Hi Milla, Thanks so much for getting in contact. Our Tempur pillows are incredibly popular and have thus been put on a longer lead time. This lead time is detailed on the product page and on your order conformation which we hope will try and manage expectations on a shipping confirmation. We have another shipment due in later this week and your order will be put on priority and sent out with next day shipping. Thank you so much for your patience with us.
Thanks so much, Carol! We’re thrilled to hear your Dunlopillo Super Comfort Latex Pillow is working wonders for you and that you’re waking up pain-free. Enjoy your brilliant new pillows and happy sleeping! 😊💤
Thank you for your positive feedback! We're thrilled to hear that you're pleased with the quality. We strive to provide the best for our customers. Happy sleeping! 💤
Hi Kathleen, sorry to hear you didn't have a great online shopping experience. We've escalated your feedback to our customer services team, and they'll give you a call to sort this out as soon as possible. Alternatively, you can reach them on 0333 577 0146 or hello@pillowworld.com. Thank you for your patience :)
Thank you for sharing your feedback! We're sorry to hear that you haven't noticed a difference yet. Comfort can take some time to adjust to, and everyone's experience is unique. We appreciate your patience and hope that you'll find the benefits in time. Happy sleeping! 💤
Thank you for your feedback! We’re glad to hear that you found our service quick and efficient. If you have any further questions or need assistance, feel free to reach out. We appreciate your support!
Thank you for your review! We appreciate your patience and are glad to see you're excited about your upcoming pillow. If you have any questions or need assistance in the meantime, feel free to reach out. We look forward to hearing how you like it once it arrives!
“Service was prompt, delivery was great. I ordered what I was hoping would be a very soft, loosely filled pillow. It's nice and soft but still pushes my head forward too much. I have a neck injury that's left me needing to rest my head back so having it pushed forward (as most pillows do) is very painful.”
Thank you for your feedback! We're glad to hear that the service and delivery met your expectations. We understand that finding the right pillow can be challenging, especially with specific needs like yours. Comfort is subjective, and what works for one person might not work for another. We encourage you to explore our other pillow options, designed with pain relief in mind, as we offer a variety of styles designed to cater to different preferences and support needs. Your comfort is important to us, and we appreciate you sharing your experience! Please feel free to reach out to our pillow experts, (available 24/7) on 0333 577 0144.
We're so glad to hear that! It's great to know your new pillow is just what you needed. If you have any other feedback, please feel free to reach out. Happy sleeping! 😊🌙
Thank you for sharing your experience! We're thrilled to hear you're loving your new pillow and that it's helping you get a great night's sleep with just one. Here's to many more restful nights ahead! 😊🛏️
Thank you for your feedback. We’re sorry to hear the Sealy pillows didn’t meet your expectations for their intended use. If you’d like, feel free to reach out to our customer service team to discuss any possible solutions!
We price competitively against the market and have the lowest prices you can find. If for some reason you can find the pillow cheaper somewhere else, please just get in contact with one of our customer services agents via the telephone or email and they can sort you out with a price match so you know you are getting the best price.
Thank you for your feedback! We’re happy to hear that everything went smoothly with your order. If you ever need assistance or have any questions in the future, don’t hesitate to reach out. 😊
Thank you for your kind words! We're thrilled to hear that your delivery was prompt and well-packaged. We take pride in working with reputable couriers to ensure a smooth experience for our customers. Appreciate the recommendation! 😊
We're so glad to hear that your new pillow helped you finally get a good night's sleep! 😊 It's amazing how the right support can make such a difference. Thank you for sharing your experience, and we hope you continue to enjoy restful nights!
