OneStream Reviews

“ Jai was very helpful and sorted my price problem out ”

“ Shishir supported me quickly and helpfully with my query about a bill and contract extension. He was able to provide me with a discounted price for a 12-month renewal as I was unable to take renewal of 24 months available on my account. ”

“ Great service for a great price. Easy to deal with. I'm a newish customer (6 months) and very happy so far. ”

“ Keep things simple by sticking with OneStream, where you don’t have to worry about returns or deadlines. ”

“ Charged £59 randomly. Was told it was a subscription for something I never asked for or have heard of. Despite being less than 14 days ago they refused a refund as required under the consumer contracts act. ”

“ 95 taken from my bank account for KASPERSKY - the compulsory free trial company that came with my OneStream broadband and the same free trial that I cancelled within the first month of my broadband contract a year ago as I never wanted it or needed it or asked for it! Now try getting onto kaspersky for a refund - they just send you around in circles. ”

“ (I found out from looking at the T&C's that it was actually £10 rather than £100) -When you ring up again to cancel they will tell you that yes you can cancel and that its all done (However you'll then find out that they are still billing you) -When you get back in touch (email this time) to cancel they will tell you that you never said you wanted to cancel and that no you can't get a refund for the 2 months of broadband that you are not using. ”

“ Jail responded quickly and answered my questions. Great customer service. ”

“ Shishir was very helpful with multiple queers about my broadband contract. Advice was clear and relevant to the questions I had, and responded in a timely manor. Best online customer service interaction I've ever had. Thanks a lot. ”

“ Needed help with my service, spoke to Shishir who was very helpful. ”