Stellar Reviews

Name: Stellar
Address: Avonmouth Way, Avonmouth, Bristol, City of Bristol
Rating: 4.34

4.3 Rating 276 Reviews

83 %

of reviewers recommend Stellar

4.3

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Stellar:

The No.1 Choice For The Home Chef.

Stellar kitchenware is built for your most adventurous recipes. Timeless in performance and design, our kitchenware, cookware, bakeware and cutlery has been trusted by passionate cooks in the UK since 1984.

Visit Website

Phone:

0117 940 0000

Email:

customerservice@horwood.co.uk

Location:

Avonmouth Way,
Avonmouth,
Bristol
City of Bristol
BS11 9HX

Write Your review

Tell us how Stellar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stellar 5 star review on 20th December 2025

Andy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my set of stellar pots and pans in 1994 and use them every day to cook for my family. They are still like new. I bought a set for my daughter moving into her 1st house and I know she will never have to replace them. I would highly recommend.”

Helpful Report

“Quality is very good but it is very hard to drain the pans as there is no handle on the side to hold them firmly when heavy. I didn't notice this when I bought them and washed the whole set. If not, I would have returned them. I also registered the warranly, but there is no email confirming this and it should.”

Helpful Report

“Excellent pans that we have recently bought to replaced our stellar pans. Nothing wrong with them but would not work on our induction cooker!! Thanks”

Helpful Report

“These baking trays are really thick and heavy so I was disappointed when they buckled in the oven. They cost a lot more than thinner versions but didnt perform any better.”

Helpful Report

“Purchased as a gift - very good product”

Helpful Report

“Love the pans.they go with a set of casserole pan set we have had for about 22 years that are still as good and bright as when we bought then.”

Helpful Report

“Having just moved house, and inherited an oven with induction hob, I am now having to replace (during sales) my collection of eight Stellar pans dating back to 1988. There's nothing wrong with them, I don't want to give them away, I am hoping one day to be able to use them all again. The quality and endurance of Stellar pans have been my daily cooking mainstays,”

Helpful Report

“Not what I expected too small”

Helpful Report

“I purchased my first set of Stellar saucepans 35 years ago and they still look good as new, needed to buy another 2 smaller saucepans and I am so happy the Classic design is still going as it matches my old set. I can recommend Stellar as their products last a lifetime.”

Helpful Report

“Excellent quality as you would expect. One fork arrived damaged customer service by email and not face to face. Getting a replacement sent but felt they ignored the quality control issue.”

Helpful Report

“Good quality saucepan and delivery was quick”

Helpful Report

“Fabulous pans”

Helpful Report

“This was a present for my son and daughter in law - I know they are VERY happy with them and I have told them I expect done delicious meals now when I visit! Only problem is that I ordered 2 sets instead of one - so I am hoping they can be returned/exchanged fir something else”

Helpful Report

Hi Hilary, Thank you for your lovely note! We’re thrilled your son and daughter-in-law are enjoying them. We can certainly help with returning or exchanging the extra set - just let us know what you’d prefer. To get started, please contact our customer service team at customerservice@horwood.co.uk, and they’ll be happy to guide you through the process. Warm regards, Team Stellar

“Lovely looking pans but can't comment further as they are a Christmas present”

Helpful Report

“The quality of the pan set looks and feels excellent. I've not used them yet, as I'm waiting to complete a property sale”

Helpful Report

“The pans exceeded our expectations, so solid and beautifully made. I'm impressed with the non-stick, virtually clean after just running under the tap. They are the perfect accompaniment to our new Neff hob”

Helpful Report

“Great product and service”

Helpful Report

“Milk pan was supposed to be replaced a month ago”

Helpful Report

“I am very impressed with my new Rocktanium pans; I'll only use Stellar and have used profile pans for years. Sometimes you need nonstick though, and Rocktanium are working brilliantly. The only thing that stops them being 5 stars is that the 20cm pan isn't as deep as a 20cm profile pan, and I'm not entirely certain that they're 100% compatible with an induction hob. This could be my hob, however! Otherwise excellent.”

Helpful Report

“Have saucepans etc that I bo7ght many many years ago and they are still in great condition.”

Helpful Report

“As usual excellent quality.A pleasure to use”

Helpful Report

Stellar is rated 4.3 based on 276 reviews