PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou for my order. It was a fast delivery and a good quality product. My homemade Items that I sell in a Co-op Shop look good in the boxes. Thankyou once again Cheers Helen Charman”

Helpful Report

Posted 3 years ago

Thank you so much, Helen! We appreciate you taking the time to leave us a five-star rating and we're thrilled that your homemade items look so good in the boxes. We're glad we could provide you with a fast delivery and quality product. Thanks again for your order and we look forward to seeing you again soon!

Posted 3 years ago

“We have found Packqeen to be very helpful and efficient. Our order was made and delivered promptly. Very happy.👍”

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Posted 3 years ago

Thank you, Geraldine, for your 5-star rating of Packqueen! We are glad to hear that you’ve had a great experience with Packqueen, and appreciate that you found them to be helpful and efficient, with orders made and delivered promptly. We are very happy to hear it!

Posted 3 years ago

“More stackable size would be great”

Helpful Report

Posted 3 years ago

Thanks for the 4 star rating George! We appreciate your feedback and we'll take your suggestion of more stackable sizes into consideration. Appreciate your support!

Posted 3 years ago

“Our business required hundreds of totes for an adhoc special order - PQ were able to provide the volume requested within 10 days. The pick up option was also seamless”

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Posted 3 years ago

Thank you so much, Lucy, for the 5-star review! We appreciate your positive feedback. It's great to hear that your business received hundreds of totes for their adhoc special order from us within 10 days. We are delighted to know that you found our pick up option seamless. Thank you again for your support!

Posted 3 years ago

“Phenomenal service! Incredibly quick turnaround and delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, David! We really appreciate you taking the time to leave such a positive review. We are delighted to hear that you experienced phenomenal service with an incredibly quick turnaround and delivery. We are always working hard to provide the best experience for our customers, and feedback like yours helps us to achieve this. Thank you again!

Posted 3 years ago

“I've purchased from PackQueen several times over the past few years, from 2 different companies. The website is easy to use, the products are excellent quality and the service is exceptional. Highly recommend.”

Helpful Report

Posted 3 years ago

Thank you so much, Dianna, for your 5 star rating of PACKQUEEN! I'm so glad that you're satisfied with your experience in using our website and our products!

Posted 3 years ago

“The package I ordered was easy to assemble even without instructions. Surprisingly, the box was sturdy and lightweight.”

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Posted 3 years ago

Thank you, Jonathan, for your 5-star rating! I'm glad to hear that the package you ordered was easy to assemble even without instructions, and that the box was both sturdy and lightweight. It's great to know that you're happy with the service.

Posted 3 years ago

“I ordered some small gift boxes, which are very sturdy and good quality. They were despatched promptly and were well packaged. Very pleased with both product and service.”

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Posted 3 years ago

Thank you so much, Lynda, for your 5 star rating of PACKQUEEN! I'm really glad to hear that you were pleased with both the product and the service. I'm especially glad to know that you were pleased with the small gift boxes which were sturdy and of good quality, and also that they were despatched promptly and well packaged.

Posted 3 years ago

“I've been using PackQueen for several years. I've always found their service to be excellent, as well as a very broad range of products that are perfect for our needs.”

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Posted 3 years ago

Thank you so much, Erik! We're happy to hear that you have been a PackQueen customer for several years, and appreciate your praise of our great service and broad range of products. We look forward to helping you with your needs in the future.

Posted 3 years ago

“After purchasing sample products from Packqueen, with their large variety of sizing and shapes of packaging products which I found to be perfect for my products. For a conscious company on the environment. Having a large range of product has helped business like mine, to also be conscious in choosing products that minimises waste on excess packaging for my or any product. Thank you Packqueen”

Helpful Report

Posted 3 years ago

Thank you so much, Sally-Anne, for your incredible 5 star rating of PACKQUEEN! We are so happy to have provided such a great variety of packaging options, sizes and shapes in order to be the perfect fit for your products. It's wonderful to know that PACKQUEEN has been able to help businesses like yours be conscientious and minimise any waste on excess packaging. We truly appreciate your kind words. Thank you!

Posted 3 years ago

“Great website with accurate, clear description and photos. Easy ordering. Easy payment. Fast, direct-to-door delivery. Well-packed goods received in good order. Products received matched the online descriptions.”

Helpful Report

Posted 3 years ago

Thank you so much for the amazing 5 star rating, Annemarie! We appreciate your kind words regarding our website and it's accurate description and photos, easy order and payment process, fast delivery, and well-packed goods. We're so glad you had such a great experience with us!

Posted 3 years ago

“Boxes are well made and great variety. Very quick postage”

Helpful Report

Posted 3 years ago

Thank you so much, Kate! We truly appreciate your 5 star rating, and we are so glad that you like our boxes, as well as the variety we offer! We are delighted to hear that the postage was quick too!

Posted 3 years ago

“The chocolate boxes are of excellent quality and easy to assemble. The customer service was also great, the distribution centre were very prompt in responding to any questions. I will definitely be purchasing from Packqueen again in the future.”

Helpful Report

Posted 3 years ago

Thank you so much for your five-star rating of PACKQUEEN Tara! We really appreciate your kind words! We're so glad that you are happy with the chocolate boxes you ordered. It's great that they are easy to assemble and look fantastic. Thank you for your continued support!

Posted 3 years ago

“Excellent customer service & pricing and prompt turn around with getting boxes made up”

Helpful Report

Posted 3 years ago

Hi Dave, Thank you so much for your 5-star rating of PACKQUEEN! We are so proud to know that your overall experience was positive, especially when it comes to our excellent customer service, pricing, and prompt turn around with getting the boxes made up.

Posted 3 years ago

“Great products and a super helpful team! Worked with me to find the right boxes for our business and answered all my questions in a timely fashion. Box quality is better than I've seen elsewhere for a great price, and dispatch was quick and well-communicated.”

Helpful Report

Posted 3 years ago

Thank you so much Carol for your glowing 5-star rating! We are so pleased that you had a great experience working with us to find the right boxes for your business, as well as with our boxes' quality and our fast dispatch. We also appreciate your kind words about our team and our service. We truly value your satisfaction.

Posted 3 years ago

“From start to finish, PackQueen offered an incredibly seemless service. We custom designed ribbon, the team were very responsive when we had questions and we received our ribbon on time. We will return for sure!”

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Posted 3 years ago

Thank you so much Alex for your wonderful 5 star rating of PACKQUEEN. We are delighted to hear that from start to finish you experienced an incredibly seemless service when custom designing your ribbon. It is of great satisfaction to us that our team was able to provide you with quick responses to your queries and that our products were delivered in a timely manner. We highly appreciate your loyalty and hope that you will be returning soon!

Posted 3 years ago

“Prompt service, excellent communication and high quality product. Overall will recommend again and again!”

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Posted 3 years ago

Thank you so much, Jasmine, for your kind words and your 5 star rating! We truly appreciate your recognition and feedback on our prompt service, excellent communication and high quality product. We are so delighted that you would recommend us again and again! Thank you!

Posted 3 years ago

“Sturdy packaging of excellent quality that is always delivered in a timely manner!”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Andrew! We are glad to hear that you are satisfied with our sturdy packaging of excellent quality that is always delivered in a timely manner. We are especially glad to know that you are a repeating customer and we thank you for your continued loyalty.

Posted 3 years ago

“Great product- the colour of my gift bags were even better than i hoped for, great communication with their customers and reasonably priced”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating Elle, we really appreciate your kind words! We are so happy to hear that your gift bags were even better than you hoped for, and that you had great communication with our customers and reasonably priced - we work hard to ensure our customers have the best experience. Thank you again!

Posted 3 years ago

“It has been a pleasure to deal with Packqueen who have supplied prompt and helpful service.”

Helpful Report

Posted 3 years ago

Thank you so much, Vicki, for your 5-star rating of Packqueen! We truly appreciate it. I am glad that it has been a pleasure to deal with Packqueen, and that we have been able to provide you with a prompt and helpful service.

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews