PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow ! Fastest sample / product delivery ever .”

Helpful Report

Posted 2 years ago

Thank you Warren for your 5 star rating! We're thrilled to know that the sample and product delivery has been the fastest that you have ever experienced!

Posted 2 years ago

“I have been buying boxes from Packqueen for years and have been very happy with their quality. The products are slightly expensive but very well made . They have an amazing customer service team which is hard to find nowadays. Thank you for your fast and great service. Delivery is very fast too.”

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Posted 2 years ago

Thank you so much for your five star rating, Janis! I'm glad to hear you have been buying boxes from Packqueen for years and that you've been satisfied with our quality and customer service. We can't thank you enough for being a loyal customer and for the feedback you've shared about our fast delivery. We hope to continue providing you with the best service and products possible.

Posted 2 years ago

“Packqueen items and services are marvellous. I placed an order but didn't understand their system to pay after reception of their invoice. Time flies and at the last minute they nanaged to supply me in time after my late payment. The staff were friendly, compassionate and kind. Good company to deal with. As they put much efforts to communicate with customers promptly and put customers first.”

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Posted 3 years ago

Thank you so much, Linda, for your wonderful 5 star rating! We appreciate your kind words about Packqueen's items, services and staff. We strive to provide the best customer experience, and we are so glad we could supply you in time despite a late payment. We always want to put our customers first, so it's so wonderful that you appreciate that! Many thanks again for your review!

Posted 3 years ago

“Easy to order, fast delivery”

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Posted 3 years ago

Thank you very much for your 5 stars rating! We are so glad to hear that you found our ordering process easy and delivery fast. We look forward to serving you again in the future.

Posted 3 years ago

“Love the pillow boxes, prompt delivery too!”

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Posted 3 years ago

Thank you so much for your amazing 5 star review, Deb! We are so glad to hear that you love the product and that we have provided you with a prompt delivery service. We look forward to hearing more positive feedback from you in the future!

Posted 3 years ago

“I have been buying your boxes for my Christmas Cakes for years now They are consistently good. And always delivered in a timely manner. Thanks. Tini McKimm”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating of PACKQUEEN, Tini! We're so glad that our boxes have been helping you make your amazing Christmas Cakes for years, and that you've been happy with their quality and timeliness of the delivery. We really appreciate your ongoing support and your kind words!

Posted 3 years ago

“My first experience in dealing with packqueen online was very positive and professional, I will definitely use them again. Regards”

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Posted 3 years ago

Thank you very much for the 5 star rating, Andrew! I'm pleased to hear that your first experience with PACKQUEEN was so positive and professional. It's always wonderful to hear such great feedback and we hope to exceed your expectations if you choose to use us again. Regards.

Posted 3 years ago

“Very helpful staff and a geat product”

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Posted 3 years ago

Thank you so much for your 5 star rating of PACKQUEEN, Genevieve! We really appreciate it. It's amazing to hear that you appreciate our very helpful staff as well as our great product. Thank you!

Posted 3 years ago

“We use the Pack Queen cardboard picking boxes in our warehouse. They are so easy to assemble and fit perfectly on our racking shelves. They are very sturdy when interconnected on top of each other. They hold ample amounts of our shoes and are not too deep allowing us to store them back to back on our shelves. I We highly recommend them.”

Helpful Report

Posted 3 years ago

Thank you so much, Sophie, for your kind review! We are so glad that you find our cardboard picking boxes easy to assemble and fit perfectly on your racking shelves. We also appreciate your remarks on their sturdiness and how they hold ample amounts of shoes while not taking up too much space. We are delighted to hear that you highly recommend them!

Posted 3 years ago

“Friendly and helpful customer service. Speedy shipping. Accurately depicted product.”

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Posted 3 years ago

Thank you so much, Kayte, for your 5 star rating! We're so glad that you were impressed with our friendly and helpful customer service, speedy shipping and accurately depicted product. Thank you for your support!

Posted 3 years ago

“I have been using PackQueen for years for my e-commerce business. I use mostly their A5 and A3 white shipping boxes but have used others for smaller, one-off projects. They are competitively priced and even if I've left re-ordering till the last minute, their quick shipping means I don't miss a beat! Would highly recommend!”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating Jordan! I'm so pleased that you've had such great experiences with PACKQUEEN. Thank you so much!

Posted 3 years ago

“PACKQUEEN provide me with the perfect product for my soap packaging. Being environmentally mindful the product had a plastic window which i didnt like. Window free meaning no plastic is an ideal packaging for my soap business. I will be ordering again soon.”

Helpful Report

Posted 3 years ago

Thank you for the fantastic five-star rating, Frances! We are so pleased to hear that our products helped you find the perfect packaging for your soap business. We are especially excited to hear that you appreciate our window-free packaging and commitment to environmental mindfulness. We look forward to seeing your next order!

Posted 3 years ago

“Well priced with lots of different sizes boxes, wonderful service, would highly recommend.”

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Posted 3 years ago

Thank you, Juliette, for your 5 star rating of PACKQUEEN. We appreciate your kind words about our well priced boxes with lots of different sizes, as well as our wonderful service. We are thrilled that you would highly recommend us to others and we thank you for your support.

Posted 3 years ago

“The service from PACKQUEEN is fantastic. The website is easy to order from and the delivery is within a couple of days, highly recommend PACKQUEEN.”

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Posted 3 years ago

Thanks so much for your 5 star rating, Dee! We're so glad to hear that you found our service and website to be fantastic. We always aim to provide fast and easy delivery and it seems we've been successful so far. We appreciate your feedback and your recommendation of PACKQUEEN!

Posted 3 years ago

“Excellent product and service. Would highly recommend this company. Prompt delivery and excellent products.”

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Posted 3 years ago

Thank you so much for your kind words, Margarete! We sincerely appreciate your 5 star rating of PACKQUEEN and are delighted that you had such a positive experience with our product and service. We are thrilled to hear that you would highly recommend our company and look forward to assisting you in the future.

Posted 3 years ago

“Great products, and service, I would absolutely recommend them.”

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Posted 3 years ago

Thank you, Emma, for your 5-star rating of PACKQUEEN! We appreciate your kind words that our products and service are great and you would absolutely recommend us. It means a lot to us and we are thrilled that you had a great experience with us.

Posted 3 years ago

“Great help! Was able to get an invoice first and have the company pay!”

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Posted 3 years ago

Thank you so much for your 5 star rating of PACKQUEEN, Ashleigh! We are so pleased to hear that we were able to provide great help and that you were able to get an invoice first and have the company pay - that is amazing news! We truly appreciate your feedback!

Posted 3 years ago

“I found Packqueen extremely easy to deal with. Polite and very helpful.”

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Posted 3 years ago

Thanks so much for your kind words, Nina! I'm happy to hear that you found PackQueen extremely easy to deal with and that our service has been polite and helpful. We certainly strive to provide the best customer experience possible and your 5-star rating is a reflection of that.

Posted 3 years ago

“Packqueen are the best ,they are professional and always prompt with their deliveries”

Helpful Report

Posted 3 years ago

Thank you for your five-star rating, Cheryl! We're delighted that you're enjoying the PackQueen experience, and we're proud to offer exceptional service and prompt delivery. Thank you for your kind words - it's always great to receive positive feedback!

Posted 3 years ago

“Amazing customer service, backed by a quality product.”

Helpful Report

Posted 3 years ago

Thank you, Laura, so much for the 5-star rating! We hope you’re enjoying our product, and we are thrilled to hear that you experienced our amazing customer service. Thank you for your feedback!

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews