Printerinks have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Canon cartridges supplied suoer quick and at a good price.
”
- PHILIP MCELHATTON
“
Been ordering from Printerinks for years and always provide excellent service at the best price. Recently masde an error on an order and they were so helpful in resolving my error!
”
- Neil Fox
“
Great Item. Fast Delivery. Excellent Price.
”
- Audrey Hunt
“
easy ordering and prompt delivery
”
- David Prior
“
Very impressive speed of delivery. Thank you to all at Printerinks !
”
- Christopher Stuart-Nicolson
“
I urgently needed replacement ink cartridges for my Epson printer. I was easily able to find the exact product I needed and for a very small additional delivery charge they arrived the next day. I installed all four and instantly provided excellent printing across a range of colors. The additional black cartridges provided in the package will prove invaluable as I use significantly more black ink than colours.
”
- Norman Langford
“
Considering they claim "100% Satisfaction Guaranteed, FREE returns", they could not be further from the truth.
”
- Mark Stewart
“
Received 3 Inks 29th Oct 18, was going to return but they will not pay for returns and charge a 20% restocking fee even though Items are still unused and sealed.
”
- Anonymous
“
Not happy withthe explnation, I requested a refund, but they simply sent another email stating the right cartridge had been sent.
”
- John
“
I am sorry to say that I have found the service provided to be totally inadequate
I accept that I probably made the error when placing the order but since the initial reporting the issue I have been ignored
The initial response, after reporting the error, was to request a photo of the wrong ink cartridges to confirm they had not been opened following which you would advise where to return them to and details regarding the refund (approx £60)
Since providing the requested photo I have heard nothing
”
- Christopher Parperi
“
Ordered ink on the 17th April. Despite taking into consideration the Bank Holiday, over a week later I have still not received my order and according to my account it is still processing. Usually, Printerinks are more effiecient so I am disappointed and have requested a cancellation and refund.
”
- Michelle DAbreo
“
The service is second to none! However I am in contact direct as I have a problem in having the cartridges recognised by my printer.
”
- David Chisholm
“
Speedy service
”
- Jean Atkinson
“
Excellent service at a very affordable w
”
- Stan Goodman
