PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Questions

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0417622323

Email:

monique@packqueen.com.au

Location:

20 HORNE STREET, THOMASTOWN, VICTORIA
3074

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PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to order from, fast service and quality products. I will be using PackQueen again.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Leigh! It's great to hear that you found our website easy to order from and that you were happy with our fast service and quality products- we appreciate you as a customer. We're so glad that you'll be using PackQueen again!

Posted 3 years ago

“High-quality products! This is my third order and I am very pleased with the product and service. Thank you!”

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Posted 3 years ago

Thank you so much Pascal for the 5 star rating! We are delighted you are happy with our high-quality products! It's amazing that this is your third order and we truly appreciate your loyalty. Thank you for choosing PACKQUEEN!

Posted 3 years ago

“My order arrive a lot faster than I'd expected and was well packed for protection. I will definitely use again”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating, Martin! We are delighted to hear that your order arrived a lot faster than you expected and that you were very pleased with the packaging. We appreciate your kind words and are pleased you will use us again!

Posted 3 years ago

“Easy to order and dispatch and delivery quick and efficient.”

Helpful Report

Posted 3 years ago

Thank you so much Virginia for your 5 star rating of PACKQUEEN! We are glad that you found ordering with us easy and that our dispatch and delivery was both quick and efficient!

Posted 3 years ago

“Good customer service Incorrect order quickly fixed”

Helpful Report

Posted 3 years ago

Thank you, Heather, for your 5 star rating of PACKQUEEN! We're so glad we were able to quickly fix your incorrect order. We appreciate your positive feedback and hope to serve you again in the future.

Posted 3 years ago

“We use PackQueen for all of our sample mail boxes. The quality and price is what keeps us returning. Highly recommend.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of PackQueen! We really appreciate your feedback!

Posted 3 years ago

“Large Matt Black Laminated European Gift Bags. Great quality product, good communication and delivered quickly. You really can't ask for much more than that! Thanks.”

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Posted 3 years ago

Thank you for your 5 star rating, Wayne! We are so pleased to hear that you are satisfied with the Large Matt Black Laminated European Gift Bags - thank you for your kind words about their quality and our communication and delivery speed. We truly appreciate your support!

Posted 3 years ago

“There are several reasons why I like to do business with Packqueen: 1. Ease of ordering 2. Price - always competitive 3. Packaging of the ordered goods 4. Prompt and fast delivery I would highly recommend Packqueen to any business or person that is looking for great products, service, price and speedy delivery. Andrew - Kurina Art”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words, Andrew! We are thrilled that you have enjoyed working with Packqueen and the reasons you listed are all reasons why we love what we do. We highly value our customers and appreciate your recommendation.

Posted 3 years ago

“Easy ordering process, fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for the 5 star rating, Sandi! We are glad that the ordering process was easy and the delivery was fast for you. We hope to bring you great service again!

Posted 3 years ago

“Super fast delivery, items exactly as described, packaged well and no fuss! Will purchase again!”

Helpful Report

Posted 3 years ago

Thank you Renee for your 5 star rating! We are delighted to hear that your experience with PACKQUEEN was a positive one - super fast delivery, items exactly as described, packaged well and no fuss! It means a lot to us. We look forward to your next purchase!

Posted 3 years ago

“Amazing service as always. Quick and reliable with easy communication”

Helpful Report

Posted 3 years ago

Thanks Dimitrios for your wonderful 5-star rating of PACKQUEEN, we really appreciate it! We are delighted to hear that you are enjoying our amazing service as always, with quick and reliable delivery and easy communication! Thank you!

Posted 3 years ago

“Great customer service and delivery times.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating of PACKQUEEN, Claudia! It is great to hear that you enjoy our great customer service and delivery times. We really appreciate your kind words.

Posted 3 years ago

“We have been buying 2 different sized Kraft brown cake boxes from Packqueen since early 2017 and will continue to. Their products (We randomly add other items when buying our boxes) are great, high quality & perfect for our needs! Not to mention the great customer service we have always received. As much as we would love to keep Packqueen our secret; we always recommend them to our friends who also own Bakeries & small cake businesses.”

Helpful Report

Posted 3 years ago

Thank you so much for the five star rating and for being a loyal customer of ours for almost six years! We are so glad that you have been satisfied with the products and services we offer and commend you for recommending us to your friends in the same business. Your support has meant so much to us.

Posted 3 years ago

“Extremely efficient service and very easy to order online.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating of PACKQUEEN, Dana! We're so glad to hear that you found our service to be extremely efficient and that ordering online was very easy. It's great to know that you were pleased with our service. We value your feedback.

Posted 3 years ago

“Amazing service, super fast replies and really responsive and helpful Team Members. And of course the great quality product is a bonus!”

Helpful Report

Posted 3 years ago

Thank you so much for the fantastic 5 star rating, Alex! We're so grateful for your kind words about our brilliant service, super fast replies, responsive & helpful Team Members, and our high-quality product. We are also so glad to have you as a returning customer - it means the world to us. Thank you!

Posted 3 years ago

“I received my order and love how easy they are to fold into a box. Thank you 😁”

Helpful Report

Posted 3 years ago

We're glad to hear you love how easily the boxes fold up. We appreciate you being a loyal customer!

Posted 3 years ago

“PackQueen have been excellent to deal with. I loved that I could order samples prior to making my selection - and there are so many options too!”

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Posted 3 years ago

Thank you so much for your 5 star rating of PACKQUEEN, Samantha. We really appreciate the feedback! It's great to hear that you have been enjoying your experience with us. We're delighted that you found our sample ordering process useful and that you had many options to choose from. Thanks again!

Posted 3 years ago

“Staff very helpful and delivery prompt and without problems.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating, David! We are thrilled that you found our staff helpful, and that your delivery was prompt and without problems. We value your patronage and appreciate you taking the time to leave a review.

Posted 3 years ago

“Huge variety of packaging in many sizes and shapes at hand. Dispatch and delivery are accurate and fast. Descriptions and Quality are as described, so we found what we wanted and are very satisfied!”

Helpful Report

Posted 3 years ago

Thank you, Nisha, for your 5 star rating of PACKQUEEN! We are so glad that you found exactly what you were looking for from our huge variety of packaging in many sizes and shapes. We are also pleased that your dispatch and delivery were accurate and fast - your satisfaction is very important to us. We really appreciate your kind words.

Posted 3 years ago

“Well priced, quick turn around & great service at every step. It was a pleasure dealing with Shirdon, very helpful & prompt in replying to any questions. Thank you team PackQueen”

Helpful Report

Posted 3 years ago

Thank you Kelly for your 5 star rating! We are so pleased to hear that you had a great experience from start to finish dealing with PackQueen. We especially appreciate your kind words about Shirdon– we're so glad that he was able to provide prompt and helpful service! We truly appreciate your feedback and are delighted to have had the opportunity to serve you. Thank you!

Posted 3 years ago

PACKQUEEN is rated 4.9 based on 311 reviews