“Seller sent the wrong item, with full knowledge that it was incorrect, assuming I would accept it, however all it has meant is I am stuck with the wrong item and now have to find the time to print off return labels and get to a post office to send it back just so I can get a refund. Totally wasted my time, when all they needed to do is email me and explain they were out of stock, would I like an alternative or a refund..
This is why people use Amazon sadly, your money is returned sometimes before you have mailed the item back.”
“I've been asked to do a review on the clothing because I presume I should now have my items but through no fault of Silverback I am still waiting for Yodel to deliver. For the last 3 days it as been marked as out for delivery each day so maybe today will be 3rd time lucky. Hopefully the clothing will be worth the extended wait I ordered on the 29th Oct”
“My parcel was not delivered. On Saturday, November 2nd, I received a notification that the parcel had been delivered. I spent the weekend away from home so I expected to find an adviso. After returning, I did not find an adviso in the mailbox. When I try to search for the parcel by the truck&trace code, it is listed as delivered. This situation has been reported to Post Nl. I still do not have the parcel.”
“Still waiting on my order iv ordered a lot over the years from silverback never had a problem before 2 weeks later still waiting!! Have been in touch with silverback they sent tracking info that's just bouncing around from place to place on yodel!!”
“The bag I ordered is awesome! Looks great and very well made. I feel like I could actually use it to carry weights in it. Delivery and service was quick”
“Hallo, drie shirts besteld van de week binnen gekregen. De maten zijn net goed maar 1 shirt is anders dan ik die had besteld 😞. Voor de rest is de kwaliteit van de kleding prima.”
“Excellent customer service , they always put the customer first and deliver on their promise fast! Great products and love representing Silverback! Puts me in a completely different beast mode whilst in the gym wearing their clothing .”
“I do love the quality of the clothing and designs. I must add though that you need to keep a good stock i buy alot of the ventis t shirts i wear these on a daily and in bad need of buying another load, the virtue pull hoodies best quality ever need another 4 👍. Would be great if they were in stock all the time.”
