“The original booking and delivery was excellent.
However, due to a mistake by Pillow World they sent a second delivery of the same order.
When I spoke to the Customer Services about this mistake, I offered to buy the 2nd delivery, even though I didn’t need it. I asked for a discount if I bought it rather than the cost of collecting it. It was refused.
What a waste of time and money!”
Thank you for your order Graham, really pleased to hear you loved your pillows and were happy to keep the additional set. Our warehouse apologises for this mistake. Hope you are sleeping better with your new pillows.
English