“Not sure how to feel about this company I will say proceed with caution they have taken my money and left me with no order saying I did not pay… overseas company that’s does not respond in a timely fashion nor is a guarantee you will receive your product… buyers be very cautious”
“I did order when Black Friday week thats why custom send the package back to sender because custom was too busy. Custom didn’t exterminate package just send back to UK. Royal mail couldn’t deliver it to sender so they waiting redelivery while 2 months. When i mail to seed city they said “once package arrives us we will send it back”. But they need to arrange redelivery they never did it. After all they didn’t want to handle this situation so they block my email never answer me again. I know there is no guarantee for outside the UK but my package is in UK. If you order from different country think twice because they has terrible customer service.”
“Contact does not exist. Both my packages did not arrive. First package never arrived they said they would send another. That never arrived then after 5 months even after asking for refunds as they state they will. No response etc.”
“I should have known better than to send them bitcoin! They didn't send my seeds and I have no recourse. I emailed multiple times and they don't care about it at all and said there's nothing they can do. $50 wasted to this scam company.”
“The worthy company i've ever worked with
I ordered one time it was okay I ordered again Pay for it on big coin That Was a mistake They were supposed to recent my seeds Waited a month and a half Wrote them back about a day act like they forgot
I kind of felt like I was inconvenient then That's how they made me feel You will not talk to a person it takes at least twenty four hours To get a response back on an email When I did they told me that they was gonna send the seeds again And they told me that they did not want to do business with me Again They never sent the seeds I could not get a refund”
“7 weeks with no delivery. Tracking didn't update until items were returned to sender 7 weeks later. Communication is pretty bad, after checking tracking everyday for 7 weeks and, updating seed city weekly that the tracking isn't updating, the tracking finally updated to "retuned to sender" and Its been 3 days No-one has returned my email after notifying the items didn't arrive. Previously everything has been great. This time has been a long wait with no result.”
“I made 3 times order om Seedcity.com.The last order was bad.The seeds were old and died empty seeds.I texted it by email to seedcity customer service but they didnt solve it.”
“Ordered a seed it took a long time to come and it came broken. Then i asked for a refund and they said they will give me one but i haven't received it very incompetent company.”
“I’m a pro efficient grower and these seeds are terrible. When and if they germinate they are weak like pee wee Herman. I tried ordering from them twice same crappy seeds”
“their strains are not what the site say they are..... i got the dna 24k on their site because i grew that exact strain multiple grows.... there is no way this is 24k by dna.... my guess is they stick homemade cheaper seeds in saying they were....in other words they will tell you it's a big breeders strain but it in reality is just a cheap version they made their selves not the real deal, dont be fooled... i'll be going back to using seedsman or canuks or herbies seed banks”
“I have already paid, but the order shows that the payment has not been made. I sent 3 emails to contact and attach my payment information, but there is no reply. I suspect that Seed City is defrauding long-distance foreign customers, only accepting money and not delivering goods. Even so, no one can find Seed City to defend their rights.
我已經付款了，但是訂單顯示還沒有付款。我發送了 3 封電子郵件聯繫並附上我的付款信息，但沒有回复。我懷疑種子城是在騙長途外地客戶，只收錢不發貨。即便如此，也沒有人能找到種子城維權”
“Customer service is laughable. They drag out orders. Miscommunication, and ignorance, is their business model for success. Seed stock, and authenticity of seeds is questionable, and unreliable. Prepare to throw HALF your order out, EVERY TIME!! Prices all over the map. Go ANYWARE else!!”
“Terrible seed bank non existing customer service. Advertised seeds as something they were not. Sent me something I did not order. No reply to phone calls or emails. Worst seed bank ever. I would go somewhere else. Discreet seeds are a much better seed bank and always offers discounts on orders over 60 and 100.”
“My first order made it to Australia...
But 2nd & 3rd attempts didnt make it,
$100 down the drain.
Tracking shows - Leaving the UK
LANGLEY HWDC for over a month, while an Alibongo order already arrived.”
