“
I’ve been offered a refund, and at this stage, I’m seriously considering it, as I’ve yet to receive what I originally ordered.
”
posted 1 week ago
- Jonathan W
“
I was shocked and disappointed that both of the new Oslo 800ml teapot doesn’t meet the company higher standards. Teapots returned around 2 weeks and waiting for refund.
”
posted 1 month ago
- Cora
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The product is fabulous but I signed up to their newsletters and club to get another discount. I made a mistake at checkout and the discount wasn’t applied. I contacted them straight away and they would not retrospectively refund the amount. I think that was unreasonable.
”
posted 3 months ago
- David G
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But, assuming that my refund comes through promptly, the matter has been dealt with efficiently and professionally, the returned set having been collected this morning.
”
posted 7 months ago
- Julie
