Hi Alma, our Lavender pillow is filled with lavender microcapsules that release a gentle aroma when in contact with friction. If you try plumping it, your pillow should begin to release its fragrance :)
Really sorry to hear your order took longer than expected. Glad to hear you were happy with your pillow when it arrived. We experienced huge demand for your pillow when you placed your order, you clearly have great taste! ;)
Thank you so much for shopping with us, we hope you give us the chance to serve you again ☺️
“I have given 5stars as the service was very ghood and the pillow was very good quality. However, I ordered the Lavender pillow, and it wasn't very 'lavendery'! I was disappointed that there was only very minimal scent that soon faded. I will use it as a second p;illow on guest bed.”
Hi, our Lavender pillow is filled with lavender microcapsules that release a gentle aroma when in contact with friction. If you try plumping it, your pillow should begin to release its fragrance :)
Hi Annie, really sorry to hear you weren't happy with your Anti-Snore pillow. It's always our goal to help you find your perfect pillow, but comfort is subjective and sometimes it just isn't the perfect fit.
If ever want to try another another anti-snore pillow our comfort experts can help you navigate our extensive range to help you find your perfect one. You can give them a ring at 0333 577 0144 :)
Hi Michael, our Lavender pillow is filled with lavender microcapsules that release a gentle aroma when in contact with friction. If you try plumping it, your pillow should begin to release its fragrance :)
“They were delivered very quickly.
Not has comfy has I thought they would be .
When I think about it they were very expensive.
Hopefully in time I will use them but at the moment I still use my old ones to sleep 😴”
Hi, really sorry to hear you weren't fully happy with your pillows. It's always our goal to help you find your perfect pillow, but comfort is subjective and sometimes it just isn't the perfect fit.
“The side sleeper pillow I ordered was so hard it was as if I was lying on a block of concrete totally unusable and even though I placed a cover on it before trying it Pillow World refused to accept a return and told me to donate the item to a charity shop!”
Hi Clare, really sorry to hear you weren't happy with your pillow. It's always our goal to help you find your perfect pillow, but comfort is subjective and sometimes it just isn't the perfect fit.
Unfortunately we cannot accept returns on used pillows for hygiene reasons.
Hi Susan, really sorry to hear your pillows didn't make much of a difference. Sometimes it takes a little while to find your perfect pillow and get your best nights sleep.
If you are ever want to give it another go our comfort experts can help you navigate our extensive range to help you find your perfect one. You can give them a ring at 0333 577 0144 :)
