PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

Write Your review

Tell us how PACKQUEEN made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering online was easy. I opted for click and collect. The order arrived in a timely manner, the click and collect area was easy to find, and the process was quick and easy. Would purchase packing products from here again.”

Helpful Report

Posted 3 years ago

Thank you so much Naomi for your 5-star rating! We're delighted to hear that ordering online was easy, the order arrived in a timely manner, the click and collect area was easy to find, and the process was quick and easy. We really appreciate your kind words, and it means a lot to us that you would purchase packing products from us again!

Posted 3 years ago

“High-quality product and excellent customer service! Our business is in a regional location and is hard to find so I requested delivery with AusPost and they happily organised it for us.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating, Sophie! We're so pleased that our high-quality product and excellent customer service met your needs! Thank you for your kind words, it really means a lot to us.

Posted 3 years ago

“Great to deal with!”

Helpful Report

Posted 3 years ago

Thanks so much Darren for the 5 star rating! We're absolutely thrilled to hear that you had a great experience with us.

Posted 3 years ago

“Quick, efficient and reliable with a great range of packaging options. A great business partner!”

Helpful Report

Posted 3 years ago

Thank you for your 5-star rating, Catherine! We really appreciate your kind words about our efficient, reliable service and the great range of packaging options we offer. It's always a pleasure to be a business partner to those who value our commitment. We look forward to helping you out with your packaging needs in the future!

Posted 3 years ago

“Really happy with their service! super quick, excellent quailty”

Helpful Report

Posted 3 years ago

Thank you so much for your five-star rating, Roxanne! We're delighted to hear you were really happy with our service, and that the quality of our products was excellent and the delivery was super quick!

Posted 3 years ago

“Always great to deal with PackQueen. Very responsive to emails and special requests.”

Helpful Report

Posted 3 years ago

Thank you so much Ian for your 5 star rating of PACKQUEEN! We really appreciate the kind words and love that we have been able to serve you well as a repeat customer. Thank you for your continued support!

Posted 3 years ago

“Prompt service every time and friendly customer agents.”

Helpful Report

Posted 3 years ago

Thank you so much Maria for your 5-star rating! We appreciate your positive feedback. We always strive to deliver prompt service and friendly customer service, so we are glad this has been your experience with PACKQUEEN.

Posted 3 years ago

“Wonderful service, good communication, always friendly. Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you so much, Simon, for your glowing review! We are so grateful you found our service to be wonderful, with good communication and friendly staff! We are so pleased to have earned your 5 star rating and your recommendation.

Posted 3 years ago

“Exactly what I needed and quick delivery”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating for PACKQUEEN, Grant! We are delighted to hear that we provided exactly what you needed with quick delivery. Your satisfaction is our top priority!

Posted 3 years ago

“The shipment was very quick. The quality of the boxes are amazing!! I am very happy with them.”

Helpful Report

Posted 3 years ago

Thank you so much, Akie, for your 5-star rating of PACKQUEEN! We are so pleased to hear that our shipment was quick and that you are happy with the quality of our boxes. We appreciate your support!

Posted 3 years ago

“Easy to work with, easy to communicate with and the quality is always reliable.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star review of PACKQUEEN, Mardi! We're glad to hear that our customer service was easy to work with, easy to communicate with, and that our quality is reliable. We appreciate your kind words.

Posted 3 years ago

“Awesome service and they had the required quantity available .”

Helpful Report

Posted 3 years ago

Thank you so much, Frank, for your 5 star rating of PACKQUEEN! We are glad to hear that our awesome service and availability had your needs covered. We really appreciate your feedback.

Posted 3 years ago

“I was very happy with the service I received, the products were delivered quickly and with no issues. Will continue to shop with Packqueen.”

Helpful Report

Posted 3 years ago

Thank you, Catherine! It's great to hear that you were glad of the service we provided and that your products were delivered quickly and without issues. We at Packqueen greatly appreciate your 5 star rating, it's kept us motivated to ensure that our customers are always happy with the service they receive. Thank you for your kind words and we look forward to fulfilling your future orders!

Posted 3 years ago

“Prompt, Polite service”

Helpful Report

Posted 3 years ago

Thanks for the fabulous 5-star rating, Richard! We're delighted to hear that you had a great experience with our service. We pride ourselves on providing prompt, polite service and we're glad it gave you a smooth and easy experience. Thank you for your feedback!

Posted 3 years ago

“The ordering and delivery of the product was seamless.”

Helpful Report

Posted 3 years ago

Thanks so much for your five star rating, Glenys! We're delighted to hear that the ordering and delivery of the product was seamless and that you're a returning customer! We really appreciate your continued support.

Posted 3 years ago

“All good Thankyou”

Helpful Report

Posted 3 years ago

Thank you so much Katrina for your 5 star rating of PACKQUEEN! We really appreciate your ongoing support as a returning customer. Thank you again!

Posted 3 years ago

“I use quite a lot of tissue paper and buying from PACKQUEEN is by far the most economical way. I did not explore buying from overseas as I like to buy as much from Australia as I can. It was a simple transaction and I’m very happy with the product and the colour rage is awesome too. Begin Anywhere Vintage”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating, Zoe! I'm really glad to know that you had an easy and economical experience with PACKQUEEN. I'm so pleased that you decided to keep your business local and still get the great variety of colours that PACKQUEEN offers. Keep an eye out for more new colours! Begin Anywhere Vintage.

Posted 3 years ago

“My order was received very quickly and in good order. Excellent service, thank you.”

Helpful Report

Posted 3 years ago

Thank you, Janelle, for rating PACKQUEEN with 5 stars. I'm glad to hear that you received your order quickly and in good order. My order was received very quickly and in good order. Excellent service, thank you.

Posted 3 years ago

“Great website, easy to select from and delivery was really prompt. Love the range of tissue available from Packqueen the colour options are great and I've found the perfect shades of Navy and Cream tissue to match my company logo. Natalie Packratt Vintage”

Helpful Report

Posted 3 years ago

Thank you so much, Natalie, for your awesome 5 star rating and for being a returning customer! We are thrilled to hear that you find our website easy to navigate and that our delivery service is prompt. We are also glad that you appreciate our range of tissue and the color options available – it sounds like you have found the perfect Navy and Cream tissue to match your company logo! We appreciate your continued support at PACKQUEEN!

Posted 3 years ago

“Great service nicest people to deal with!”

Helpful Report

Posted 3 years ago

Thank you, Bruno, for the 5-star rating and kind words! We're so glad you experienced great service while you shopped with PACKQUEEN! We sincerely appreciate it and are so happy that you enjoyed your experience with us.

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews