PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Monique, Service from you company was excellent. Phone calls to your staff was so willing to help with click & collect. The pick up was so smooth and polite. King regards, Sue Cosgriff (on behalf of Tomorrow Living & Co)”

Helpful Report

Posted 2 years ago

Dear Sue, Thank you so much for taking the time to give PACKQUEEN a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were happy with our service. We always strive to provide excellent customer service, and it's wonderful to hear that your experience with our staff was helpful. Thank you again for choosing PACKQUEEN. We truly value your support and look forward to serving you again in the future.

Posted 2 years ago

“Excellent customer service dispatched quickly and postage was great”

Helpful Report

Posted 2 years ago

Thank you so much Michelle for your fantastic 5-star rating of PACKQUEEN! We truly appreciate your kind words and your support. We look forward to serving you again in the future!

Posted 2 years ago

“Quick response - efficient delivery of order - good clear communication”

Helpful Report

Posted 2 years ago

Dear David, Thank you so much for your fabulous 5-star rating of PACKQUEEN! We truly appreciate your support and are thrilled to hear that our services met your expectations. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again!

Posted 2 years ago

“We have purchased our wine bags from PACKQUEEN for the last 3 years. The staff are extremely helpful and very efficient. Delivery is always very quick. Would highly recommend them for all your packaging requirements.”

Helpful Report

Posted 2 years ago

Dear Sheila, Thank you so much for giving PACKQUEEN a 5-star rating! We sincerely value your recommendation and are grateful for your continued support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you for many more years to come. Thanks again!

Posted 2 years ago

“Web site was easy to use but if had any troubles the phone staff are extremely helpful.”

Helpful Report

Posted 2 years ago

“We recently purchased chocolate boxes from Packqueen and the customer service was awesome ... Fantastic help on the phone and the goods turned up the next day .Will be happy to purchase in the future . thank you Leanne”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of PACKQUEEN Leanne! We truly appreciate your kind words and are thrilled to hear that you had an awesome experience with us. At PACKQUEEN, we strive to ensure a seamless shopping experience for our customers, and your feedback reassures us that we are on the right track. We look forward to serving you again in the future and appreciate your support.

Posted 2 years ago

“Fast delivery and great productes. Thanks.”

Helpful Report

Posted 2 years ago

Dear Trish, Thank you so much for the amazing 5-star rating of PACKQUEEN! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we really appreciate your kind words.

Posted 2 years ago

“Very easy and streamline ordering system, and an absolute pleasure to work with - always willing to resolve any issues which occur (not that I've encountered many).”

Helpful Report

Posted 2 years ago

Thank you so much, Alison, for giving PACKQUEEN a fantastic 5-star rating! We greatly appreciate your support and feedback. It's wonderful to know that you find working with us an absolute pleasure. Rest assured, we are always here to swiftly resolve any issues that may arise, although it's fantastic to hear that you have not encountered many. Thank you again for your kind words and for choosing PACKQUEEN!

Posted 2 years ago

“Always fantastic & prompt service. wonderful products”

Helpful Report

Posted 2 years ago

Dear Nicki, Thank you so much for your fantastic 5-star rating of PACKQUEEN! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. We look forward to serving you again soon!

Posted 2 years ago

“Very quick turn around when order placed. The option to have samples sent to you is a great idea.”

Helpful Report

Posted 2 years ago

Dear Kerry, Thank you so much for taking the time to give PACKQUEEN a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear about your satisfaction with our services. Thanks again!

Posted 2 years ago

“As a first time user of your service I was very pleased and happy with the service I received. I cannot fault the service and professionalism i encountered. Since the sample I received i have placed a start up order.”

Helpful Report

Posted 2 years ago

Dear Graham, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a great experience with PACKQUEEN. We are committed to providing top-notch products and exceptional customer service to all our valued customers. We are also thrilled to hear that you have placed a start-up order with us after receiving the sample. We are confident that you will be equally satisfied with the quality and efficiency of our products. Thank you again for your support and trust in PACKQUEEN. We look forward to serving you again in the future!

Posted 2 years ago

“We love how we get the stock so quickly thank you.”

Helpful Report

Posted 2 years ago

Dear Paula, Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had a wonderful experience with PACKQUEEN. Thank you for your kind words and for choosing us for your packaging needs.

Posted 2 years ago

“Pack Queen are always quick to respond, always going the extra yard to help customers, and of course have a great product. I would highly recommend. For both product and customer service, they are unmatched.”

Helpful Report

Posted 2 years ago

Thank you so much for the five star review, Henry! We're so glad to hear that you had a great experience with PACKQUEEN. We really appreciate your kind words and your recommendation—we'll keep up the great work!

Posted 2 years ago

“sturdy, great quality cake boxes and fast reliable service”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of PACKQUEEN! We truly appreciate the support and are glad you were satisfied with your experience.

Posted 2 years ago

“Ordered online and they were true to there word was ready in 5 working days customer service A1”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and 5 star rating, Vicki. We really appreciate it. It's great to hear that you were happy with our customer service and the speediness of the delivery. We value you as a customer and are glad that our Turnaround Time was satisfactory for you. Thank you again.

Posted 2 years ago

“PACKQUEEN are a fabulous company that deliver quickly and without fuss. Discounts for bulk items are perfect for my needs and products are reasonably priced.”

Helpful Report

Posted 2 years ago

Thanks Kris for your 5 star rating of PACKQUEEN! We are thrilled to hear that you have had such a positive experience with us. Thanks for the wonderful feedback!

Posted 2 years ago

“I recently ordered Slim Line C6 Gift Box with Clear Lid from Pack Queen. My very first order with them. New stock was needed to fill my order and I was notified of this immediately. My order was filled very quickly and arrived in excellent time, with full notification of my delivery and tracking advice. THe product is of excellent quality and I am very happy with the service”

Helpful Report

Posted 2 years ago

Thank you so much, Rebecca, for your 5-star rating of PACKQUEEN! I am so glad to hear that you were satisfied with your experience with us. We are so happy to have you as a customer! Thanks again for your great review.

Posted 2 years ago

“The team at PackQueen was so helpful and efficient. The wine box quality exceeded our expectation! Thanks so much!”

Helpful Report

Posted 2 years ago

Thanks so much for your 5-star rating, Mel! We're so thrilled to hear that the team at PackQueen was helpful and the quality of our wine boxes exceeded your expectations. We really appreciate your kind review!

Posted 2 years ago

“I have used Packqueen’s small jewellery boxes for my vintage china pendants and rings for a number of years now. They always arrive promptly, they are easy to assemble, they have been well machined, and they are nice and sturdy. They are, most essentially, recyclable and sustainable, which is super important to both me and my customers.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Packqueen! I am so happy to hear that our jewellery boxes have been meeting your needs! It makes us even happier to know that both you and your customers recognise that sustainability is of utmost importance.

Posted 2 years ago

“Used Packqueen for the first time. Online ordering straightforwd and item arrived within days and on time. Very happy and would definately use again.”

Helpful Report

Posted 2 years ago

Thank you, Wendy, for your 5-star rating! It's fantastic to hear that you were very happy with your experience and would use PACKQUEEN again.

Posted 2 years ago

PACKQUEEN is rated 4.9 based on 311 reviews