Sloomy Ltd Reviews

Name: Sloomy Ltd
Address: 25 Mount Street, B, Bradford
Rating: 4.69

4.7 Rating 278 Reviews

92 %

of reviewers recommend Sloomy Ltd

About Sloomy Ltd:

The home of affordable luxury beds, ottomans, headboards and mattresses. Family-run for over 10 years, all our bedroom furniture is made to order, UK British made in our Yorkshire factory and built to last.

A family-run business based in the heart of West yorkshire, we have quickly become a trusted household name, supplying bedroom furniture to happy customers up and down the UK.

A good night’s sleep is essential for a happy life, and is why we are dedicated to delivering the best across our range of beds and bedroom furniture.

We believe in providing high quality beds, headboards and mattresses that are built to last, which is why we hand make all our items to order so they are fresh from the factory after passing our stringent quality checks. British made, built to last.

Visit Website

Phone:

7762166038

Email:

Info@sloomy.co.uk

Location:

25 Mount Street,
B
Bradford
BD4 8TA

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Sloomy Ltd 5 star review on 3rd February 2025

Kimberley Seeley-clarke

Sloomy Ltd 5 star review on 3rd August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good servcie”

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Posted 3 weeks ago

“Excellent service highly recommended”

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Posted 3 weeks ago

“Great value for money well worth it.i would recommend to family and friends.”

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Posted 1 month ago

“I ordered my sons bed to arrive two days before his birthday, I was pleasantly surprised when I received a text message to say it would actually arrive 6 days before his birthday, delivery was scheduled between 6am and 11am. On the delivery day I was at work and by 2.30pm I received a message saying the delivery van had broken down and they would contact me with an alternative date. Now I can understand that these things happen, what I do not understand and was infuriating was that I must have rang the landline number 20 times and the mobile number used to text me the same amount of times and that no one pciked up or answered the phone. The landline number just rang 5 times and then went dead. The service was shocking and being in limbo worrying if my son would get his bed before his birthday was frustrating. I did eventually get my bed at 6.35am on a bank holiday Monday morning!! I will admit the actual bed is very good quality and I cannot understimate this My advice for this company is that be aware if something goes wrong then you will be annoyed an frustrated”

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Posted 2 months ago

“Nice bed, i really like it”

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Posted 2 months ago

“Very nice bed, kept me up to date with delivery dates and times, wrong size of head board sent, phoned up, spoke to Rayhaan, he had the new headboard sent out to me within 2/3 days with an apology. Excellent service”

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Posted 4 months ago

“Great divan beds at amazing prices. By far the cheapest around but the beds are so luxurious. Customer service was excellent and responded quickly to my queries, would recommend.”

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Posted 4 months ago

“Verry good customer service and help from rayhaan, verry patient and understanding. Amazing and outstanding customer service once again which is highly appreciated. Really really helpful thank you !!”

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Posted 4 months ago

“Nice Bed and Mattress. Good value for money spent. This should be 5 stars but delivery did not come early”

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Posted 6 months ago

“I would strongly advise others to think carefully before ordering from Sloomy. The bed I received was faulty and not fit for use. From the outset, resolving the issue was made unnecessarily difficult. Despite explaining that I am disabled, I was repeatedly asked to repackage and handle a large, broken bed using the original packaging, which was not a reasonable or accessible request. When I asked for communication by email as a reasonable adjustment, this was ignored. I was instead pushed into phone contact, and when I explained I record calls to help manage my disability, the representative refused to continue the conversation. At no point was a fair or practical resolution offered. The overall handling of this issue shows a complete lack of customer care and disregard for accessibility. This has been stressful, upsetting, and entirely avoidable. Based on my experience, I cannot recommend this company.”

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Posted 6 months ago

“Appalling Service and are not interested in retaining customers and obviously do not want a business. Placed an order with a specified delivery date to be advised by message that they cannot deliver until a week later than this. No apology and not interested in resolving. Do not use this company”

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Posted 6 months ago

“Excellent service.”

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Posted 6 months ago

“Terrible delivery service my delivery was between 8am- 1pm the driver turned up at 7:25 why I was in shower preparing for the delivery he then said he knocked the door and windows with light on, which isn’t my window he assumed then left with out delivering my order he called me between 7:23 and 7:29 am which I didn’t see as was in shower getting ready, he then left and they cannot deliver to next week but cannot give me a date till next week and I could be at work as they cannot tell me date yet!! Awful service let’s hope the bed is better quality the. The delivery men he took picture but told me via text he knocked the window in garden which is not my window”

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Posted 6 months ago

“The communication was superb from the beginning to when the item was delivered. The items are in excellent condition.”

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Posted 7 months ago

“Really nice quality bed and excellent delivery service by SJ.”

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Posted 7 months ago

“Polite and efficient delivery.”

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Posted 7 months ago

“Excellent service from the delivery guys”

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Posted 7 months ago

“Tayyab was great. Communicated when he would be arriving and carried the bed by himself into my hallways as I am currently 6 months pregnant. Thank you for great service!”

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Posted 8 months ago

“Really pleased with our Sloomy bed , delivery was quick and delivered by a guy called SJ who was very friendly and polite. We've not slept in the bed yet as it's in our newly decorated guest room awaiting a very lucky guest !!”

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Posted 8 months ago

“SJ who delivered my bed was very friendly and helpful, the bed is amazing quality and easy to put together.”

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Posted 8 months ago

Sloomy Ltd is rated 4.7 based on 278 reviews