“
Now followed up twice - no reply - just a refund.
”
posted 1 week ago
- A C
“
No. Not enjoying this at all. Bought one set as an anniversary gift for friends. Just had a second set arrive which I did not order, and have been charged for this?????
Now I'm going to have to sort a return and refund, just before Christmas. Hoping the refund is quick and the return does not get lost.
”
posted 2 weeks ago
- Mrs
“
I’ve been offered a refund, and at this stage, I’m seriously considering it, as I’ve yet to receive what I originally ordered.
”
posted 1 month ago
- Jonathan W
“
I was shocked and disappointed that both of the new Oslo 800ml teapot doesn’t meet the company higher standards. Teapots returned around 2 weeks and waiting for refund.
”
posted 2 months ago
- Cora
“
The product is fabulous but I signed up to their newsletters and club to get another discount. I made a mistake at checkout and the discount wasn’t applied. I contacted them straight away and they would not retrospectively refund the amount. I think that was unreasonable.
”
posted 5 months ago
- David G
“
But, assuming that my refund comes through promptly, the matter has been dealt with efficiently and professionally, the returned set having been collected this morning.
”
posted 8 months ago
- Julie
