Login
Start Free Trial Are you a business? Click Here

Printerinks Reviews

4.3 Rating 2,861 Reviews
A-
Happiness Grade

Printerinks have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

98.76%
Industry Average
“ Easy to order, good price, inks came next day. What more can anyone need. ”
- Charles Russam
“ Good quick Service at a competive price , goos stock too ”
- David Lightfoot
“ Prompt with their delivery and cartilages just what I needed and at the right price. ”
- Averil Graham
A-

Delivery - Fast

84.19%
Industry Average
“ Products are good prices and good delivery service ”
- Jeffrey Fisher
“ Prompt delivery. Well packaged. Not damaged. Not used yet but historically items from Printerinks are excellent. ”
- Nicole DICKINS
“ Excellent though sepate delivery for each one ”
- Leech Anne Bridget
100.00%
Industry Average
“ The website is clear and maks it easy to select the correct cartridge from the wide range available. Delivered in just a few days - but in the spirit of reducing needless waste why no provision for returning/recycling the empty cartridge. My supplier of some years ago always included a box and returns address lable for this very purpose. ”
- David Lyons
“ did not receive a free returns bag for old ink cartridges, that is now twice this has happened? ”
- Ann Scotney
“ No problem with inks, but have not received envelopes for used ink returns. ”
- June Lockett
E

Refunds - Difficult

40.54%
Industry Average
“ Very poor because after long delay purchased item has still not bee delivered despite my emphasising the urgency & I have theŕefore requested a full refund. Please confirm a refund will be paid to my credit card & send evidence of refund. Geoff Hil ”
- Geoffrey Hill
“ I am still awaiting a reply about a return and refund ”
- Tony Cottrell
“ I refer to order 22421855 Order date 03 June 2026 I have only received part of that order Compatible Grey Canon 571 The remainer of my order has not been received One of your staff phoned me and did not seem to know about the outstanding items To this end, I would like to cancel this part of the order with a full refund of the cost for outstanding items I have managed to source the outstanding item from another company Please note that the total value came to £135:58 I look forward to yoiur response ”
- Tony Suggitt
93.36%
Industry Average
“ I am pleased with the prompt service provided. My order arrived after 2/3 days of placing my order. The paper I ordered is of a good quality for my usage. Overall I am happy with this supplier and I will definitely use them again for future orders. ”
- Graham Jenner
“ Products are good prices and good delivery service ”
- Jeffrey Fisher
“ excellent service from start to finish ...very prompt delivery....thank you sayyada ”
- Kim Khaki