PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered custom size boxboard in 700gsm from packqueen and I couldn't be happier with the quality of the boxboard as well as their prices! Not to mention my order arrived very quickly. I try to use environmentally friendly materials where I can in my business so I'm very pleased be able to purchase a product that is made 100% from recycled materials.”

Helpful Report

Posted 3 years ago

Thank you so much Sienna for your 5 star rating of PACKQUEEN! I'm glad that you were happy with the quality and price of the custom size boxboard you ordered, as well as how quick your order arrived. It's always a bonus to find products that are made ethically, with 100% recycled materials. We appreciate your positive review and look forward to your next purchase with us!

Posted 3 years ago

“Packqueen part boxes supplied in a flat pack version is a very clever solution for keeping shipping to a minimum. I have a business in Tasmania and needed new parts boxes and freight would have been a major cost, but Packqueen's flat pack was the answer. Order was despatched much earlier than stated. Quality is first class, highly recommended british4wd.com.au”

Helpful Report

Posted 3 years ago

Thank you, Alan for your generous 5 star rating of PACKQUEEN! We are delighted to hear how our flat pack version of part boxes assisted you with keeping shipping costs to a minimum. It is wonderful to know that our order was dispatched much earlier than expected and that you found the quality to be of first class. We greatly appreciate your kind feedback and are so pleased that you highly recommend us. Thank you again!

Posted 3 years ago

“Great service & product.”

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Posted 3 years ago

Thank you, Jan, for your 5-star rating of PACKQUEEN! We appreciate your recognition of our great service and product.

Posted 3 years ago

“Great quality product, quick shipping & a range of products to choose from - something to suit everyone!!”

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Posted 3 years ago

Thank you so much for the 5-star rating, Michaela! We are glad to know that you had a great shopping experience with us. We put in a lot of effort to make sure our customers are satisfied with our great quality products, range of items to choose from, and quick shipping. Thank you for your loyalty and for being PACKQUEEN’s repeat customer!

Posted 3 years ago

“The ordering process from start to finish was very easy and the communications from all involved was fantastic!”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating Rosa! We absolutely love hearing how easy and pleasant the ordering process has been for our customers. We are so glad that you had an enjoyable experience with PACKQUEEN!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you so much for your 5 star rating of PACKQUEEN, Norma! We really appreciate it! We strive to provide great service and it's so encouraging to hear when customers are pleased with the results. Thank you again for taking the time to leave us this review!

Posted 3 years ago

“Excellent products and great service!”

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Posted 3 years ago

Thanks Greg for your 5 star rating! We're so pleased to hear that you had an amazing experience using our products and service. It really means a lot to us that you're enjoying our excellent products and great service!

Posted 3 years ago

“The team at PackQueen really assisted when we required help with frozen pizza boxes. They went out of their way to have the tasks completed in less than 24 hours. Thank you team!”

Helpful Report

Posted 3 years ago

Thank you so much for the 5-star rating, Kassandra! We really appreciate it! It's been a pleasure working with you and we are so glad that the team at PackQueen went the extra mile to help you with your frozen pizza boxes. We truly value your feedback and we look forward to helping you find packaging again in the future!

Posted 3 years ago

“PackQueen has always been fantastic in helping us to find solutions for our packing requirements. The products we purchase are manufactured from recycled materials, manufactured in Australia, and not imported. PackQueens' partnership with the not-for-profit OneTreePlanted charity, where a tree is planted for each order received is an amazing initiative for the environment.”

Helpful Report

Posted 3 years ago

Thank you so much for the glowing review and providing us with your 5 star rating, Chris! We're delighted that PackQueen has always been fantastic in helping you to find solutions for your packing requirements. It's fantastic to know that our customers appreciate the eco-friendly nature of our products, with materials that are recycled and made in Australia. Furthermore, we are glad to know that you are a loyal customer and that you appreciate our partnership with OneTreePlanted and the positive effects it has on the environment. Thank you again and we look forward to hearing from you again soon.

Posted 3 years ago

“I have ordered quite a few times now and their products and service are fantastic. The delivery time is always short. I highly recommend pack Queen.”

Helpful Report

Posted 3 years ago

Thank you, Karina, for such a glowing 5-star rating of PACKQUEEN! I am so glad to hear that you have been enjoying the products and service from PACKQUEEN and that the delivery time has been short. It is reviews like yours that make us proud. We are so pleased to know that we are providing such positive experiences for our customers. Thank you for your recommendation and your continued support!

Posted 3 years ago

“I spent a long time searching for the perfect box to send large flat items. I had almost given up and starting looking at the custom route when I discovered PackQueen. Their multi-crease boxes are a massive time saver for us packing our products. They are versatile, always a high standard and the customer service is top notch.”

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Posted 3 years ago

Thank you so much for your 5-star rating, Amy! We are so glad that you found PACKQUEEN and our multi-crease boxes saved you so much time. We are delighted that you appreciate our product quality and customer service, and we thank you for your kind words.

Posted 3 years ago

“Wonderful folk to deal with! Quality product, workable prices & speedy delivery. Thank you for helping build our brand over the years.”

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Posted 3 years ago

Thank you so much, Vikkhi, for your 5-star rating of PACKQUEEN! We appreciate your kind words and we're so glad to know that you found our product, prices, and delivery times satisfactory. We are especially grateful that you have been a dedicated customer throughout the years. We so value your loyalty and look forward to welcoming you back soon!

Posted 3 years ago

“Very happy with the processing and delivery time of my order. Beautiful products.”

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Posted 3 years ago

Thank you so much for rating us 5 stars, Yolanda! We're so delighted that you're very happy with our processing and delivery time, and that you found our products to be beautiful. It means a lot to us that you shared your kind words, and we'd love to have you visit us again!

Posted 3 years ago

“Professional and prompt service and delivery. The website is very descriptive and helpful. Happy with my packaging choice, it is a great option for my products. Melissa I Am Aromatics”

Helpful Report

Posted 3 years ago

Thank you Melissa for the wonderful 5-star rating. We are so pleased that our website was helpful and that you were happy with your choice of packaging for your products. It is always great to welcome back returning customers!

Posted 3 years ago

“Packqueen are a wonderful company to deal with and their product is exceptional in quality.”

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Posted 3 years ago

Thank you so much Morgan for taking the time to leave us a 5 star rating! We really appreciate it. At Packqueen, we strive to ensure that our product and service is of the highest quality, and we are glad you feel that way. We are delighted to have you as a customer and look forward to your continued business and support.

Posted 3 years ago

“Great communication, good price, excellent products. Great company!”

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Posted 3 years ago

Thank you, Jason, for the glowing 5 star review! We are thrilled that you found our products and customer service to be of the highest quality. We're glad that we could meet your packaging needs, and be your number one choice in Australia. Thank you!

Posted 3 years ago

“I've used Packqueen a couple times now and have been happy with both orders. The boxes are sturdy and fit my needs.”

Helpful Report

Posted 3 years ago

Thank you so much for for your five star rating of PACKQUEEN, Sara! I'm delighted to hear that you've been happy with both of your orders. We strive to provide our customers with durable and dependable packing boxes to meet their needs, and are glad that we were able to do so for you!

Posted 3 years ago

“The team at PackQueen were excellent with all the information given to their outstanding customer service. Very quick at the reply and our shipment arrived a surprising day early! Highly recommend PackQueen.”

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Posted 3 years ago

Thank you Kylie for your 5 star rating of PACKQUEEN! We are very excited to hear that you have had a great experience with our team. We work hard to ensure we provide exceptional customer service, along with being able to send shipments out quickly. We are thrilled to hear that your shipment arrived a surprising day early too! We are so happy to hear that you would highly recommend us. Thank you again for your kind words.

Posted 3 years ago

“The quality of products are excellent. thinking to order custom label on jewellery box .”

Helpful Report

Posted 3 years ago

Thank you so much for your five-star rating, Roshan! We're thrilled to hear that you are happy with the quality of our products. We are proud to offer a range of custom labels for our jewellery boxes - we hope you consider ordering your own!

Posted 3 years ago

“Great service and quick delivery!”

Helpful Report

Posted 3 years ago

Thank you for your 5-star rating Celia! We're delighted to hear that you experienced great service and quick delivery from PACKQUEEN. It means a lot to us and we really appreciate the positive feedback.

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews