“I am over the moon with the services i was given from procare, my pet was put to sleep and I was refused pawprints by the company i had taken her too, I searched and came across procare, they picked her up and did everything I wanted and more! My girl was brought back to me in a beautiful box, her pawprint with her name in a frame and a lovely candle included too, aswell as her certificate. I have other pets and I will definitely use procare again, I was kept up to date, and sent a tracker when she was on her way home! Lovely people and I would definitely recommend 👌 Thank you!”
“Thank you for a considerate and thoughtful experience. The driver that collected our much loved cat went above and beyond by writing a special letter to my children following a chat about our personal circumstances at home. This was completely unexpected and yet so very kind.
All the interactions, from the initial phone call to receiving the ashes back were caring and professional and I would definitely recommend as this made such a positive difference through a difficult time.”
“Cannot thank procare cremations for collecting our Alfie from the vets and bringing him back home by personal driver would most definitely will be using procare when my other beloved pets pass away
Thank you so much Sharon”
“Very professional service from beginning to end. From picking my girl Storm up, to bringing her home. The team at Procare took care of my requirements, were sympathetic & courteous at all times. Highly recommend.”
“I love this place and would choose it again in future and im greatful that they can help me try and move on with my loss and helping me by giving back my passed away animal but when my passed away hamster arrived she arrived in a very thin and cheap cardboard box which I don't agree with as Im paying £190 for her cremation and paying that much money for getting my hamster cremation I wish they would have put her in something more nicer but I'm still greatful and thankful but still a bit disappointed and think it'd disrespectful that they put her in that but other then that I would still definitely definitely recommend this place the people on phone are so respectful and they where patient with my needs and they have payment plans which are very very helpful and that's great and wanna thank procare pet for there help thank you”
Hello Chloe,
Thank you for the lovely words, we're thrilled to hear that you were happy with the service provided. We are however sorry to hear that you weren't a fan of our free scatter box.
Our scatter boxes (which can be found below) are provided free of charge to families who wish to scatter the ashes of their beloved pets. We do recommend upgrading at the point of booking if you intend on retaining your pet's ashes as our boxes are only designed for short-term storage however, we're not forceful with this upgrade as we understand that some of our customers may be experiencing financial hardship.
If you'd like to upgrade to an urn or ashes casket please feel free to contact us on 0800 368 9449 and we'd be happy to arrange this for you!
Scatter box you chose: https://www.petcremations.co.uk/product/scatter-box/
Our range of urns: https://www.petcremations.co.uk/urns-and-caskets/
Once again thank you for your lovely review and for entrusting us with your beloved pet!
Yours Sincerely,
“Very good service at a very sad and difficult time for us as our beautiful boy,Milo was taken from us. The young man who came to pick him up was so nice. I would definitely recommend you to any one whos fur baby has passed. Thanks for caring”
“Amazing service, the person who took my phone call was very supported and understanding. Regarding my loss of my pet dog , And my pet ashes where hand delivered to my door with his paw print in a photo frame plus a candle would highly recommend Procare Pet Cremations .”
“Professional , Caring & kind from the first phone call couldn't fault anything received our beloved dog Daisy back today kept upto date all the way through would highly recommend .
Thank you all who was involved x”
