“I bought Planet Coaster because it’s normally like $44 on steam but it was only $13 here which was the cheapest offer I could find, I looked into it because I was very suspicious but it was actually legit and I got my code very fast and was able to redeem on steam easily! Thank you guys!”
“I found it difficult to download my game. I do NOT like the Steam program. It slows down my computer and updates every day when I boot up. I will look for another game supplier on the internet”
We're sorry to hear you're having issues with Steam. Please note that all legitimate game retailers/distributors will use the same DRM system, like Steam, to manage code redemption for digital products.
Having said that there are things you can do to mitigate the issues you are describing. First, you can disable Steam from starting every time you start your computer. For instructions on that you can view this page: https://help.steampowered.com/en/faqs/view/6089-6768-F7FB-C46F. You will then have to launch Steam manually before playing your game.
If you don't care about Steam achievements or keeping your game up to date you can run Steam in offline mode which will stop it from updating. For instructions on that please view this page: https://help.steampowered.com/en/faqs/view/0E18-319B-E34B-B2C8
We hope that you will find these tips useful.
“The website was easy to navigate, it was also secure which made me feel safe making a purchase and the key I got worked! I'll definitely use you guys in the future and recommend you to anyone I know.”
“I bought a game but wasn't able to activate it. Steam has been impossible for me to get to on my new mac. Very frustrating!! Instructions are confusing and not helpful. Oh, well.”
Hey there, we're sorry to hear you're having issues installing Steam on your Mac. Please review this video for a step-by-step guide on installing Steam on Mac: https://www.youtube.com/watch?v=hLYcj8ReqHQ
If that still doesn't work for you please open a ticket with Steam so they can look into your issue: https://help.steampowered.com/en/wizard/HelpWithSteamIssue/?issueid=707
Let us know if that helps with your issue.
Hey there, as per our email to you, which you never responded to, your activation email was sent to the email address you entered during purchase. The activation email has now been sent to you twice, if you're still having issues please contact support@pjsgames.com so you can supply a different email address for the order as it seems you are having difficulties with the one you entered during checkout.
Your support request was not received, there must've been an issue when you submitted it. We received your direct email now which we have just responded to, please review that for next steps.
We're sorry to hear you're having issues. Please be sure you are running the Steam app with the same account you redeemed the code with. It will not show up in other accounts. If you are certain you are using the same account then please make sure you do not have any active filters on your library that would exclude the game, the only filter you want active is 'all'. If that doesn't help then we would recommend getting in touch with Steam support.
We're sorry to hear you're having issues with Steam Guard. Steam Guard is an account level feature (optional) for securing your Steam account, it has nothing to do with the activation code purchased at PJ's Games. Your activation code was successfully sent to your email address that was used to place the order. If you're having problems using Steam Guard we would recommend getting in touch with Valve/Steam https://help.steampowered.com/en/faqs/view/06B0-26E6-2CF8-254C
“I'm a gamer who still enjoys playing World of Warcraft it's been increasingly hard to find game time cards at Amazon, and Gamestop. I was pleasantly surprised how easy and convenient PJs was at purchasing game time card”
