PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been working with Packqueen for years now and also have a professional experience.”

Helpful Report

Posted 3 years ago

Thank you, Janelle, for the five stars! We are so glad to hear that you are having such a positive experience with PACKQUEEN. Thanks again for your kind words!

Posted 3 years ago

“Website is so easy to use, all information is easy to understand. Ordering was so simple & delivery was very fast! Will definitely be using again in the future for my small business.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! We're thrilled to hear that our website was easy to use, that you found all the information to be clear, and that ordering and delivery were both so fast and smooth. We really appreciate your positive feedback and look forward to helping you with your small business in the future!

Posted 3 years ago

“Printing was great, delivery and service exceeded expectations”

Helpful Report

Posted 3 years ago

Thank you so much, Eleanor, for your glowing 5 star review! We are delighted to hear that our printing, delivery, and service exceeded your expectations. Your feedback is greatly appreciated!

Posted 3 years ago

“Great customer service and always really quick to answer my queries. Plus the printed boxes are always great quality. Always happy to deal with PackQueen!”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful review, Josh! We appreciate your kind words about our customer service, speed of response, and quality of boxes. We at PackQueen are delighted that you're consistently a happy customer. Thank you for your continuing support!

Posted 3 years ago

“The website was easy to use. Everything arrived quickly and exactly as specified. I will order from Packqueen again.”

Helpful Report

Posted 3 years ago

Thank you so much, Charmaine, for your 5 star rating! We are glad that you found our website easy to use and that everything arrived quickly and as specified. We appreciate you as a returning customer and look forward to helping you with your future packaging needs!

Posted 3 years ago

“I had an extremely good experience with Pip from Packqueen when enquiring about products that suited my requirements. Pip was a great help, the products arrived quickly and I was very happy with my order.”

Helpful Report

Posted 3 years ago

Thank you so much Christine for your 5-star rating! I'm so glad to hear that you had a great experience with Pip and Packqueen. It's always a pleasure to hear that our customers are happy with their orders and I am so glad that our products were suitable for your needs!

Posted 3 years ago

“Great products, quick delivery”

Helpful Report

Posted 3 years ago

Thank you Nathan for the 5 star rating! We're so glad our great product and quick delivery made you a returning customer. We really appreciate your support!

Posted 3 years ago

“Online ordering is easy to navigate, telephone communication is always courteous. Delivery is fast and efficient. Range of products is the best we have found locally in Victoria. Our go to store for all things packaging.”

Helpful Report

Posted 3 years ago

Thank you very much for your 5-star rating, Deb. We're glad to hear that our online ordering process is easy to navigate, our telephone communication is courteous, delivery is prompt and efficient, and that our range of products are the best you have found locally in Victoria. We strive to provide every customer with an exceptional experience and to be your go-to store for all things packaging. We appreciate your kind words.

Posted 3 years ago

“Loved the quality and of the boxes. The package was well packed and the delivery was quick.”

Helpful Report

Posted 3 years ago

Thank you so much, Dina, for your wonderful 5 star rating of PACKQUEEN! We are so thrilled to hear that you loved the quality and of the boxes, as well as that the package was well packed and the delivery was quick. Your feedback warms our hearts, and we are so grateful for your support!

Posted 3 years ago

“I really like the slimline jewellery boxes I buy from Packqueen, shipping is always prompt which is great too!”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating of PACKQUEEN, Bec! We really appreciate it. I'm glad you like the slimline jewellery boxes. We put a lot of effort into making sure all of our products are of high quality and we're also proud of how promptly we ship all of our orders. Thank you for your support!

Posted 3 years ago

“I've been playing with ideas on how to safely pack my yoga straps. PackQueen sent samples, follow ups and recommended a product I hadn't seen in my searches that was perfect. Locally made, which I love from recycled content which was essential. Jen (108 Yoga Road)”

Helpful Report

Posted 3 years ago

Thank you for the 5-star rating, Jennifer! I'm glad that PackQueen was able to find the perfect solution to safely pack your yoga straps, and that it was locally made and made from recycled content. We really appreciate your support and feedback.

Posted 3 years ago

“Fantastic products,fast postage and excellent customer service!10/10.”

Helpful Report

Posted 3 years ago

Thank you so much Kaz for your amazing 5-star rating! We appreciate your kind words about our fantastic products, fast postage and excellent customer service! We're happy to have you on board as a returning customer, and look forward to continuing to deliver on our promise of great products, quick delivery, and top-notch customer service!

Posted 3 years ago

“Friendly, knowledgeable and helpful with a great range of products.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful 5 star rating of PACKQUEEN! We are delighted that our team has been able to provide you with a friendly, knowledgeable and helpful experience, as well as having a great range of products. Thank you for your kind words.

Posted 3 years ago

“Very impressed with the product supplied and service. Thanks”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating! We are so glad you were very impressed with the product and service you received from PACKQUEEN. We thank you for your support and patronage.

Posted 3 years ago

“Jewellery boxes made from recycled paper were perfect, and service beyond exceptional. Through my own mistake I left my order too late, but when I messaged Packqueen, they had it at my house within 24 hours, in time for my weekend market. So good!”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating, Penny! We are so glad you were happy with the jewellery boxes and that we were able to get them to you in time for your weekend market. We appreciate you taking the time to write the review. Thank you for choosing PACKQUEEN.

Posted 3 years ago

“I am very happy I ordered with Pack Queen. The service was so quick and the product's are quality. I will continue to use Pack queen for all my packaging needs.”

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Posted 3 years ago

Thank you so much, Kelly, for your amazing 5 star review of PACKQUEEN! We are so glad to hear that you are happy with our service and products. We value your loyalty and look forward to being your go-to for all your packaging needs!

Posted 3 years ago

“More that happy with Packqueen in all aspects.”

Helpful Report

Posted 3 years ago

Thank you so much, Daniela, for your 5 star rating of PACKQUEEN! We are thrilled to hear you are more than happy with PACKQUEEN in all aspects and so glad to have you as a returning customer. We really appreciate your support and look forward to continuing to serve you in the future.

Posted 3 years ago

“Ordering online was easy. I opted for click and collect. The order arrived in a timely manner, the click and collect area was easy to find, and the process was quick and easy. Would purchase packing products from here again.”

Helpful Report

Posted 3 years ago

Thank you so much Naomi for your 5-star rating! We're delighted to hear that ordering online was easy, the order arrived in a timely manner, the click and collect area was easy to find, and the process was quick and easy. We really appreciate your kind words, and it means a lot to us that you would purchase packing products from us again!

Posted 3 years ago

“High-quality product and excellent customer service! Our business is in a regional location and is hard to find so I requested delivery with AusPost and they happily organised it for us.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating, Sophie! We're so pleased that our high-quality product and excellent customer service met your needs! Thank you for your kind words, it really means a lot to us.

Posted 3 years ago

“Great to deal with!”

Helpful Report

Posted 3 years ago

Thanks so much Darren for the 5 star rating! We're absolutely thrilled to hear that you had a great experience with us.

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews