all details, how the process will work and when the sofa will bed delivered. Everything went perfectly. The delivery and installation were carried out by two professional and friendly chaps whom demonstrated how the bed works, how to care for the sofa and gave a sofa care kit and assured me if there were any problems they would come and sort them Love the sofa and the service. Cant fault this operation.
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Posted 8 years ago
Had been looking for a leather sofa for sometime to go in our newly built Garden Room and like another purchaser came across an advert by chance for Old Boot Sofas. Researched, spoke initially to a lovely Lady in the office then on placing an order for my 'lovely Hepburn' sofa without viewing, spoke to Andy. Had lot of contact with Andy who was exceptionally knowledgeable and furnished me with lots information about the making of the sofa, care and history of Old Boot. Sofa arrived yesterday (yes Sunday delivery) by two helpful, professional, friendly delivery guys. Wow am I pleased. Sofa so well made and looks fantastic in my new Garden Room. Would not hesitate to recommend this fantastic Company and their workmanship to anyone. Thank you Andy and all the workshop staff who made my sofa.
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Posted 9 years ago
We had a very smooth experience when we went into the showroom and ordered our suite. The lady in the shop was very helpful and friendly. The suite arrived earlier than expected which was great and the men who delivered it were courteous and efficient.
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Posted 3 years ago
I ordered my historian bed settee online. Within a day I had a call to explain exactly how the settee was made, how to look after it, when it would delivered. I asked for a specific delivery date which was a tight turnaround and they rang me back within an hour, said yes and it went brilliantly from there. An email to confirm progress. A call from delivery company to arrange delivery. I needed the settee for a specific weekend and was out of the country, I also live in a very hard to find location. The delivery team made a special trip (twice); found the house, rang me to confirm it was correct and left the settee as agreed very securely and having cleared up my garage a bit! They were excellent from start to finish and the settee is lovely, slightly firm but comfy and the bed is good. All round they were a pleasure to deal with and I would recommend them confidently.
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Posted 10 years ago
Fab new velvet sofa. Was made aware of lead time at time of purchase. Communication was excellent throughout - by phone and email, and delivery ended up a couple of weeks earlier than expected.
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Posted 4 years ago
Bought 2 new sofa's, one three seat , the other a two seat. The two seat is mine and sits in my bay window, the three seat is along the axial length of the room. They are fantastic, beautiful leather, custom sized and a reasonable cost for that service too. Nothing too much trouble and a thorough discussion once purchased on how they will fit and how they'll be installed / delivered. Cannot express how good they are and how pleased I am. I looked for some time before we purchased these, other manufacturers, standard suppliers.......these were the right decision.
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Posted 10 years ago
A truly exceptional company from start to finish. The customer service is second to none, you're given a first class service from initial enquiry, ordering and throughout the production of your beautiful order. I asked questions about a sofa being made in a leather that wasn't showing on the Hepburn sofa advertisement - Zoe was a huge help with that, and I ended up ordering it, in that leather. The craftsmanship and expertise that is obvious to see in their furniture, is unique and exceptionally beautiful. I've found myself standing and just staring at the beauty of their work, they're experts in beauty. I wouldn't hesitate for a second, to highly recommend this fantastic company.
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Posted 2 years ago
Our new velvet sofa is exactly what we wanted and is excellent quality. We had ordered fabric swatches in advance and colour and shape are lovely. The firm kept us updated about when it would be delivered and the delivery men were excellent.
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Posted 3 years ago
Had a great experience ordering my sofa from this company friendly professional service from ordering to delivery all good.. 5 star
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Posted 4 years ago
Just Received delivery of my Judge sofa - amazing quality and excellent customer service - would highly recommend this company and will definitely use again - Thank you Old Boot Sofas Marlene Stirling
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Posted 8 years ago
Loved our judge chesterfield so much that I bought a Hepburn armchair, yet again the process was a complete joy, EVERYTHING about the process of purchase,delivery and the end product is top notch
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Posted 7 years ago
Excellent quality sofas and outstanding customer service. Love my new Hepburn sofas, I returned without any problem, two Chester sofas which were too petite for my big grandson. I was pleasantly astonished by how understanding and helpful Old Boot were. Would recommend this company to anyone wanting a quality sofa.
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Posted 5 years ago
Our battersea sofa arrived this morning excellent service throughout we are over the moon with it its exactly what we wanted in every way . The old boot team were very helpful throughout the process would highly recommend
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Posted 9 years ago
Worth visiting the shop, if for no other reason than to act upon their recommendation for coffee/lunch when asked. Bonbon, a caf & delicatessen across the road. Where we raised a glass in celebration of our mornings purchases, being a Hepburn Sofa & Armchair. Which when duly arrived, confirmed we'd made the correct decision. Once unpacked and installed in their correct positions, by two extremely helpful & friendly guys, who took us through the care package etc. that is duly supplied with such high end product. Fantastic quality, that we will be enjoying for years to come. Many thanks indeed.
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Posted 8 years ago
We had looked at adverts for 'old boot' in home and garden magazines and always thought the sofas looked good. Originally rang and spoke to Karen who made me feel like I was talking to a friend. She understood that I was unsure about purchasing without seeing the products. I ordered samples which came the next day in a very smart pouch. After a couple of emails with Karen and Andy decided to order. Had decided on one but after speaking to Karen (again), I was feeling sorry for her by then, having to listen to me dithering, but her expert knowledge and advice changed our minds. I rang Andy to order on a Saturday afternoon and even though it was a busy day he took the time to explain the procedure of ordering and how we would be called and emailed with the progress of the order. We ordered a 3 seater Judge in rustic chocolate and Hector the chair in antique brown. They arrived yesterday exactly on time and the delivery guys rang about half an hour before arrival. They were very friendly, polite and very professional. All the packaging was removed and taken away. We could not be happier with them and 5 stars is not enough ! They are so well made and the leather is top quality. Testament to them is that my husband sent me a text saying that we should get another one ! He's right. Thank you Karen & Andy for your help and guidance in the purchase. Hopefully speaking to you soon no dithering this time !! Graham & Joyce :)
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Posted 9 years ago
2 Battersea sofas. Couldn't be happier with them. SO comfy and they look fabulous! Quality and customer service have to be experienced to believe as we have never dealt with anyone as good as Old Boots. Cannot recommend enough!
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Posted 8 years ago
Old Boot Sofas is rated 5.0 based on 189 reviews