“So far, I bought three items from Paradox and I have kept two items and returned one.
The return and refund process is slower than High Street stores as I have not yet received acknowledgement of my return since sending it back 5 days ago.”
“I have not bought from Paradox before, and I am very impressed with your communication! I needed to return two pairs of sandals because of neither pair fitting as well as I hoped, and the returns procedure was simple and very efficient! There has been no problem with refunding me.
I have bought another pair and again, I am pleased to say that the fit is good and a lovely produce. Also , again, very good communication and delivery. Thank you.”
“Quick delivery and lovely shoes, unfortunately they didnāt fit so had to return. Itās hard to buy things online as sizes vary so much so appreciate the free returns service as not many online companies do this.”
“Second pair of wide fit sandals I have bought, last year's were very good and these are for a wedding with matching handbag. So hard to get comfortable sandals for wide feet!”