Printerinks have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
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Printers supply good generic ink jet cartridges on time at a reasonable price.
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- Anonymous
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First class service right from when I ordered my ink which I thought was a really good price then the dispatch was really quick and a good delivery by EVRI in all very pleased.
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- Alex Kelly
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Cartridges arrived a couple days after ordering, well wrapped and in excellent condition. Good quality and at a discount price! Very happy!
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- Paul Sullivan
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BUT, I object most strongly to paying almost £10 for delivery to a "remote" address by Evri, who managed to take 6 days to deliver what was claimed to be next day delivery.
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- Bronwen Currie
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First class service right from when I ordered my ink which I thought was a really good price then the dispatch was really quick and a good delivery by EVRI in all very pleased.
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- Alex Kelly
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Quick delivery thank you
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- Jan Harmel
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Considering they claim "100% Satisfaction Guaranteed, FREE returns", they could not be further from the truth.
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- Mark Stewart
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Received 3 Inks 29th Oct 18, was going to return but they will not pay for returns and charge a 20% restocking fee even though Items are still unused and sealed.
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- Anonymous
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Despite paying for express delivery my parcel took longer than expected to arrive.
However the ink appears to be working well with my Brother Printer.
I have been promised a refund of the extra postage payment.
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- Susan Green
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I placed for toner for our company. I opted for next-day delivery and paid the additional fee for this service. However, to my great disappointment, the order was delivered five days later rather than the next day as expected.
Given the significant delay, I believe I am entitled to a refund of the next-day delivery fee. Unfortunately, I have not yet received this refund
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- AIKATERINI NINOU
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I have still not received my order. The address on my order was correct but I later received a request for confirmation because the courier had been given an incorrect house number. I have since received numerous “ tracking information” from DPD “giving conflicting info but still no ink, no apology and no refund. I would not order from you again or recommend your customer service to anyone else.
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- Anonymous
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First class service right from when I ordered my ink which I thought was a really good price then the dispatch was really quick and a good delivery by EVRI in all very pleased.
”
- Alex Kelly
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Excellent service.
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- Paul Tassinari
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I use this service all the time; it is my go-to place for ink. The value for money suits my pocket, and they are very helpful when help is needed.
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- Colette Zacca