Remoska Reviews

Name: Remoska
Address: Remoska UK, Thorn, Thorn House, Road One, Winsford, Cheshire West and Chester
Rating: 4.49

4.5 Rating 174 Reviews

88 %

of reviewers recommend Remoska

4.5

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

info@remoska.co.uk

Location:

Remoska UK, Thorn,
Thorn House, Road One,
Winsford
Cheshire West and Chester
CW7 3PZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process was managed with professionalism, integrity, and clear communication. The team's organized approach and dedication made the experience easy and reassuring from beginning to end. I am grateful for their support and would gladly recommend their services.”

Helpful Report

Posted 20 hours ago

“Very disappointed. The Remoska arrived with a badly distorted pan and could not be used so must be returned. No damage to outer carton, the boxes inside the carton were in perfect condition so the pan was packed and sent out in this condition. The distortion is quite substantial and very noticeable.”

Helpful Report

Posted 1 year ago

“On opening the Remoska, bought for my 92 year old mother's birthday, the lid did not fit the pan. Immediately got in touch by email to ask for replacement or refund. Heard nothing. Still waiting. Poor does not begin to describe it.”

Helpful Report

Posted 2 years ago

“I don’t know what the product is like. Remoska use Evri who delivered to the wrong person and have not resolved the issue. So £99.99 down at the moment”

Helpful Report

Posted 2 years ago

“Item arrived and didn't work Poor customer service as 4 days later still awaiting return label. Will not get refund until item returned and this can take further 15 days according to return policy. Was going to reorder item but having second thoughts.”

Helpful Report

Posted 2 years ago

“Having places an order I have emailed twice to advise on the delivery address being incorrect I have not received a reply and do not know what has happened to my order, Regards Margaret MacLeod”

Helpful Report

Posted 2 years ago

“Waiting for someone to answer one of my 5 messages to let me know when my replacement bowl will be dispatched as mine has arrived damaged. Not great customer service at the moment. Hence the low review. Tried 3 different ways to contact you!”

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Posted 2 years ago

“I would give the Remoska device itself 5 stars, as we used to have one about 7 years ago, which we loved. But we extremely disappointed with your customer service and quality control We had to send a Remoska ordered through Amazon back 4 weeks ago, as it was badly packed and severely damaged. Last week we ordered another Remoska directly from you, which arrived with a broken handle. We now have to go through the whole rigmarole of sending this Remoska back and waiting for a refund again. We have already been in contact with Jennifer from your team.”

Helpful Report

Posted 2 years ago

“We ordered just before Christmas because of the good discount available. We were sent a tracking number for the purchase. The item never arrived so I contacted customer service. We were then told it had been shipped using a different carrier to the tracking information we had initially received. The item still did not arrive. We have been sent a refund, but now the item is unavailable to order and no known date of when it will be available. Very disappointing.”

Helpful Report

Posted 2 years ago

“So sorry to say this but my remoska purchased as a gift has a misshapen pan and does not fit with the lid! There is no obvious damage to the pan so must have been made that way. I have a full size on which I use all the time. I seem to be stuck with a remoska we are not able to use. I have sent all the details requested but all seems to have gone quiet from your end. Noe you have a sale on until everything goes. What happens next?”

Helpful Report

Posted 2 years ago

“Still waiting after 4 days for a reply from “Remoska” about faulty item just received. Expected better from a respected company. I wonder if this review will “gee them up”?”

Helpful Report

Posted 2 years ago

“Upon unpacking, the casserole bass was dented. I immediately emailed Remoska and am still awaiting a reply. Rubbish customer service.”

Helpful Report

Posted 2 years ago

“This is a bit premature, it hasn’t arrived, the tracking link isn’t even active yet, wasting my time”

Helpful Report

Posted 2 years ago

Remoska is rated 4.5 based on 174 reviews