PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product and delivered quickly”

Helpful Report

Posted 2 years ago

Thank you so much, Sue, for the 5 star rating and your kind words! We're so glad you're happy with your purchase from PACKQUEEN. We strive to deliver the best and highest quality products always. Thank you for your support!

Posted 2 years ago

“Great service and easy transaction. Will definitely re order soon.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating! We really appreciate your kind words and look forward to welcoming you back soon!

Posted 2 years ago

“Customer service was helpful and efficient”

Helpful Report

Posted 2 years ago

Thanks so much, Daniel, for your five-star rating of PACKQUEEN. We truly appreciate your kind words about our customer service. We're so pleased you found us helpful and efficient!

Posted 2 years ago

“Very happy with the shopping experience and was not disappointed with my order. Thank you”

Helpful Report

Posted 2 years ago

Thank you Janice! We appreciate your five star rating of PACKQUEEN and the positive feedback. Thank you for your kind words!

Posted 2 years ago

“Love the boxes we order from PACKQUEEN. The turn around time is always so quick and the quality is great. Having completely clear lids is great and hard to find!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of PACKQUEEN, Amy! We are absolutely thrilled to hear that you love the boxes you order and that you have found the quality, turn around time and clear lids to be great. It's always a pleasure to have satisfied customers like you on board!

Posted 2 years ago

“The most professional packaging for my high end jewellery range”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating for PACKQUEEN, Sarah! We're so glad to hear that you found our packaging the most professional for your high-end jewellery range. We appreciate your kind words and will continue to strive to provide you with the best possible service.

Posted 2 years ago

“Great service and a prompt delivery on short notice”

Helpful Report

Posted 2 years ago

Thank you Jackson for your 5 star rating! We truly appreciate your kind words and are delighted that you had a great experience with PACKQUEEN!

Posted 2 years ago

“Great quality boxes! Customer service support is fast and efficient, and were able to work along special requests. I would definitely recommend buy from PACKQUEEN!”

Helpful Report

Posted 2 years ago

Thank you Kaitlin for your 5 star rating! We are thrilled to hear that you found the quality of our boxes to be great as well as our customer support to be fast and efficient. We really appreciate your kind words!

Posted 2 years ago

“The ability to be able to source packaging on shore, speak to an Australian team, and have a fast turnaround is worth 10x more than would ever be paid for packaging.”

Helpful Report

Posted 2 years ago

Thank you so much Olivia for your 5 star rating on PACKQUEEN! We appreciate you taking the time to leave us a review; it means a lot to us!

Posted 2 years ago

“Thank you for fast shipping. Always very helpful staff would like to come back again”

Helpful Report

Posted 2 years ago

Thank you, Jin, for your 5-star rating! We are so glad to hear that you are having a great experience with PACKQUEEN. We look forward to receiving another order from you in the future!

Posted 2 years ago

“Thankyou the boxes are exactly what I was wanting very expensive but very nice”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Lynette! We are thrilled that you are so happy with the boxes and that they are exactly what you wanted. We appreciate your positive feedback and we hope you have a great day!

Posted 2 years ago

“Excellent service. Easy to find what I need and order from the website and I love the range of fabulous colours and custom print options available. Orders are always packed well and shipped in good time. Thanks, PackQueen!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words Alan! We really appreciate your 5 star rating! Thanks again for your support and for choosing PackQueen.

Posted 2 years ago

“Great selection and price point. Quick delivery too”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of PACKQUEEN Andrea! We really appreciate your feedback.

Posted 2 years ago

“Good quality boxes, quick delivery”

Helpful Report

Posted 2 years ago

Thank you Stephanie for your 5 star rating! We're so pleased to hear you're happy with both our good quality boxes and quick delivery. We appreciate your support!

Posted 2 years ago

“Ordered the custom printed single deluxe wine bag for our organisation to use as bags for gifts. Very happy with the final product quality and the level of communication from them. They managed to match our brand colours perfectly and placed our logo to make it really shine. We did use the express option and they were bang on with the delivery date. Will order again once we get through these 500 bags.”

Helpful Report

Posted 2 years ago

Thank you so much Matthew for your 5 star rating of PACKQUEEN! We are happy to hear that you were satisfied with the final product quality and the level of communication. It was a pleasure working with you, and we look forward to future orders when you need more bags!

Posted 2 years ago

“Exactly what I was looking for! These colourful paper bags are perfect for my VK Yarns yarn advent - perfect size, not see through and a gorgeous bright colour.”

Helpful Report

Posted 2 years ago

Thank you so much, Mikaela for your 5 star rating of PACKQUEEN! We're so pleased to hear that our colourful paper bags were exactly what you were looking for. We love that you love the bright colours too!

Posted 2 years ago

“easy to use website & delivery items on time”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating Dannielle! We're glad you found our website easy to use and that the delivery items arrived on time. All the best, PACKQUEEN.

Posted 2 years ago

“We found PackQueen online a couple of years ago in our search for a high-quality LP Mailer & since then we haven't had one complaint about damaged Vinyl Records! First-rate cardboard used and made to withstand postal journeys around Australia! Highly Recommended Product!”

Helpful Report

Posted 2 years ago

Thank you very much, Angela, for that positive 5-star rating of PACKQUEEN. We appreciate your kind words! We are thrilled to hear that our LP Mailer has been able to successfully transport your vinyl records without any damage. We are glad that you found our high-quality cardboard mailers to be of first-rate quality and suitable for postage throughout Australia. We highly recommend these products to everyone!

Posted 2 years ago

“Very quick delivery and their products are top quality.”

Helpful Report

Posted 2 years ago

Thank you Caileigh for your 5 star rating of PACKQUEEN. We appreciate your feedback, especially that our delivery is quick and our products are top quality. We're glad to hear that we have met your expectations.

Posted 2 years ago

“Great packaging and quick turnaround. I just wish the packagings would be cheaper as they have increased in price in the past few years.”

Helpful Report

Posted 2 years ago

Thank you, Vincent, for your 5 star rating of PACKQUEEN! We really appreciate your acknowledgement of our great packaging and quick turnaround. We are working hard to keep our pricing as low as possible and unfortunately, like all packaging companies the cost of the raw materials have increased. We do offer further discounts if you are buying in bulk to keep the costs down. Thanks again!

Posted 2 years ago

PACKQUEEN is rated 4.9 based on 311 reviews