Printerinks have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Very quick delivery with a good price, thankyou
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- Anonymous
“
Website easy to use and identify the product required. Price was very reasonable. Delivery was quick even though it is Christmas time! The toner cartridge I purchased was compatible, as promised, and fixed a problem with my printer. I will use Printer inks again
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- Stephen James
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Excellent price, website easy to use, prompt delivery.
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- Sam Dale
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Happy to purchase from your company as supply and delivery are prompt and at pricing which makes good value for money
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- David Meldrum
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Quick delivery. Easy to load. Works well. I'll probably buy another in due course.
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- John Murray
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Very quick delivery with a good price, thankyou
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- Anonymous
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Considering they claim "100% Satisfaction Guaranteed, FREE returns", they could not be further from the truth.
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- Mark Stewart
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Received 3 Inks 29th Oct 18, was going to return but they will not pay for returns and charge a 20% restocking fee even though Items are still unused and sealed.
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- Anonymous
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I have still not received my order. The address on my order was correct but I later received a request for confirmation because the courier had been given an incorrect house number. I have since received numerous “ tracking information” from DPD “giving conflicting info but still no ink, no apology and no refund. I would not order from you again or recommend your customer service to anyone else.
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- Anonymous
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I sent off my order Friday 28th November delivery was meant to be 2-3 days tommorrow is Sunday 7th December which has no deliveries and I have still not received my order. I sent an e-mail to Printerinks 2 days ago and they have not had the decency to reply. I dread to think what the standard of the ink I will receive if it comes at all. This has caused me lots of problems as my ink has run out and I desparately needed to print things off If this were a decent company I would expect a apology and a refund for my troubles but I do not expect any contact or anyone to read this revue
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- Richard Randall
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I doubled up order by mistake still trying to hear back on whether I can return and refund purchase
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- Katie Mcconnell
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Excellent service
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- Anonymous
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I've used Printerinks for a few years now, always happy with service.
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- Anonymous
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Thank you. Good service. No hesitation in sticking with Printer Inks as supplier.
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- Michael Nairn
