“the website is descriptive and easy to navigate. The ordering process is simple and straightward. Postage was fast, the boot was well packaged. very happy with the service and product, will definitely recommand to others.”
“What a great elbow strap! Offering the perfect amount of support and complimenting my journey to healing from tennis elbow. Lovely staff at Sports Braces! They are very knowledgable and happy to assist as much as they can. I'll be back!”
“This brace has enabled me to walk so much more than I've been able to for months, and I've just did it 3 days in a row. No discomfort. Lots of support. Lots of confidence. Great value. Speedy shipping.”
“Not happy with the product, very rigid and uncomfortable, also no returns accepted which must be the only business I’ve ever come across who does this.”
“Selected pickup in store and came in after the long holiday but the staff was incredibly rude. Organised delivery instead because I did not want to deal with the staff and they told me it would arrive within the week but it did not. Very inconvenient”
“Read the fine print very carefully. They ignored the note on my order giving our measurements and asking to check sizing. We are now out of pocket $20 of delivery fees to post here and back plus they charged a 20% restocking fee. You would be better off going through Healthylife for a similar product and better customer service.”
“Strap loop snapped on the first day of wear for my son’s broken foot. Contacted company with photos and was told we needed to ship the item back to them for assessment before anything could be done.
Would not recommend purchasing this product or dealing with this company.”
“The brace tore the first time I pulled it up. Only about 2cm but it tore away from the hem. The company refuses to refund and there is no phone number on their documentation. That shows unprofessional they are. The matter will be taken further.”
“I was in urgent need of this CAM walker and was thrilled that it arrived super fast. So easy to order online and purchased for a great price. Very happy with purchase and service.”
“This item did not fit. I emailed Sports braces regarding a return which went unanswered. I then phoned regarding a return and was immediately directed to a page stating this company does not offer returns 'which I agreed to when I bought the product '. I do empathise with the company having to deal with returns but if you run an online business where sizing is always a bit of a gamble then being able to change sizes is just a basic right. Next time I will buy from my local physiotherapist where I can be sized properly.”
“I ordered this shoe after ordering one off another website and a month later, it still had not been delivered and there was no tracking. With Sports.Braces, I was always aware of the progress and it arrived a week or less after ordering. Well packaged as well.”
“I have been purchsing Dr Comfort shoes for several years through the provider of my orthotics. Delivery time 4 to 6 weeks. Impressed with Sportbraces' user friendly website and comprehensive catalogue. Significantly lower price and delivery within 14 days from order”
