Penguin Author House Reviews

Name: Penguin Author House
Address: 126 W 12th S tLos Angeles, CA 90015, USA, Los Angeles, California
Rating: 4.78

4.8 Rating 81 Reviews

94 %

of reviewers recommend Penguin Author House

Company Reviews

Questions

Visit Website

Phone:

+1 888 513 9109

Email:

info@penguinauthorshouse.com

Location:

126 W 12th S tLos Angeles, CA 90015, USA,
Los Angeles
California
90015

Write Your review

Tell us how Penguin Author House made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome company! They helped me release my first book and even got them in physical stores. I'm grateful I found them.”

Helpful Report

Posted 2 months ago

“Scammers- the reviews seen on here as well as their FB and IG account are also fake. Do not communicate with them.”

Helpful Report

Posted 3 months ago

“Scammers and liars On October 26, 2024, we signed up for services with Christina at Penguin Author House. She promised to complete the project within three weeks, including 30 special edition copies (mentioned in the contract and invoice). However, we are now in the third month, and the project remains incomplete. The edited manuscript we received was of shockingly poor quality. Some pages were edited, while entire chapters were left untouched. Moreover, the manuscript they returned contained additional mistakes that were not in the original, making it unusable. Attempts to address these concerns have been frustrating. Christina, now the project manager, does not respond to phone calls or emails. Furthermore, clients do not have access to higher-level staff to escalate their concerns. For instance, Oliver, the Head of the Department, signed us up through Christina but he is unreachable. The earlier project manager, Kyle, was particularly unprofessional and uncooperative, especially making untoward remarks toward ethnic customers. Brian is another employee who assured us that the project would be well taken care of and that he would personally oversee it, ensuring attention to detail. He promised to reach out to us the next business day to set up another call and restart the project. We never heard back from him and he pawned us off to another associate. The worst part was that the company kept admitting their mistakes and were quick to condemn the behavior of their colleagues, but instead of improving the situation, they kept repeating the same mistakes. It became clear that their management is completely ineffective and that they don’t have the resources to fulfill their promises. They even backed out of the items mentioned in their contract. To make matters worse, after taking our money upfront, they completely ghosted us, leaving us in the dark and with zero progress on the project, wasting our 9 weeks. They are unprofessional, unethical, and incapable of delivering anything close to what they claim. They also have been using the name of another legitimate author service as a way to deceive potential clients, which is nothing short of a scam. As a result, we have canceled the project and formally requested a refund. To date, we have not received any response regarding the refund. This entire experience has been a complete waste of nine weeks, causing significant losses and frustration. We strongly advise others to be cautious before engaging with this company. We regret our decision to work with Penguin Author House and hope others learn from our experience.”

Helpful Report

Posted 4 months ago

“Working with Penguin Author House to make my book a reality was a recent pleasure for me. Their team of professionals delivered outstanding service and support from the beginning to the end of the publishing process.”

Helpful Report

Posted 4 months ago

“The marketing team at Penguin Author House is exceptional. They helped me craft a compelling promotional plan and executed it flawlessly. From social media campaigns to email marketing, every step was professional and impactful. My book reached readers I couldn’t have found on my own.”

Helpful Report

Posted 4 months ago

“Penguin Author House transformed my book's visibility. Their marketing strategies were tailored to my genre and target audience, and the results were phenomenal. I saw a significant increase in sales and engagement within the first few weeks. Highly recommended for authors looking to expand their reach!”

Helpful Report

Posted 4 months ago

“Not a real publishing house. It's a vanity press where you pay to play”

Helpful Report

Posted 6 months ago

“Working with Penguin Author House was an absolute pleasure. They exceeded my expectations in every way, and I would recommend them to any author looking for a reliable and talented team to help bring their book to life.”

Helpful Report

Posted 8 months ago

“Penguin Author House is a major publishing house, renowned for its diverse catalog and global reach. While they don't have a specific division called "Penguin Author House," they offer various publishing services for authors. Their reputation for quality and support, combined with their extensive distribution network, make them a sought-after publisher for many writers.”

Helpful Report

Posted 8 months ago

“I'm a first time author and I was terrified to self publish. I had no idea how to do it and I was worried that my book would be full of mistakes. Penguin Author House made the process so easy They took my manuscript and gave me back something that was polished clean and ready for the world to see. I would recommend them to anyone who's looking for a little help in publishing their work”

Helpful Report

Posted 8 months ago

“Do not use this company ! This company uses its name to pose as another famous book publisher - penguin random house This company does not have experience in selling books, I have just been scammed by them, I stupidly read the bad reviews after I paid them (I thought I recognised the name) I immediately asked for a refund before they started any work and this was 2 weeks ago and I still have no money in my account and they promise they have refunded me and are sending me fake refund transaction screenshots To try and get me to believe they published best sellers online they sent me listing of great books published by the real - peguin authors house and tried to tell me that they were under the same umbrella as them when I caught them out (they are most definielty not) Don't be fooled like me”

Helpful Report

Posted 8 months ago

“I highly recommend Penguin Author House for their editing, marketing, and publishing services. The audiobook they created is outstanding. Their team is professional, responsive, and committed to making my book a success.”

Helpful Report

Posted 8 months ago

“Opting for Opting for Penguin Book Writers was a pivotal decision for my book's success. Their editing services are exemplary, with keen attention to detail that significantly improved the clarity and flow of my writing. The formatting was impeccable, elevating the overall reading experience. The team's dedication to their authors' success is evident, and I am thrilled with the final product. I highly endorse their services was a pivotal decision for my book's success. Their editing services are exemplary, with keen attention to detail that significantly improved the clarity and flow of my writing. The formatting was impeccable, elevating the overall reading experience. The team's dedication to their authors' success is evident, and I am thrilled with the final product. I highly endorse their services”

Helpful Report

Posted 9 months ago

“Penguin Author House made the publishing process seamless. Their expertise and attention to detail ensured my book was published to the highest standard. Highly recommend their services.”

Helpful Report

Posted 9 months ago

“Penguin Author House never disappoints! The variety and quality of their books are exceptional. Fast delivery and excellent customer service make shopping here a delight. I highly recommend them to all book lovers.”

Helpful Report

Posted 9 months ago

“I have worked with Penguin Author House on a number of projects, and I have always been impressed with the quality of their work. They are so easy to work with and very responsive to feedback. Their authorship marketing, book cover design, and PR services are top-notch, and they are willing to go above and beyond what is required of them. I highly recommend Penguin Author House”

Helpful Report

Posted 10 months ago

“Opting for Penguin Author House for my book proved to be a smart choice. The book publishing process was clear cut, and the team made sure to fulfill my expectations. The professionalism of Penguin Author House was evident in the final product both in its print and design aspects”

Helpful Report

Posted 1 year ago

“I had a fantastic experience with Penguin Author House. The book writing service was top notch, and the team was attentive to my needs. Would definitely recommend it”

Helpful Report

Posted 1 year ago

“I recently used Penguin Author House's book writing services to help me complete my manuscript, and I must say, I was quite impressed. The team was professional, responsive, and worked tirelessly to meet my needs. Their thorough editing process helped me improve my writing skills and made my manuscript better than I imagined; their writing experts gave me valuable tips that were indispensable in improving the structure and flow of my narrative. I would recommend them to any writer looking for high quality book writing services.”

Helpful Report

Posted 1 year ago

“I had an amazing experience working with Penguin Author House on my book. Their team of writers is knowledgeable, talented, and efficient in helping me to bring my story to life. From the first consultation to the final product, they were patient, listened to my feedback, and offered the support and help I needed to make the book perfect. I am incredibly grateful for their expertise and professionalism; their book writing services are second to none.”

Helpful Report

Posted 1 year ago

Penguin Author House is rated 4.8 based on 81 reviews