“Complete amatures. Wrecked my brand new alloys, scammed me by putting cheaper tyres on than asked and paid for. Majority of staff have attitude problems. Stay well clear.”
“Took car for Mot, Lancing ind est. Completely ignorant rude unfriendly unhelpful rude staff. No nice greeting, no helpful explanation of the failure sheet. I was told "don't know if we can fix, cars too old, won't be able to get the parts". Complete bloody lie. I got home. Googled the parts and they are 100% available! Do not use this Setyres branch, or any of em in fact. They made me feel like it was all too much trouble for them so sod em, I'm going elsewhere! The staff were extremely unhelpful, rude and ignorant. Swerve em. Run a mile, in fact run 10 miles, they're rubbish!!!!!”
“Thoroughly unimpressed! Wanted some tyres that were on manager's special for an MOT next week. Had to phone branch because they are on short supply. Yes there are some at another of our branches it will take 7-10 days to get them here!! Beyond belief, how do they travel from one branch to another, by a toddler on a tricycle?? This will be the last time I use Setyres.”
“SETyres Lancing Business Park
Took my car for MOT and was given an advisory that my front brake pads were worn and that the brake discs probably would need replacing too, although they would have to take the wheels off to look.
I had a major service elsewhere only 4 months and 1,624 miles ago and at that point it was noted that the front pads had 10mm remaining (legal limit 3mm) and the discs were at 24.5mm (50%).
I am a light-footed, smooth driver so there's no way either the pads or the discs are even close to needing to be changed. In fact, these are the factory fitted pads and discs and have so far done 38.5k miles for context. So this advisory appears to be an outright lie, presumably to create some work.
In addition, customer service when I went to collect the car was surly. Not good and I won't return.”
“I went there to change 2 tyrER and he said break pad needs to replace as well front and rear
And try to charge me lots of money
I went to my regular Garrage and ask him to change he said it neatly new you don't need to change
DONT GO THERE DOGGY GARRAGE”
“Epsom branch, booked an appointment through tyre savings for 11.30-12.30
Arrived at 11.30, manager (I presume) instantly confrontational when I said I had an appointment for 11.30, he said, I hadn't actually got an appointment and he does his customers first and will fit me in when he can.
I said, I may as well go then and he said, hang on and went outside then said he could do my car now.
They only had one other customer, so why start off like that?
I wouldn't go back”
