Stellar have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Love my new Stellar bakeware - the appearance and quality are second to none. The springform round tin is excellent for cheesecake and the loaf tins are the perfect size. Have not yet used the square tin but have no doubt it will be great too. All that and a great sale price!!! Many thanks
”
- Anonymous
“
Thought they would be a bit more sturdy . Slightly disappointed considering they are half price glad I never paid full price for them .
”
- Rosemary
“
Very happy with my purchase and competitive price!
”
- Clodagh
“
Good quality saucepan and delivery was quick
”
- Anonymous
“
Still awaiting delivery !
”
- Diane
“
A great company to deal with, a good range of quality items, and a team ready to anser any queries. Great service and delivery.
”
- Martin
“
Now followed up twice - no reply - just a refund.
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- A C
“
No. Not enjoying this at all. Bought one set as an anniversary gift for friends. Just had a second set arrive which I did not order, and have been charged for this?????
Now I'm going to have to sort a return and refund, just before Christmas. Hoping the refund is quick and the return does not get lost.
”
- Mrs
“
I’ve been offered a refund, and at this stage, I’m seriously considering it, as I’ve yet to receive what I originally ordered.
”
- Jonathan W
“
Excellent quality as you would expect. One fork arrived damaged customer service by email and not face to face. Getting a replacement sent but felt they ignored the quality control issue.
”
- Glen
“
Great product and service
”
- Phil
“
Great service and products
”
- Jamie
