Sensory Education Reviews

3.9 Rating 1,422 Reviews
72 %
of reviewers recommend Sensory Education
3.9
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Sensory Education:

The Team at Sensory Education have been offering sensory toys and special needs toys and educational supplies and educational equipment since early 2009 and have gained a reputation for providing sensory toys and special needs toys and school equipment at prices lower than our sensory toy and Education rivals.
We supply sensory toys to mums, dads, schools, charities and the NHS along with all other customers who wish to purchase some sensory toys and special needs items
All our sensory toys and sensory lighting products allow you to explore your senses in a fun way.
Sensory Education pride ourselves on the genuine reviews written on this platform and each and every review is subject to the high standards set out by Reviews.IO
Please take a moment to share your experience and write a review about your experience with sensory education.
Every review is read by a member of staff at sensory education and we use the reviews to keep learning and to improve our services.
Thank you for taking the time to write a review.

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

How is Sensory Education returns process?
(2 months ago)
Greater than 72% of reviewers feedback is Sensory Education returns process could be better.
(2 months ago)
F

Returns - Difficult

14.29%
Industry Average
I order took ten days to arrive, the order tracking ilink didn't work. When the order finally arrived the items were not what I ordered. I waited a further 14 days for a returns request to be processed.....yesterday I recieved an email with a returns approval link that doesn't work. Really disappointing service!!!
- Shahid Akram
Upon taking this advice and accepting the delivery I then discovered I would need to pay £9 to return the item via post as it turns out returns have to be paid for by the consumer.
- Lucy Jones
I did write something similar to this in an email to customer services and just got the generic "please use the returns service“.
- Richard Chattaway