Printerinks Reviews

“ Not happy withthe explnation, I requested a refund, but they simply sent another email stating the right cartridge had been sent. ”

“ I am sorry to say that I have found the service provided to be totally inadequate I accept that I probably made the error when placing the order but since the initial reporting the issue I have been ignored The initial response, after reporting the error, was to request a photo of the wrong ink cartridges to confirm they had not been opened following which you would advise where to return them to and details regarding the refund (approx £60) Since providing the requested photo I have heard nothing ”

“ Ordered ink on the 17th April. Despite taking into consideration the Bank Holiday, over a week later I have still not received my order and according to my account it is still processing. Usually, Printerinks are more effiecient so I am disappointed and have requested a cancellation and refund. ”

“ Sent the wrong item and still waiting for a refund or exchange for correct item. Not happy at all, won't be using again or recommending to anyone. ”

“ If you have to cancel an order expect a long wait for any refund payment. I paid by PayPal but had to cancel the order the same day due to my printer not accepting supposed compatible cartridges. It took over a month for Printerinks to return the money to my PayPal account. ”

“ Having contacted Printerinks they agreed that I could return the cartridges and would get a refund. ”

“ I haven't received the printer inks yet so can't comment on the quaility but so far, I have had the following: - ordered on 31st Dec (so undertand the timing is affected by NYD) and paid for 48 hours delivery - recieved an email to track but was given a tracking number but not told where (which company) to track it with so I had to search myself - on 6th Jan Royal Mail tracking showed they hadnt' received it yet - 7th Jan I recieved an email to review the service (still hadn't received parcel) - 8th Jan - tracking link on Royal Mail wasn't working for me - 8th Jan - spoke to Customer Services for Printerinks (gentleman was very professional and polite) - they had to use the Royal Mail tracking to inform me it would be delivered on 9th Jan - this is 6 business days after my order was place - Customer Services have agreed to refund the £0. ”

“ Purchased on Christmas Day, did not get dispatch email until after I emailed and queried on 2nd Jan. Paid for 24 hour Tracked delivery. Was sent using 48 Hour. Still have not recieved a refund for the incorrect shipping and not recieved a reply to my follow up email. Unprofessional response. Won't be using again. ”

“ I ordered 2 ink cartridges as they seemed a better buy than my usual supplier, god communication told me my order accepted and desptached, but after 4 days they have not arrived, the Evri tracker said 'out for delivery on day 3, then delayed, will be delivered next day, no they weren't, the Evri tracker not updated, so now I won't get them until 2025 as we hav efinished for Christmas,may not be Printer Inks fault but they choose to use Evri, this was my first order and will probably be my last, will need a refund if they don't arrive ”

“ I have now taken my case to PayPal to recover my refund. ”