“Firstly, the bags themselves are great, I have a cabin bag, a rucksack and two crossbody bags, and I couldn't be happier with each. They have handy pouches and pockets and there's room for everything. I can pack for an overnight stay for two in either of the bigger bags, but they're still airline compliant for underseat carry-ons.
Secondly, their customer service is excellent. I accidently used the wrong code and didn't receive the free crossbody bag I'd thought I'd entered the code for, and they sent it to me anyway, despite the order having been placed a few weeks earlier.
I'm really happy with all of my purchases, and trying to find an excuse to buy more!”
“Second purchase and treated myself to a crossbody bag which is just as good as my first backpack purchase for my teenage son. He is very hard on backpacks - we have never managed much more than a term and a half since he started secondary and now with the school year almost gone his bag looks as good as new - no loose stitching, no straps hanging off, no holes and his work is always bone dry inside even on the days with torrential rain where the rest of him is soaked to the skin. I don't think I'll need to buy him another bag ever!”
“The website is well presented. Easy to navigate. Would be nice if the search results were a bit more restricted to the key words. The results tend to show items not relevant to the search. Otherwise great brand”
