“Ordered some trail running shoes in the sale - they arrived very swiftly, well packaged and with a thank you note which was a nice personal touch. Would definitely order from here again.”
“Really helpful advice when buying my first running shoes and plenty of time to try on lots of different styles to find what felt most comfortable. As someone who often buys shoes online and then settles for how they feel, I would definitely make the journey again for this help.”
“Fantastic service from Run North West. A fab small business. Only complaint is that they were let down by their delivery service, Royal Mail. RNW were great and refunded the fee for Next Day delivery. Thank you x”
“Fantastic company. I bought a pair of shorts, which arrived quickly, with a friendly note enclosed. Unfortunately, they were too big, so I sent them back via their return service, and ordered a smaller pair. These arrived the next day, with the added bonus of some sweets inside :) Wonderful customer service, great prices, what's not to like? Highly recommended.”
“Purchased for my daughter as she has taken up running. She is absolutely so happy with her Hoka running shoes and says what a difference they have made to her run !”
“Friendly, knowledgeable, and helpful staff;
a calm and relaxing atmosphere in the shop;
a wide range and healthy stock of running shoes; competitive pricing; all making for a pleasant shopping experience.”
“I was a bit suspicious of how cheap my Brooks shoes were going to be and suspected a soulless warehouse; however, I should not have. Prompt delivery, good communication and a nice touch of a hand written note thanking me for my custom (and a sweet!). Got the shoes, now just need to put the miles in.
Recommended.”
“My order arrived within the time frame given. I was happy with the product and the price I paid, which was well below the rrp. I particularly liked the fact Run North West had taken the time to add a couple of personal touches. Inside the box my purchase came in was a small packet of Love Hearts and a hand written compliments slip from Laura and the team thanking me for my order. This made me feel valued as a customer. I will certainly order from Run North West again.”
“Great product delivered within 48 hours. Unfortunately, I had to return as they were too small but the returns process was very easy & I received a refund again within 48 hours of returning
I would not hesitate to use these guys again (unfortunately, my correct size wasn’t available)”
“Fantastic service, quick dispatch and packing. Item as described. Couldn't be happier with the service. Plus I got some love hearts, which were promptly confiscated from me by the wife!”
“Fantastic service, delivered with a handwritten slip from Jamie, even had a little pack of sweets inside, nice touch guys. Trainers were everything I had hoped for and will definitely buy again. 15 % of next order as well included.”
