“No problem with the order of a copper infused pillow. The problem is with the scanning department. When one fills in the necessary boxes requesting it goes to the address inserted but it comes to my billing address as I was ordering for my daughter. Frustrating and careless.”
Hi Kathleen,
Thank you for your feedback! We’re glad there were no issues with your order, but we’re sorry to hear about the mix-up with the shipping address. Your experience is important to us, and we’ll work on improving our scanning process.
Happy sleeping! 😊
Hi Ian,
Thanks for your feedback! We’re glad you found our website easy to navigate. We’ll work on improving our delivery status updates to keep you better informed.
Happy sleeping! 😊
Hi Sandra,
We’re sorry to hear you haven't received updates about your delivery. Please reach out to our customer support team on 0333 577 0146, and we’ll help you track your order right away!
Hi Henryk,
We’re sorry to hear that you had a disappointing experience. Your feedback is important to us, and we’d love to understand more about what went wrong. Please feel free to reach out to our customer services team at 0333 577 0146 for assistance.
Hi Frances,
Thank you for your wonderful review! We're thrilled to hear that you love our pillows and that they’re providing better support than your water pillow.
Happy sleeping! 😊
Hi Rosanna,
We're delighted to hear that you love your side sleep pillow! It’s great to know it’s just what you need for a good night's sleep.
Happy sleeping! 😊
