Printerinks have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Ordering, price and delivery were very good. Only criticism I have is there wasn't a bag to recycle the cartridges as stated with my order.
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- Linda Smithers
“
Brilliant quick service and a good price
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- TIM HORSINGTON
“
Excellent service from Printerinks as always. Very comparable price, swift delivery.
Excellent company.
”
- Anonymous
“
Fair prices good delivery. Web offer good but sometimes hard to get due to poor site
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- Peter Harris
“
Prompt and accurate delivery, full marks!
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- TERENCE STACEY
“
Ordering, price and delivery were very good. Only criticism I have is there wasn't a bag to recycle the cartridges as stated with my order.
”
- Linda Smithers
“
One cartridge not compatibile but returns service propmpt, helpful and efficient. Other cartridges great value.
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- Anonymous
“
Inks arrived ptomptly but no returns bag included although shown on documention. Please send empties return bag.
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- Roger William Hallett
“
Very efficient site to order printer cartridges and very good returns policy. Up to 180 days from date of purchhase if unopened items in their original packing can be returned if your printer fails or no longer in use.
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- Rajnikant Patel
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Atrocious; order placed 20 April for 4 HP Toners. One received 23 April. Others not received. Numerous attempts to call support line; generally on hold. Two calls cot through, one to a supervisor, which promised to sort; nothing happened. Have requested £329 refund.
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- Simon Shield
“
You could not supply branded ink cartridges and could not tell me when you could supply. I wrote to you, twice via your website, requesting a refund for two "compatible" cartridges which my printer would not accept. The cartridges are still unopened in their original packaging. To date no reply. I've since sourced the required branded cartridges elsewhere with a next delivery. Please refund.
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- Andree Eckett
“
Since placing an order over a week ago, I have not been able to get any information about the status of my order, the customer support service is clearly some form of chat bot, the telephone number results in reaching a call centre who seem unable to provide any information. None existent customer service. It now seems likely action will be necessary to obtain a full refund. I advise extreme caution in any dealings with this company
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- Anonymous
“
I do not order many inks BUT I always receive excellent service
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- Geoff Gregory
“
Excellent service. Never had any problems with the cartridges . Good range.
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- Alan Ramsden
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Excellent service and good quality products
”
- Iain Matheson