Send a Cuddly Reviews

Name: Send a Cuddly
Address: Office 2 Chene Court, Poundwell Street, Modbury, Devon
Rating: 4.98

5.0 Rating 238 Reviews

99 %

of reviewers recommend Send a Cuddly

Company Reviews

Product Reviews

Metrics

5.0

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Send a Cuddly 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an original issue with the heated Sloths where some stitching had unfortunately come way. The response i got from send a snuggly was great and i got a replacement within a few days. Excellent service and thank you”

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Posted 1 year ago

Dear Lee, I'm so sorry about the sloth and the faulty stitching. I will get someone from the office to contact you tomorrow to sort this out for you. Best regards, Bella

Posted 1 year ago

“Excellent service, arrived as a gift really quickly, and my mum loved it.”

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Posted 1 year ago

“Lovely dog and customer service, had a problem with delivery through no fault of the company and they got it sorted straight away for me.”

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Posted 1 year ago

“Haven’t give it to my daughter yet as it’s for her 16th birthday in march but I know she will love it”

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Posted 1 year ago

“Absolutely perfect for my son, as we lost our little shitzu just before Christmas and this cuddle teddy is exactly like her. Super soft. Deltas very quick too.”

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Posted 1 year ago

“This is a lovely way to send a teddy bear to someone for whatever reason. Great idea. Thank you.”

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Posted 1 year ago

“Super. Great Christmas gift. Well packaged.”

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Posted 1 year ago

“Good quality, arrived on time”

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Posted 1 year ago

“I Have bought a few toys from send a cuddly now and I always come back here for the quality they are excellent”

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Posted 1 year ago

“I loved all our cuddlies. The latest addition is the black Cockerpoo. A pretty good match for our American Cocker Lily!”

Send a Cuddly 5 star review on 11th December 2024

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Posted 1 year ago

“So impressed with our beautiful black cat with his special medal. He is going to make someone very happy on Christmas Day! Super special quality and excellent service. Would absolutely recommend. Thank you 😊😊”

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Posted 1 year ago

“The actual product is very good. The toy is good quality and it is worth ordering a box which is tied with a lovely ribbon. I would give five stars if it wasn't for Royal Mail intending to deliver on a certain day three times. As I didn't want the parcel left on the doorstep I waited in three times. They eventually delivered at 7am on a Saturday. In that time I ordered from three different companies that delivered on the promised day but they didn't use Royal Mail.”

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Posted 1 year ago

“I bought the sheltie cuddly. I absolutely love it, it is very well made and just beautiful”

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Posted 1 year ago

“High quality cuddly,extremely impressed with stuffing and likeness to the animal,very very happy fiancee and little daughter trying to steal it from her mother”

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Posted 1 year ago

“Beautiful product and beautiful made very quick in delivery. Going to make a lovely Christmas gift to my daughter who misses her pet dog. Bought a ashes ring so I can place with the bear sending a gift from heaven.”

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Posted 1 year ago

“So glad I found this website when looking for something for my daughter as a keepsake from her mum. Very quick service and when the cuddly arrived I was thrilled the quality of the product was excellent and the packaging of the same standard. Would not hesitate to recommend and would definitely use again if I need a special gift. One comment maybe put the medal facing out as the recipient could miss the message if they were not aware there is one written on the back… a minor detail in an otherwise perfect piece thank you.”

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Posted 1 year ago

“Speedy delivery and excellent customer service and communication.”

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Posted 1 year ago

“Quick delivery. Beautifully wrapped. Fantastic!”

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Posted 1 year ago

“I love my Cuddly black cockapoos! Sadly we lost our beautiful Dexter at the end of October, and this is perfect. Looks just like Dexter as a puppy”

Send a Cuddly 5 star review on 2nd December 2024

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Posted 1 year ago

“I purchased a poodle cuddly for my little boys Christmas and 'send a cuddly' have went above and beyond to make this gift as special as it can be. We sadly lost our toy poodle this year and this poodle was exactly like our little dog, the poodle cuddly has red ribbons on the ears and 'send a cuddly' removed the ribbons before sending this out and I could not have been more grateful to them as our poodle was a boy so didn't want the ribbons on. It was beautifully packaged in a large box with ribbon. Would highly recommend this wonderful company to anyone. Thank you again.”

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Posted 1 year ago

Send a Cuddly is rated 5.0 based on 238 reviews