My wife and I recently purchased a beautiful Hepburn which we are absolutely delighted with. I had high expectations based on the quality of reviews and also after a visit to the Fulham studio and these were exceeded. The thing that has impressed me even more though, is the real care and concern to help that Andy, Nathan and the team showed after a catastrophic 'incident' involving our pet dog who had disgraced himself by badly scratching our brand new pride and joy ! Within 24 hours of being contacted Andy had arranged for a replacement cover to be provided and personally fitted by Nathan and a colleague - fantastic service and the sofa is back to as good as new. The dog has been banished from the room !