Hi Annie,
Thank you for your feedback, and we’re sorry to hear that you found the quality unsatisfactory. We apologise for the issues you encountered with our genuine pheasant pelt skins. We take great pride in our products, and nearly 98% of our feedback highlights the exceptional British quality we strive to deliver. Your comments are important to us and help guide our continuous efforts for improvement.
If there’s anything specific you would like us to address or if you have any other concerns, please don’t hesitate to get in touch.
Best regards,
The Sporting Saint Team
Hi Christine,
Thank you for bringing this to our attention, and we truly apologise for the mix-up with your order. We understand how disappointing it can be to receive the wrong item, especially after waiting for it. Unfortunately, it seems our couriers have left us down on this occasion.
Your email was important to us and once we were made aware of this issue, we promptly refunded as requested. Our apologies again for this.
Best regards,
The Sporting Saint Team
