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Oliver Brown Reviews

4.5 Rating 41 Reviews
90 %
of reviewers recommend Oliver Brown
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Phone:

+44 0207 259 9494

Email:

customer.care@oliverbrownlondon.com

Location:

Sun Court,
66-67 Cornhill,
London
London Borough of Lambeth
EC3V 3NB

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5 Starts for the quality of their products, overall one start less since they need to improve their communication. 5 days after odering two items the order was confirmed but still not sent out. It was difficult to get a response out of them. Only after complaining I got a response and it turned out that one item of 2 was awaited from another warehouse. After that things moved quickly and the fantastic items arrived. They should update customers per email if there is delay explaining why and give an estimate when it will come. There was a minor difference between online images and the item when it arrived - the coat had in its pockets not a red but a dark blue lining. It was just good luck that I am happy with it but in the future please make sure that images and description are matching the item you sell
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Posted 3 months ago
The fit of your long sized jackets is the only one available that fits me as is, and I am therefore a long standing fan of yours. I Love the fabric and feel of this jacket. I get the idea of the unstructured jacket. But... I would have liked a lining (without neccesarily adding full structure over shoulders and chest).
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Posted 7 months ago
While it is generally a good product and well made, on this occasion I found the colours significantly darker than they appeared on the website. I would also describe the "short" length of jeans as "already pretty long".
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Posted 7 months ago
Lovely quality clothing. Surprised you have to pay a fee to collect in store if you order online.
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Posted 10 months ago
Order placed on line to collect from their shop in Chelsea. It took 3 days to confirm the order was ready and when I went to the shop they had no record of the order. A bit disappointing and not what I’d expected. Service at OB is usually excellent. Most importantly, the collar I bought was as described. It was a good fit and looks very good.
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Posted 10 months ago
Oliver Brown is rated 4.5 based on 41 reviews