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“Had product installed in my home 4/12/2019. So far have not seen any improvement in power bills---still HIGH. Getting ready to have new insulation blown in attic and will have to take up the Eco Insulation. All installer did was lay the foil down and put on walls. Makes it very difficult for other workers to check heating/air system upstairs. Really not a neat job. Very disappointed with product. WASTE OF
$4000.00+. DO NOT RECOMMEND THIS PRODUCT, will be putting into my re-cycle for trash.”
“They sell tinfoil for the attic, water for the airducts and bleach for your mold. This place is the biggest ripoff under the sun. They don't even install their own solar, they use a third party company and act like it's theirs! Enjoy your free steak and run away from that dinner as fast as you can, because you are being primed for a ripoff.”
“Unsure if bad experience. I had the Probiotic air system installed and then have been trying to get it refilled. I was told the refills were affordable but when I called I was told it was $300 and I would have to wait until a technician was in Northern VA. Since I had other concerns (and expenses) I just turned off the system. Now I am wondering how to proceed to get it back on if that is possible - heck it's a 4K cost.
So will again call or email I guess.”
“The people that are with this company are as nice as can be but I am not at all impressed with the foil insulation that was installed. I had it installed in June 2022 for approx 4000 dollars.
It seemed to help some during the summer (my home is easy to cool due to shade) but the true test is now (10-2022) that fall just came. I don't know if it is the product or the sloppy installation that was done but it has had hardly any effect on the ability to hold heat like they promised.
Not to mention only part of the house was done and the supposed tidying up of the insulation that was there. It is now late October and it is most likely too late to make a claim. I may try and will follow up but I would just get a local reputable contractor is my advice.
If it is a positive outcome I will be happy to post a good review.”
“One of the worst companies to hire. They came out and sold us on a perfect product but didn't install it all through our attic and then when we called to have them come back out because it wasn't working they didn't even respond for up to 6 weeks. When they did finally come out, it was fall and said their product was working properly. Now they won't fix the heat issue in our house and refuse to help to find the solution other than come out to measure with readings to show it's working. True bait and switch company. Scam artists for sure. They are just driven to scam your money and move on. The WORST company in the world morally and technically.”
“The CERTIFICATE OF COMPLETION was illegally signed before the job was completed. Mark Coe (team lead) said this was required, because he needed to leave for another job and even though employees were still working. I was told I could pay by credit card, but this turned out not to be the case. QET failed to respond for months to EnerBank about my complaints regarding their charges and their installation. Over a year has passed, and despite QET's promise to inspect the insulation each year, they have never contacted me to do. Despite multiple emails and Certified Mail to the owners, none of the QET owners have ever responded.”
“Received a postcard for a free dinner to go to your seminar. Some members of my household not able to attend due to disabilities. When I tried to reserve a space I was told by your rep that all the homeowners had to attend, or we couldn't come. Too bad because my guest is planning to install a completely new system in her million dollar home. You just lost her business. I'm thinking this might be a violation of the American Disabilities Act as well.”
“IF I COULD GIVE NO STARS I WOULD, I ADVISE ANYONE THAT GETS INVITED TO SEE A PRESENTATION OF THIS COMPANY, DO NOT GO. IF YOU SEE THIS COMPANY TRYING TO SELL YOU PRODUCTS RUN, DO NOT LET THEM IN YOUR HOUSE AND DO NOT SIGN ANYTHING. THIS COMPANY ARE ARROGANT CROOKS. MY SITUATION WAS A TRAINWRECK AT THE FAULT OF THE INSPECTOR BRENDAN IN WHICH DID NOT DO A THROUGH INSPECTION BECAUSE HE NEVER WENT UNDER THE HOUSE. I NEVER RECEIVED A COPY OF SAID HOME INSPECTION LIKE PROMISED EITHER. THE INSTALL WAS HOURENDOUS, DUE TO THE INSTALLTECH SHOWING UP LATE, UNPREPARED WITH PRODUCT; HE HAD TO LEAVE AND GO PURCHASE AT HOME DEPOT, AND DOING AN IMPROPER INTALL OF THE TRIGUARD INSUALTION AND PRO BIOTICS MACHINE. YOU ARE TOLD AT THE PRESENTION YOU DON'T HAVE TO PAY UNTIL YOUR SATISFIED, ANOTHER LIE. YOU ARE ASKED TO PAY AS SOON AS THE TECH ATTEMPS COMPLETED INSTALL IS OR SHOULD I SAY INCOMPLETED. I WAS LIED TO BY THE TECH, WHO STATED THE PAPERWORK IS ONLY DUE TO HIM FINISHING THE INSTALL NOT THAT YOUR SATISFIED OR NOT IN WHICH I NEVER WAS AND BRENDAN KNEW I WASN'T. HE WAS FULLY AWARE WHEN I SPOKE TO HIM BY PHONE SEVERAL TIMES. 5 TO BE EXACT. THE COMPANY LIKES TO AVOID YOU AND NOT CALL YOU BACK, SO THE PRODUCTS CAN STAY IN YOUR HOME AT LEAST 30 DAYS SO THEY HAVE YOU SO TO SPEAK. THE COMPANIES OWN INSTALL MANGER MARK, IF HE IS STILL EMPLOYED WITH THEN THAT IS, VERIFIED THE PRODUCTS WERE RENDERED USELESS IN MY HOME AS THEY ARE CURRENTLY INSTALLED DUE TO IMPROPER INSTALL AND DEFICIANIES OF LACKING PRODUCT AS WELL. THE OWNERS BOTH HAVE THREATENED ME WITH THEIR LAWYER, WHEN I ASKED THEM TO PLEASE COME AND REMOVE THE PRODUCTS OUT OF MY HOUSE. THEY DO NOT CARE ABOUT CUSTOMER SATISFACTION AT ALL, THEY CARE ABOUT GETTING MONEY. IT TOOK ONE OWNER A MONTH AND 1/2 TO REACH OUT TO ME DURING THIS PANDEMIC TO TRY TO COME TO SOME KIND OF RESOLUTION. I ONCE AGAIN ASKED FOR THE PRODUCTS TO BE REMOVED, SINCE 60% OF THE INSULATION WILL HAVE TO BE REMOVED TO CORRECT AND MORE WILL HAVE TO BE INSTALLED TO COMPLETE THE INSTALLTION, AND THE PROBIOTIC SYSTEM IS LAYING ON THE UNEVEN GROUND NEXT TO A WATER PUDDLE WITH BRACKET LAYING ON THE GROUND TOO, THE TUBE IS NOT SECURE IN THE DUCTWORK EITHER, PER THEIR OWN INSTALL MANAGER. THE OTHER OWNER THREATEDME AGAIN WITH THE LAWYER, AND CALLED ME A THIEF, IN WHICH IM VERY OFFENDED BY BECAUSE I AM A SINGLE FEMALE MILITARY VETERAN WITH AN IMPECIBAL REPUTATION, AND I'M NOT TRYING TO STEAL THEIR PRODUCTS. THEY REFUSE TO REMOVE THEM. I WOULDN’T PAY THEM BECAUSE THEY HAVE NOT BEEN BACK TO MY HOUSE, IT IS A PANDEMIC GOING ON, BUT THAT DID NOT STOP THIS ARROGANT, RUDE, UNPROFESSIONAL COMPANY FILING A LAWSUIT IN VIRGINIA WHEN THE PRESENTATION OCCURRED IN LEBANON, TN AND THE PROPERTY AND INSTALL OCCURED IN LEBANON TN. THEY ARE DOING THIS BECAUSE IM SURE THEIR LAYWER IS IN BED WITH THE JUDGE THERE IN VIRGINIA.THE OWNER ALSO TEXT ME THAT HE WILL SUE ME AND HE WILL WIN. IM NOT DONE WITH THIS YET I HAVE A LAWYER I WILL NOT GIVE UP ON THIS COMPANY TRYING TO SHOVE THESE PRODUCTSDOWN MY THROAT. I ASSUE YOU THEY DON'T CARE HOW THEY ARE INSTALLED WHETHER CORRECTLY OR INCORRECTLY, THEY DO NOT CARE ABOUT YOU AS A CUSTOMER, YOU ARE A DOILLAR SIGN AND I ALSO ASSURE YOU THESE PRODUCTS DO NOT WORK. I DO NOT SEE PEOPLE YEARS FROM NOW MAKING REVIEWS ONLY THAT THE PRESNTATION WAS GOOD, THE FOOD WAS GOOD, AND THE INSTALLERS SHOWED UP ON TIME, AND INSTALLED THE PRODUCTS. I HAD A HORRIBLE EXPERIENCE AND THE COMPANY IS TRYING TO PROFIT OFF OF IT ANYWAY AND DO NOT CARE ABOUT HOW UNPROFESSIONAL THEY ARE. THEY ARE VIOLATING MY RIGHTS AS AN AMERICAN WHO SERVED THEIR COUNTRY, TO BEING ABLE TO CHOOSE WHETHER I WANT TO FUTHER AGREE TO DO BUSINESS WITH THIS COMPANY AND ALLOWING THE PRODUCTS TO BE IN MY HOME. I PROMISE YOU THEY DO NOT GIVE REFUNDS, IF YOU
ARE DISSATIFIED YEARS LATER BECAUSE THEY ARE FULL OF EXCUSES AND SICK THEIR LAWYER ON YOU IF YOU DON'T COMPLY WITH THEM LIKE THE MAFIA”
