PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a business, we have been using Packqueen for many years. Always friendly and helpful with any order issues.”

Helpful Report

Posted 2 years ago

Thank you Chelsea for the 5 star rating of PACKQUEEN! We are delighted that you have been using Packqueen for many years as a business.We thank you for your support and glad that we can help :-)

Posted 2 years ago

“The product I purchased was exactly as described and perfect for my application, great products, good service and timely delivery.”

Helpful Report

Posted 2 years ago

Thanks so much for your 5 star rating, Karen! We really appreciate your feedback. We are so glad to hear that the product you purchased was exactly as described and perfect for you. Thanks for being a valued customer.

Posted 2 years ago

“Great quality products”

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Posted 2 years ago

Thanks so much for your 5-star rating, Jessica! We're thrilled that you've been so pleased with our products. It's customers like you that make PACKQUEEN what it is today!

Posted 2 years ago

“PackQueen have been so great when it comes to supply custom made products for my business. I get the personalised ribbon made through them and it is always perfect and receives lots of compliments.”

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Posted 2 years ago

Thank you so much for your five star rating, Melissa - it really means a lot to us! We are so happy to hear that you have had a positive experience using PACKQUEEN for your custom made products. We work hard to ensure your personalised ribbon is of the highest quality possible, so it's great to hear that it has received lots of compliments. Thank you for your kind words and we look forward to working with you again soon.

Posted 2 years ago

“Great customer service and prompt delivery.”

Helpful Report

Posted 2 years ago

Thank you so much Belinda for your 5 star rating and such kind words about our customer service and delivery. We really appreciate you taking the time to leave us such positive feedback.

Posted 2 years ago

“Great product at a great price! It was cheaper for me to purchase the tissue paper and paper twine from Packqueen, including the freight costs, than it would have been to purchase the same product in NZ. Yes, it takes a little bit longer to get here but it was worth it. I will most definitely be purchasing from Packqueen again. Please hurry with the launch of your NZ website :)”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of PACKQUEEN, Judith! We are so pleased to hear about your positive experience with us. It's great to know that you are able to purchase quality products at a great price from us, and we will definitely consider launching a NZ website soon. We really appreciate your support and we are looking forward to seeing you as a customer again!

Posted 2 years ago

“Our number one choice for shipper boxes. PackQueen always delivery quickly and the boxes are great quality. Fab customer service too.”

Helpful Report

Posted 2 years ago

Samantha, thank you so much for taking the time to leave your 5-star rating for PackQueen. We're so proud to be your number one choice for shipper boxes. It's customers like you who make us love what we do! Thank you for continuing to choose PackQueen.

Posted 2 years ago

“Efficient, excellent service. Prompt delivery. Thank you very much. Wishing you all the best for your future business.Ypur product compliments mine and increases my opportunity for sales.”

Helpful Report

Posted 2 years ago

Thank you so much, Robyn, for your wonderful 5-star rating of PACKQUEEN! We are delighted to hear that you had an efficient and excellent service, and that our prompt delivery was able to meet your needs. It is great to hear that our product complements yours and increases your opportunity for sales. We wish you all the best in your future business endeavors. Thank you again for your kind words!

Posted 2 years ago

“great service - so happy to have our logo on our gift boxes now.”

Helpful Report

Posted 2 years ago

Thank you so much Angela for the 5-star rating and for being a returning customer! We are thrilled that you have been able to add your logo to our gift boxes and appreciate the recognition for our great service. We look forward to serving you again soon.

Posted 2 years ago

“I recently purchased a stack of pick bins from Packqueen and could not recommend their product and service anymore. Very well priced, dispatched instantly and from Adelaide to Melbourne delivered next day. Great company!”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating of PACKQUEEN!

Posted 2 years ago

“Quick and reliable, fantastic service”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating and your kind words, Rebecca! We pride ourselves on providing a quick and reliable service so it's delightful to hear that you've enjoyed your experience with us. We look forward to helping you out again in the future.

Posted 2 years ago

“Easy to order online, dispatched is quite fast.”

Helpful Report

Posted 2 years ago

Thanks for the 5 star rating, Diana! We're glad you found it easy to order online as well as dispatch being fairly quick too! Thank you for being a PACKQUEEN customer!

Posted 2 years ago

“Thank you for the prompt delivery and excellent telephone communication.”

Helpful Report

Posted 2 years ago

Thank you Robert for the 5 star rating of PACKQUEEN. We are so glad that we could provide you with a prompt delivery and excellent telephone communication. Your appreciation is greatly appreciated!

Posted 2 years ago

“Quality + Service + Fast delivery..... Super helpful team at Packqueen with our custom orders. Thanks Team!”

Helpful Report

Posted 2 years ago

Thank you Nicholas for the 5 star rating! It means a lot to us that you appreciate the amazing quality and service we strive to provide. We are glad you have had a pleasant experience with us.

Posted 2 years ago

“Great communication and communication, plus quick shipments. Recommended!”

Helpful Report

Posted 2 years ago

Thank you so much Richard, it's great to hear that you enjoyed our 5-star service! We are very pleased that you appreciate our great communication, fast shipments, and that you have become a repeat customer. We truly appreciate your kind words and it's really rewarding to hear that you had a great experience with us. Thank you!

Posted 2 years ago

“Packqueen website makes it simple to decide and confirm what you require without confusion nor ambiguity. Great idea in a great commercial niche.”

Helpful Report

Posted 2 years ago

Thanks Andrew for that tremendous 5 star rating of PACKQUEEN. We're so pleased to know you have been enjoying your experience with us! Yes, Packqueen is designed to help you choose the right products with confidence. We strive to make sure our website is well laid out, offering all the necessary information you need to make an informed decision about your requirements. Thank you again for your amazing rating!

Posted 2 years ago

“Fast delivery and great quality”

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Posted 2 years ago

Thank you, Courtney, for the great 5-star rating! We are glad to hear that you liked our fast delivery and great quality.

Posted 2 years ago

“I ordered white double wine gift boxes from PACKQUEEN. The ordering process was easy and I got them delivered to me in extremely quick time. Excellent service!”

Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating, Lea! I am so glad that you were pleased with your recent experience of ordering white double wine gift boxes from PACKQUEEN. It makes us happy to hear that the ordering process was easy and the boxes got quickly delivered to you. We are thrilled that you were satisfied with our excellent service!

Posted 2 years ago

“Awesome customer service and friendly staff. Ordering is easy and they kept me up to date re timing, dispatch and delivery. Thank you we will be back for more boxes.”

Helpful Report

Posted 2 years ago

Thank you so much, Kylie, for your amazing 5 star rating of PACKQUEEN! We appreciate that you had such a great experience with our customer service, staff, ordering process, and delivery process. We are so glad that we were able to make such a positive experience for you. We look forward to having you back again as a repeat customer!

Posted 2 years ago

“Fast service, good pricing”

Helpful Report

Posted 2 years ago

Thank you, Jodie, for your 5 star rating of PACKQUEEN and for your kind words "Fast service, good pricing". We greatly appreciate it! We are glad you chose us as your go-to for all your product packaging needs and we look forward to serving you more in the future!

Posted 2 years ago

PACKQUEEN is rated 4.9 based on 311 reviews