Printerinks Reviews

“ I have still not received my order. The address on my order was correct but I later received a request for confirmation because the courier had been given an incorrect house number. I have since received numerous “ tracking information” from DPD “giving conflicting info but still no ink, no apology and no refund. I would not order from you again or recommend your customer service to anyone else. ”

“ I sent off my order Friday 28th November delivery was meant to be 2-3 days tommorrow is Sunday 7th December which has no deliveries and I have still not received my order. I sent an e-mail to Printerinks 2 days ago and they have not had the decency to reply. I dread to think what the standard of the ink I will receive if it comes at all. This has caused me lots of problems as my ink has run out and I desparately needed to print things off If this were a decent company I would expect a apology and a refund for my troubles but I do not expect any contact or anyone to read this revue ”

“ I doubled up order by mistake still trying to hear back on whether I can return and refund purchase ”

“ I would greatly appreciate it if you could advise whether there is any way you can help, whether that be a replacement, refund, or any alternative solution. ”

“ Therefore i asked if i could return these and have a refund. ”

“ Thirdly, till date you have neither sent the correct ink model, nor refund my money. ”

“ I would not buy from this company again they send out the wrong items and then you have to fight with them to return it and then you have to wait an age to get a refund exactly bad company with no customer service whatsoever ”

“ Why promise and charge a premium for next day delivery when you are fairly certain that the Royal Mail cannot deliver the service. Why does it take 7-10 days to refund the money charged but it takes only a nano-second to atke the initial payment? Shoddy service. ”

“ I ordered an Original Brother cartridge (black), which was delivered next day: EXCELLENT. HOWEVER, this was to replace a "Compatible" Brother cartridge which I had ordered previously from Printerinks, which DIDN'T WORK, despite being assured by Printerinks that it would. The Original Brother cartridge works perfectly. I wait to see whether the colour "compatible" cartridges, also previously ordered from Printerinks, work in my printer.If they do not work,I hope I will receive a refund from Printerinks ”

“ Not happy withthe explnation, I requested a refund, but they simply sent another email stating the right cartridge had been sent. ”