“Didn’t really deal with the company. Was directed to the website from an instagram advert. Got a good deal though and they have sent emails about details of the history of the company which are interesting and seem to have a genuine and personal touch. Sent the bag in good time and gave me clear and timely updates about my order.”
“Love the bag I ordered. Comes as advertised and is very functional. The only thing I would have liked is if the side bottle holders weren't as tight and narrow.
Good customer service and decent delivery time.”
“I was so excited when I ordered.. and I wasn’t disappointed! What a great bag! It is huge and is so well made! There is nothing to dislike, it is everything we wanted in a waterproof back pack.. thank you Spiral x”
“Great rucksack! Loads of space and separate pockets so things don’t get ‘lost’ in the bottom of your bag!
Comfy to wear even when the bag is loaded up.
Customer service and communication with this company has also been excellent.”
“It was alright as a £40 backpack goes i was comparing it to a more expensive one that looked similar and was just getting old so the pockets inside look a bit cheap on this it has an annoying noice from the zip when you move and could do with a pocket at the side for safety but for £40 is does a job I’m guessing that’s why the Facebook video focuses on the external of the bag as just two basic pockets inside are not the best”
“Fantastic bag for our trip to New York. Was able to pack it daily with all the things we needed and was comfortable to wear all day. Great customer service and looks very stylish too. Thanks Spiral 🌀 👍🏻”
“I have only just received my bag and my wife used it for a weekend away and was very pleased with it. It looks and feels like its been made very well. There were issues in having to wait for the delivery of my bag but the customer service dept were very professional and responded to my queries immediately and compensated me as well with a shoulder bag.Very impressed”
“Awesome bag. Waterproof and good wuality. They even dispatched the bag to me within one hour of ordering. First time I have ever ordered something via an add on social media and so glad I did.”
“Really pleased with my order from Spiral I ordered one of transporter deluxe shoulder bags for myself and a transporter deluxe backpack for my husband's birthday. The communication was good and the bags arrived quickly.”
