Stellar Reviews

Name: Stellar
Address: Avonmouth Way, Avonmouth, Bristol, City of Bristol
Rating: 4.49

4.5 Rating 171 Reviews

87 %

of reviewers recommend Stellar

4.5

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

About Stellar:

The No.1 Choice For The Home Chef.

Stellar kitchenware is built for your most adventurous recipes. Timeless in performance and design, our kitchenware, cookware, bakeware and cutlery has been trusted by passionate cooks in the UK since 1984.

Visit Website

Phone:

0117 940 0000

Email:

customerservice@horwood.co.uk

Location:

Avonmouth Way,
Avonmouth,
Bristol
City of Bristol
BS11 9HX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my set of stellar pots and pans in 1994 and use them every day to cook for my family. They are still like new. I bought a set for my daughter moving into her 1st house and I know she will never have to replace them. I would highly recommend.”

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“Very sturdy pans that function well on induction hob”

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“I loved the quality of the pots as it it an ever lasting if one look after them well. It compensate a lovely kitchen and it can be used on any cooker I loved it and I bought another set for my son”

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“Perfect size, easy to clean and use. Arrived quickly and well packaged. Been used so much already. Solid and well made, it should last for years”

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“EXCELLENT PRODUCT AND VERY SPEEDY DELIVERY”

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“Price, delivery and item (whisk) all good.”

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“Great selection on website. I got a great deal on the set of pans I purchased. The delivery was really quick.”

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“I've had a lot of non stick pans but this one is amazing. I scramble eggs and the pan is clean, no sticking at all”

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“Perfect size and sturdy quality”

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“Not the best experience. Only just purchased a set of pots, 1 seems to have a mark / flaw in the bottom. Sent several pictures, no help whatsoever, haven’t even used them yet! A set of knives also purchased 3 out of the 4 knives were scratched near the handle. No help again, these were brand new and I don’t expect scratches…..goodness only knows what they will be like in a few years time! I can’t get them replaced now when they are brand new, I certainly won’t get them replaced further down the line……”

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“Product looks great, good solid feel to the pot. I woul dbuy further pots from this range.”

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“Excellent knives,bargain price.”

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“All but one of my pans are now Stellar and if it was good enough for my dear Mum they're good enough for me as she used stainless steel pans for over 25 years. I had to jump through a few hoops with bad pans to find out Mum knows best! I now have 2 sets , stainless steel and non stick and both are brilliant giving excellent performance and no concerns. There are other much more expensive pans out there that offer the world, especially in the non-stick formats but for me Stellar give good performance for reasonable money. I recently invested in Stellar Verve Frying Pans and Im delighted, the imprinted shapes in the bottom of the pan allow even one drop of oil to be spread with a spatula and held there. Great dry frying, easy to clean and not too heavy. All in all happy with Stellar as a company, fact is I've had a couple of problems; one was with a sauté pan where the bottom started to buckle out of shape so no longer made proper connection on my induction hob, the other problem was a Non-stick Sauce jug that developed a bubble in the non stick which eventually flaked off. Both items were photographed and details sent to Stellar who immediately replaced the faulty items. Of the Sauté pan they tried to suggest that the pan had been over heated. However I have two of the deep sauté pans, one shallow and never had this problem before on my induction hob, one of those pans is probably coming up for 7 -8 years old. They said " Although overheating is not covered by the guarantee, as a gesture of goodwill, we will replace the pan for you on this occasion" So I'm happy that they replaced it, a bit miffed that they tried to lay the blame onto the cooker and cook and still think it was something to do with the actual pan as the others are treated exactly the same. I will be buying the third smaller frying pan too as only a few months ago I purchased a little Ninja frying pan and its very heavy, takes an age to heat up and although has excellent non stick, I prefer Stellar Verve. Good products giving good service for many years and I would highly recommend Stellar.”

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“I haven't received my order yet. Hope all well with delivery. Which courier will deliveR”

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“I'm fed up. I bought a Stellar lid (paying a bit more for the name) to fit my Sellar pan. The lid didnt fit so I sent it back and had to pay for the postage. I choose the same make to avoid it not fitting and having to send it back... When I raised it with admin they said sometims lids dont fit because theyre not the same make!!! Dont say its Stellar if its not then. not good this is a more up end market and should treat people better.”

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“Love my oak chopping board. Well packed and timely delivery.”

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“Although I have not used the saucepans that I received as they are a gift, I was very pleased with the speed of delivery and the fact that they were well packaged. I checked them over and wsa very impressed with the quality. I am sure my daughter will be delighted with them and if I would highly recommend.”

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“Absolute quality so pleased with them but didn't qualify for free gift because needed to send 5 pound more myself to blame for not reading correctly just see this deal plus free gift which would of quite happily payed more .One happy customer _ a free gift.”

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“Easy online order and good quality products.”

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“very easy to order and very informative about delivery. Excellent product now being put to good use ,thank ypu”

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“Excellent products at reasonable prices. Simple ordering process and very speedy delivery”

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Stellar is rated 4.5 based on 171 reviews