Sloomy Ltd Reviews

Name: Sloomy Ltd
Address: 25 Mount Street, B, Bradford
Rating: 4.59

4.6 Rating 211 Reviews

90 %

of reviewers recommend Sloomy Ltd

About Sloomy Ltd:

The home of affordable luxury beds, ottomans, headboards and mattresses. Family-run for over 10 years, all our bedroom furniture is made to order, UK British made in our Yorkshire factory and built to last.

A family-run business based in the heart of West yorkshire, we have quickly become a trusted household name, supplying bedroom furniture to happy customers up and down the UK.

A good night’s sleep is essential for a happy life, and is why we are dedicated to delivering the best across our range of beds and bedroom furniture.

We believe in providing high quality beds, headboards and mattresses that are built to last, which is why we hand make all our items to order so they are fresh from the factory after passing our stringent quality checks. British made, built to last.

Visit Website

Phone:

7762166038

Email:

Info@sloomy.co.uk

Location:

25 Mount Street,
B
Bradford
BD4 8TA

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Sloomy Ltd 5 star review on 3rd February 2025

Kimberley Seeley-clarke

Sloomy Ltd 5 star review on 3rd August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuinely appalling service. Ordered on 5th December and it finally arrived on 31st January — at 5:35am. Weeks of waiting followed by a delivery in the middle of the night with no proper communication or consideration. Completely unacceptable. I wouldn’t use this company again.”

Helpful Report

Posted 19 hours ago

“Nice Bed and Mattress. Good value for money spent. This should be 5 stars but delivery did not come early”

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Posted 5 days ago

“I would strongly advise others to think carefully before ordering from Sloomy. The bed I received was faulty and not fit for use. From the outset, resolving the issue was made unnecessarily difficult. Despite explaining that I am disabled, I was repeatedly asked to repackage and handle a large, broken bed using the original packaging, which was not a reasonable or accessible request. When I asked for communication by email as a reasonable adjustment, this was ignored. I was instead pushed into phone contact, and when I explained I record calls to help manage my disability, the representative refused to continue the conversation. At no point was a fair or practical resolution offered. The overall handling of this issue shows a complete lack of customer care and disregard for accessibility. This has been stressful, upsetting, and entirely avoidable. Based on my experience, I cannot recommend this company.”

Helpful Report

Posted 1 week ago

“Appalling Service and are not interested in retaining customers and obviously do not want a business. Placed an order with a specified delivery date to be advised by message that they cannot deliver until a week later than this. No apology and not interested in resolving. Do not use this company”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“Terrible delivery service my delivery was between 8am- 1pm the driver turned up at 7:25 why I was in shower preparing for the delivery he then said he knocked the door and windows with light on, which isn’t my window he assumed then left with out delivering my order he called me between 7:23 and 7:29 am which I didn’t see as was in shower getting ready, he then left and they cannot deliver to next week but cannot give me a date till next week and I could be at work as they cannot tell me date yet!! Awful service let’s hope the bed is better quality the. The delivery men he took picture but told me via text he knocked the window in garden which is not my window”

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Posted 3 weeks ago

“The communication was superb from the beginning to when the item was delivered. The items are in excellent condition.”

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Posted 1 month ago

“Really nice quality bed and excellent delivery service by SJ.”

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Posted 1 month ago

“Polite and efficient delivery.”

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Posted 1 month ago

“Excellent service from the delivery guys”

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Posted 1 month ago

“Tayyab was great. Communicated when he would be arriving and carried the bed by himself into my hallways as I am currently 6 months pregnant. Thank you for great service!”

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Posted 1 month ago

“Really pleased with our Sloomy bed , delivery was quick and delivered by a guy called SJ who was very friendly and polite. We've not slept in the bed yet as it's in our newly decorated guest room awaiting a very lucky guest !!”

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Posted 1 month ago

“SJ who delivered my bed was very friendly and helpful, the bed is amazing quality and easy to put together.”

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Posted 1 month ago

“Great service kept informed at all times”

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Posted 1 month ago

“Quick delivery! Helpful and polite delivery man! We haven’t put the bed up as the room it’s going in isn’t ready yet but it looks nice and good quality. Thank you to the delivery man SJ 😊”

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Posted 2 months ago

“Quick delivery by a very helpful and Polite delivery guy (Hussain) extremely happy with our new bed.”

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Posted 2 months ago

“Lovely delivery man, very helpful when I ask if it could be put in garage rather than the flat. Delivery man SJ”

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Posted 2 months ago

“Really good qualityand service. Friendly driver, fast delivery. No fuss exchange no extra charge. Thank you”

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Posted 2 months ago

“Good delivery fast and efficient SJ”

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Posted 2 months ago

Thank you so much for your wonderful review! We’re thrilled to hear you were happy with the fast and efficient delivery. If there’s anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Team Sloomy Ltd

Posted 2 months ago

“Lovely bed and great prices Great delivery and on time . Driver SJ was ever so nice and delivered with care”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Lucy! We’re thrilled you loved the bed, liked the prices, and that delivery was on time, with SJ delivering with care. If there’s anything else we can assist with, please let us know. Warm regards, Team Sloomy Ltd

Posted 2 months ago

Sloomy Ltd is rated 4.6 based on 211 reviews